Originally Posted by fistsnatch
Dear NCSoft and Paragon Studios,
As I sit here waiting for the gates to open to the world that is Issue 17, I was thinking to myself that this could possibly be the worst issue launch I have ever seen.
This isn't my first rodeo as I17 marks the fifth time that I have been a part of this grand game we love to play that they have launched a new issue. But I wonder why I17's launch has been a community relations debacle. Somebody has some explaining to do about several things:
1. Why so low-key? You go on the website and the first thing you see is basically an ad for dual pistols. You have to click over to see the first sign on I17 and it's an old ad that still says the generic "coming soon." Ummm, is everyone so busy that they couldn't update this when the launch date was announced last week? Dual pistols has been out for some time now and wouldn't an ad for, say, demon summoning, be more appropriate since it's also available with I17?
2. The 11:53 p.m. posting of server status. I don't know about you, but I am generally not trolling the announcement section of the forums at midnight. I could have last night while enjoying some down time at work, but instead I was trying to determine Ghost of Light's theme song (see other post) and when I could lead a badge exploration tour. If I was in a place where I could be playing CoX I would have been doing that. Ocho is a mediocre community liason at best and knowing that the servers were going to be down for a considerable time on I17 launch day, should have put the word out in a more timely and visible location, i.e. the front page and not four clicks into the forums.
3. Server status unknown. I hate when the feed posts this because you know that the devs are running shakedowns and we the people are on the outside. Lose the unknown and replace it with down. I hate being teased and FYI Paragon folks, if you want to present yourself in a professional, we're educated kind of way, take a second to read the notice you put up to say you are testing the system. Why? Because "to verify todays new publish" is grammatically incorrect. Todays should be "today's" because it is a possessive noun. Am I being picky? Yes. I expect people to read over their stuff or at least use a grammar check before unleashing an annoying message.
And related to the server status page, why does it still have notes relating to April 7 up there? That was three weeks ago! Keep up-to-date news up there because a lot of people are looking at that page today and wondering the same thing I am.
4. I go back to No. 1 about the low-key take on I17. I know a lot of people have been running around on test server the past weeks playing with the new toys. Yet why hasn't anyone at Paragon posted up a video of say, the functional tails? Or better yet, ultra mode? They just recently got around to posting up video of demon summoning (got a name picked out for that already) but that's more of a ploy to generate more presales of Going Rogue than interest in I17.
Who is to blame for this? I place it firmly on whoever is supposed to be marketing this game. And it makes me question if ANYONE is actually marketing CoX anymore. Does anyone remember the last attempt at CoX (not Going Rogue) marketing? Let me refresh your memory: It was pre AE. Yes, pre AE. And yet long-term players lament the lack of a population on the 8 servers that are not Virtue or Freedom. Come on NCSoft! Use some of that stack of cash to generate some more interest in this game. People love super heroes and CoX has no peers in the MMO game (yeah, I know Champions is out there but c'mon, it's a CoX knockoff) and after 6 years some have forgotten it's out there. With games from DC (coming soon) and Marvel (coming much, much later) on the horizon, now is the best chance to show off and bring folks into the grand worlds that are Paragon City and the Rogue Isles.
5. Because a good list has 5 items, I would like to close by saying that CoX is a great game. I even bought a computer to play it on after my old one was nerfed by the video card changes that came with I13. I love the ability to RP, build bases, build relationships, kick serious butt, play dress up, craft, dance nearly naked in Pocket D, leap over single buildings in a single bound, and blow off some steam after a long day at the office by going into a virtual office building and punch everyone in there in their face. I know I17 will make those experiences even much better and that is why for the past 150 minutes I have sat here waiting, waiting for the chance to celebrate not only I17, but six years of CoX. Here's to many more!
Your friend,
A Proud CoX Player
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