Cannot Load CoH


Father Xmas

 

Posted

Hello, I'm having some trouble getting the game to load on one of my laptops. A It'll go to the loading splash screen (first one - not the one with the heroes), then the screen will go black.

I'll then get an error that says: City of Heroes has encountered a problem and needs to close. The crash occured in ig4dev32.dll

I have two of the exact same kinds of laptops, CoH runs on one of them, but not the other. Does anyone have any suggestions as to what the problem is?


 

Posted

ig4dev32.dll is the OpenGL portion of the Intel graphics driver. So I would say that it is either corrupted or old. Check with DxDiag to see if the graphic drivers are the same.


Father Xmas - Level 50 Ice/Ice Tanker - Victory
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Tempus unum hominem manet

 

Posted

Is the notebook running Vista?


"...now you see that evil will always triumph because good is dumb" - Dark Helmet

 

Posted

[ QUOTE ]
Is the notebook running Vista?

[/ QUOTE ]

Oddly no, it's running XP - but doing research it seems that the error in mention pertains to Vista.