Snow Globe

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  1. Quote:
    Originally Posted by Techbot Alpha View Post
    While the rest of the discussion/arguement is all still valid...

    Court law? Really? I'd love to see that one play out;
    "They stole my name!"
    "Hmn....how and where?"
    "In a video game!"
    "....Get out."

    It's annoying and far from ideal, yes. But It's not something you could, or should, sue over for pity sakes.
    That is my point, which Gaia seems to have skipped over in legal fervour.

    Quote:
    Originally Posted by Techbot Alpha View Post
    All it takes is a red name to confirm that trial accounts will not count, and recently created accounts will not be able to pick names that clash.
    I agree with both of these.

    Quote:
    Originally Posted by Techbot Alpha View Post
    And then make seniority the choosing factor.

    Honestly, is that really that much to ask?
    Of course I don't think some players understand that making seniority the choosing factor is a well defined term.

    Possible definitions:
    How long the account existed. Not really possible, as the game doesn't know that.
    How long a player has had the global name. I don't think this is stored anywhere.
    Vet rewards status. That is pretty complicated and might not be possible before their deadline.
  2. Quote:
    Originally Posted by Gaia View Post
    Snow Globe,

    You are completely missing the point here.
    No, I don't think I am. You are advocating a legal bullying tactic to affect a larger number of users because you feel you are at a disadvantage. The legal position is without merit because you are getting better service, but don't want to pay the cost associated with the upgrade.

    The terms of service you agree to expressly state that the accounts belong to NCsoft, and if they really wanted to punish EU players (and I don't think they do) they'd just close the four EU servers. If legal action costs NCsoft enough, that is likely what would happen.

    Advocating legal action is like cutting your nose to spite your neighbour. It can only serve to hurt yourself worse than what you are trying to achieve.

    Quote:
    Originally Posted by Gaia View Post
    Any such action would be raised in the County court they would determine the size of damages or pass it to the High court should they feel it appropriate. That this refers to a service for the provision of something that is virtual has absolutely no relevance to the court where such a complaint would be heard.
    The point is that the only compensation you'd likely be awarded is a pro-rated refund (if that) and termination of your account.

    I understand that you and others are venting your anger, but threatening legal action based on discrimination lessens both your position AND actual discrimination cases. I don't equate having to possibly change your global name (if you don't have a NA trial with the same in game global) to discrimination based on age, sex, religion, or disability.

    Trying to put this change at the same level is, quite frankly, offensive.
  3. Quote:
    Originally Posted by Shadow_Kitty View Post
    The total number of NA accounts and EU accounts is not relevant to this reasoning. The non-conflicting accounts will not be affected at all, neither EU accounts or NA accounts, so we can ignore them when we're assessing the damage.
    It may not be relevant to your reasoning, but I'm looking at this from a professional programming perspective.

    NCsoft has two lists of players. The larger list seems to be the NA list. The smaller list is EU user list.

    What they are doing is taking the EU user list and adding it to the NA list. This affects less users in total (sadly for you, just the EU customers). Now to prevent the any possible damage to the new (merged list) as the computer inserts an EU customers record the program/database query checks to see if a conflict happens. If an existing entry (NA account or NA in game global) matches the incoming Account or Global Name the incoming account gets changed.

    It isn't some vindictive person at NCsoft discriminating against Europeans, it is a simple mechanical process that achieves a unified account system for all players.
  4. Quote:
    Originally Posted by Gaia View Post
    It would be down to the courts to determine that - also whether the item is virtual or not has no relevance but in any event that is unlikely to be the basis of any possible claim.
    Actually it is completely relevant. It determines the level of court involved. What we are talking about is a blip. It is small claims court material, at most. What's a month's account in England? 20 pounds? 19 Euros? That is the MOST you'll get for wasting everyone's time. You'll be laughed out of court and told to move on.

    Quote:
    Originally Posted by Gaia View Post
    How is it offensive - simple I am European I am being treated differently from a US account holder - I am offended or if the legislative changes pass X is European, I can identify with X, X is being treated differently from a US account holder - I and/or X is offended.
    That completely fails to meet the minimal requirements of a treaty, not a LAW. I take it that you are not a solicitor or trained in any legal system.

