Myself and my girlfriend are both new to CoH/CoV and have both recently set up trial accounts to see whether we're into the game or not (we have both previously been WoW players).
On 2 separate machines (we have a desktop and a laptop) we are getting the same error message, when we attempt to log in, telling us that our account name or password is incorrect. They are not incorrect.
I understand that it is common knowledge that NCsoft have made a balls up of the accounts sign up, by making you sign up for an NCsoft master account before signing up for a game account (which is VERY confusing for a noob), but I am 100% certain that this is not our issue. Both our master account and game account usernames and passwords are identical.
I have also checked that my firewall settings are ok, and tried running the game in safe mode.
I did have my game running for a brief period yesterday, which makes the situation even more infuriating! I hope someone can help us... Blizzard never did this to us!
Thanks for any advice that anyone can offer.