Glitching on Game and Character Creation Screens
By
johnkep2010,
Posted on: 2009-05-07 12:23 in ALL ACCESS Gameplay Technical Issues Bugs
CoH uses more resources than you think.. even more than WoW. The system requirements listed for CoH are severely understated after 5 years of updates. People often times run WoW (or other graphic-detailed games) without a problem, but then find out they would need an upgrade to run CoH decently.
Provide us a screenshot of what you are talking about if you can.
Run CoH_Helper and post the results here.
Then we can take a look and see if we can find out what we think the trouble might be, and if it's an easy fix or not. It could be anything from the the video overheating or not being compatible. Sometimes, it's even as easy enough as updating a driver. I hope that ends up being the case.
Coh is much more graphically intensive than WoW. Provide your CoH helper as mentioned above but odds are that you need to update your video drivers.
Don't count your weasels before they pop dink!
I could not run your COH Helper program, it failed to initialize every time I tried opening it, however I did run the hijack program to see if that would help. Here are my results:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:12:16 AM, on 5/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\NETGEAR\WPN511\Utility\WPN511.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R3 - Default URLSearchHook is missing
O1 - Hosts: 82.98.231.89 browser-security.microsoft.com
O1 - Hosts: 82.98.231.89 best-click-scanner.info
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [103] "C:\Program Files\Defender Pro Anti Spam\admin" "-hide"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [WordPerfect Office 1215] C:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=051809 serial=WA12WRX-0000002-HMD lang=EN
O4 - HKLM\..\Run: [Complete Security] "C:\Program Files\Defender Pro Private Surf\PrivateSurfNT.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AS00_WPN511] C:\Program Files\NETGEAR\WPN511\Utility\WPN511.exe -hide
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\RunServices: [ΓΏ_zskrkjf`odihdo`rpz^50inkrwksz_] c:\windows\system32\_zskwrkni05^zpr`odhido`fjkr.ex e
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpeedItUpEX] C:\Program Files\Speeditup Free\SpeedItUp.exe -MINI
O9 - Extra button: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Netgear Wireless Domain Login Service (NWDLS) - Unknown owner - C:\WINDOWS\system32\NWDLS.exe (file missing)
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
--
End of file - 7494 bytes
[ QUOTE ]
I could not run your COH Helper program, it failed to initialize every time I tried opening it,
[/ QUOTE ]
[ QUOTE ]
This program uses Microsoft's .Net Framework 2.0 to run. Most modern PCs already have the framework installed but there are a few out there that don't have it yet. I would suggest you try to run the program and, if you immediately get an error, then you probably need to get the framework. Microsoft's 2.0 Framework can be found here or you could search Microsoft's site for an even more recent version of the framework.
[/ QUOTE ]
Ok here goes:
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at May 7, 2009 12:04 (-05:00)
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
System Manufacturer: Dell Inc.
System Model: Inspiron 9100
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02
Central Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 512MB
.Net Memory Report: 181MB out of 511MB available
Page File: 871MB (376MB currently in use)
C Drive: (HTS548060M9AT00) 1728MB out of 57176MB (3%) free
D Drive: (TSSTcorp CDRW/DVD TSL462C) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Default Monitor
Monitor's Max Resolution: (blank)
Video Device Name: ATI MOBILITY RADEON 9700
Manufacturer / Chip: ATI Technologies Inc. / ATI MOBILITY RADEON 9700 AGP (0x4E50)
Video Memory: 64.0 MB
Driver Version: 6.14.0010.6396
Driver Date: 12/22/2003 4:43:56 PM
Driver Language: English
Sound Device Description: SigmaTel Audio
Driver File: stac97.sys
Driver Version: 5.10.3887.0000
Driver Date: 11/7/2003 7:23:58 PM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0W1450
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A02
BIOS Version: DELL - 27d40413
BIOS Release: 20040419000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)
World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 200363 bytes/second
Current Game Version: 18.20090422.2T
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found
[ QUOTE ]
Video Device Name: ATI MOBILITY RADEON 9700
Manufacturer / Chip: ATI Technologies Inc. / ATI MOBILITY RADEON 9700 AGP (0x4E50)
Video Memory: 64.0 MB
Driver Version: 6.14.0010.6396
Driver Date: 12/22/2003 4:43:56 PM
Driver Language: English
[/ QUOTE ]
This game played great on my 9850 Pro back in 2005.
Here, 4 years later that's not so true. And being a laptop you don't have much you can do. Maybe one of the other tech heads can help, but all I can say is ouch.
Victory Wiki
Login Screen changer (OS X/Windows/*nix)
Web based Base designer
SO/DO Enhancement Standardization Pack
CoH Community Mods Installer
[ QUOTE ]
Memory: 512MB
C Drive: (HTS548060M9AT00) 1728MB out of 57176MB (3%) free
Video Device Name: ATI MOBILITY RADEON 9700
Manufacturer / Chip: ATI Technologies Inc. / ATI MOBILITY RADEON 9700 AGP (0x4E50)
Video Memory: 64.0 MB
Driver Version: 6.14.0010.6396
Driver Date: 12/22/2003 4:43:56 PM
[/ QUOTE ]
You have very little RAM (the game can often use over 1GB by itself these days), and almost no hard drive space left.
The small amount of RAM and the older video card/driver are really hindering your performance. I'm surprised the system isn't running out of resources and crashing entirely. Trying to run all that anti-virus and iTune software with that little memory at the same time as playing a game doesn't sound like fun.
I suggest cleaning some unwanted files off your hard drive and defragging, regardless of your CoH issues.
Sorry for the bad news.
Anti-aliasing: None
Anisotropic Filtering: 4x<--- Turn it off
Texture LOD Bias: Smooth
Water Effects: High Quality <----Turn this off or down
Bloom: 1.000 (turned on) <---Off
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)
World Texture Level: Medium
Character Texture Level: Very High <----Medium might be better
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes <--- off
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Better yet turn it all down your sys cant handle that on this game get a gig of ram or 2 and then u can up it "some"
If your going to play so u can see how nice it is get a desktop or update your laptop "big time"
If you need ram for you laptop email me your pin number to the ram so i can see if the 10 i have one might fit your laptop
and ill just give it to ya,
You really do need a better video card and that i cant help ya with but the ram i might be able to no charge i dont need them
and i'm more then willing to get them off my hands 
184-Pin DIMM Memory if thats it i got one its 2 gigs but see if your mother board can do a 2 gig ram befor i give it to ya
I am new to City of Heroes, just picked up the game tonight, and I have to say i'm a bit dissappointed and frustrated. I have been trying to play this game and things just aren't working, so I was wondering if anyone could help. First of all I am on Windows XP and I play WOW daily with no graphic trouble to speak of, so I don't think it's my operating system, but when I go into my character creation screen the bottom half of the screen is unrecognizable. From about the knee/boots down you cant make out anything but colors. I tried using safe mode and was able to create my character but not only were the graphics terrible but when I went into the world things froze, characters body parts were radomly strowed across the screen, etc. I tried going back in, not using safe mode, and the problem persisted inside the world. The complete bottom half of the screen was blanked out with colors and lines. Is there anything I can do to fix this problem as I would really like to play this game. Thanks!