Updater Cycling Endlessly
By
Gunpowder_Cub,
Posted on: 2009-05-01 21:42 in ALL ACCESS Gameplay Technical Issues Bugs
Well, what you want to do first is delete the coh.checksum file. But... if you can barely navigate around in the file system, I'm going to have to spend half an hour just describing how to do that.
Wait a sec, maybe there's a shortcut! Literally! Right click on the shortcut on your desktop that you use to play the game and select properties. There should be a button about 2/3rds of the way down that says something along the lines of "Open File Location". Click that and you should be taken right to the folder with the game in it. Somewhere in there you'll see a file called "Coh.Checksum". Delete that file. The game will download it again and try again.
(I'm assuming you have a PC and not a Macintosh.)
Zloth, I'll give it a shot. I've seen the checksum file. (One of the things I tried was copying the CoH Updater to my desktop and trying to start it that way rather than using the NCSoft icon.) I'll be back and will let you know what happens. Thanks. And oh, i am on a falling-apart PC.
It's 2 hours later. After the updater ran the checksum and verified files, it started checksumming again. Any other ideas?
Try copying the cohupdater.exe file to the desktop and run it from there and point to the c:/programs/City of Heroes/ directory (where you already have the game installed) as the installation directory.
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I have copied the .exe file to the desktop. I'm not sure how to "point" it to anything, though, Zombie_Man. Running it as it from the desktop last night it still kept cycling. How does one "point" it?
Errr, I don't think you can point it except when you first install the game. The only other way to "point" it is to get into the Windows registry.
Have you heard back from support yet?
Support has acknowledged my email (i don't think they work weekends) and I suppose I may hear more on Monday. Thanks to both of you for trying.
Maybe Antivirus/Spyware is preventing the files from sticking? Your not actually getting your hard drive filled up are you?
Styph, thanks for the suggestions. I had not changed anything about my anti=virus and spyware before or right after the crash and endless cycling started. I'm not a tech guy at all, but this is a new problem after years of the same settings on the anti-s. So I don't think it's that. My hard drive is less than 50% full right now. After the problems had continued for three days, I did decide to compress the harddrive, though. Tech support had me do a test. I suppose at least a reason, if not an answer, may arrive tomorrow.
[ QUOTE ]
My hard drive is less than 50% full right now. After the problems had continued for three days, I did decide to compress the harddrive, though.
[/ QUOTE ]
That was probably a bad idea. In general, compressed hard drives sacrifice speed for capacity. Depending on the drive, your CPU, and your other hardware, running off a compressed drive can slow things down enormously... assuming you get things running eventually, odds are that zone load times will be significantly up and framerate may also be down.
As a general rule, compress only fairly static data that is not read in a performance-critical way, and written rarely. Of course, if you're running on a cramped system where your options are "run compressed" or "don't run", you do what you have to, but that's not the case here.
Miuramir, Windchime, Sariel the Golden, Scarlet Antinomist...
Casino Extortion #4031: Neutral, Council+Custom [SFMA/MLMA/SLMA/FHMA/CFMA]
Bad Candy #87938: Neutral, Custom [SFMA/MLMA/SLMA/FHMA/HFMA]
CoH Helper * HijackThis
Well, not reading computerese, the only thing I was able to understand was that it was a bad idea to compress the hard drive. Actually, I'm not sure it was done. But whatever I did seemed to help the speed on everything else. Thanks for the response.
Here is a general update of this problem, which is still ongoing. Bearing in mind that I can't telephone support during the day, the prolonged email exchange with support is demoralizing. The first tech asked me to download and run Game Advisor, which I did, and use the link provided to report the results, which I could not do as my password would not work on the support site. I replied to that email instead, and a second tech suggested I head to ATI to download a new driver. Now... I'm on a laptop. Downloading drivers directly, as far as I know, is still not recommended. The last time I needed to update my driver, I had a message upon login for months... then finally went to Gateway, was told Gateway did not offer an updated driver but that I should not go to ATI since ATI doesn't tweak em for laptops, and ended up following a link on support FAQs to get an Omega Driver. I was also told to be prepared to turn off the nonessential running background programs (done!) and be prepared that I may have to download the full game again.
So I questioned this driver advice, and rather than respond to my question, I was told to run a Hijack This report.
This may in fact, help, but it would have been reassuring to be told one way or another that it is now acceptable to download a new driver directly or that maybe I should consider going back to Omega to check for an updated driver.
My game time card continues to run out.
So here's my driver-related question. What do the rest of you think about downloading a driver directly for a laptop? Still not a good idea in general? Or is that now old advice?
[ QUOTE ]
So here's my driver-related question. What do the rest of you think about downloading a driver directly for a laptop? Still not a good idea in general? Or is that now old advice?
[/ QUOTE ]
"It depends." Frequently it's the best way for knowledgeable people to get the best performance, but you can also screw things up.
LaptopVideo2Go has a pretty good reputation on the NVIDIA side, I'm not sure if there's a similar ATI-focused current site. (I used to use the Omega Drivers myself, but that's not been updated in quite a while I believe.)
Go ahead and post your CoH Helper output here as a start; odds are someone may be able to give you some more specific recommendations.
Miuramir, Windchime, Sariel the Golden, Scarlet Antinomist...
Casino Extortion #4031: Neutral, Council+Custom [SFMA/MLMA/SLMA/FHMA/CFMA]
Bad Candy #87938: Neutral, Custom [SFMA/MLMA/SLMA/FHMA/HFMA]
CoH Helper * HijackThis
I hate that my first post is about a tech issue. After a crash in an AM mish earlier this week, I ran the updater the following day to get back to my nightly COX addiction, and it just cycles from Verifying All Files to Applying over and over. I read of similar problems last night and could not find those posts (and any potential solutions that may have been suggested) tonight.
Just two things to add: first, I see folks who know what they are doing using "shorthand" that I don't understand, and second, I can barely navigate on this computer, so please if you do have suggestions, go slow so I have a chance to understand. (Wrote support tonight as well.) Remember when you could reach them by phone on a Saturday? Thanks in advance.