    For BRITISH law, you might want to take a look at this site:

    Discrimination - your rights ( http://www.direct.gov.uk/en/Governme...ts/DG_10014458 )

    Quote:
    Who is protected?

    By law people are protected from discrimination on the grounds of:
    • race
    • sex
    • sexual orientation
    • disability (or because of something connected with your disability)
    • religion or belief
    • being a transsexual person
    • having just had a baby or being pregnant
    • being married or in a civil partnership (this applies only at work or if someone is being trained for work)
    • age (this applies only at work or if someone is being trained for work)
    These are known as ‘protected characteristics’.
    Not one of these things applies to what is happening here.

    It goes further, and this kills the whole threat of lawsuit they can claim that they are helping European users:
    Quote:
    Positive actionPositive action is when something is done to help someone who has a protected characteristic. Positive action can be taken because:
    • someone is at a disadvantage due to their protected characteristic
    • people with a protected characteristic have particular needs
    • people with a protected characteristic are under-represented in an activity or type of work
    Let's see:
    • You claim to be at a disadvantage due to your geographical location (something that isn't covered by the way). Check.
    • From NCsoft's perspective, EU users are at a disadvantage because they can't access 11 servers, and have issues accessing the test and beta server. Check.
    • NCsoft is providing more access, therefore this is a positive action.
    Quote:
    Originally Posted by Gaia View Post
    What I am doing is not making such a claim I am bringing to NCSoft's attention that this action risks making them vulnerable to others doing so.
    No they are not. All they have to do is claim positive action and the complaints have to be investigated (and they are), and all NCsoft has to do is come back and say "no, we're providing better access to our EU clients."

    Quote:
    Originally Posted by Gaia View Post
    It costs little for them to take legal advice as to this now but if they fail to do so and someone does make such a claim then they risk considerably more. It may well be that their legal department advise them that the process of defending their actions on this could end up costing more than implementing a more equitable solution but in any event they need to take legal advice on this.
    They've likely already vetted this with NCsoft Europe's legal team. They are likely to find the same thing I did: NCsoft would win this as the case is without merit.

    Quote:
    Originally Posted by Gaia View Post
    Guess what! it would be much more likely for a group to look at a class action on this and not take it through the small claims. In practice I doubt it would reach the stage of anyone wishing to mount a legal claim but there is always the risk.
    There are crackpots everywhere. Your point? Again, NCsoft can show positive action and have the claims dismissed.

    Quote:
    Originally Posted by Gaia View Post
    In any event the issue is nothing to do with the actual process of merging databases - there is nothing about that which requires inequitable treatment of customers from different locales - especially given prior actions involving a similar process which was resolved more equitably.
    The difference is that you assume the courtesy was in any shape or form similar.

    Quote:
    Originally Posted by Gaia View Post
    Oh and solicitors don't waste their time - they charge for it. Whether they win or lose they get paid. It is so much better for matters to be resolved equitably before there is any risk of legal action.
    I know they charge. The problem that you seem to be missing is that no reputable solicitor would take the case, especially since it amounts to "fiddling small change".

    Quote:
    Originally Posted by Gaia View Post
    Oh and just to make it clear here is the relevant section of legislation

    Race Relations Act 1976 amended by The Race Relations Act 1976 (Amendment) Regulations 2003
    Part IIIGoods, facilities, services and premisesSection 20

    20F1. . . provision of goods, facilities or services.E+W+S.(1)It is unlawful for any person concerned with the provision (for payment or not) of goods, facilities or services to the public or a section of the public to discriminate against a person who seeks to obtain or use those goods, facilities or services—.
    (a)by refusing or deliberately omitting to provide him with any of them; or.
    (b)by refusing or deliberately omitting to provide him with goods, facilities or services of the like quality, in the like manner and on the like terms as are normal in the first-mentioned person’s case in relation to other members of the public or (where the person so seeking belongs to a section of the public) to other members of that section..
    (2)The following are examples of the facilities and services mentioned in subsection (1)—.
    (a)access to and use of any place which members of the public are permitted to enter;.
    (b)accommodation in a hotel, boarding house or other similar establishment;.
    (c)facilities by way of banking or insurance or for grants, loans, credit or finance;.
    (d)facilities for education;.
    (e)facilities for entertainment, recreation or refreshment;.
    (f)facilities for transport or travel;.
    (g)the services of any profession or trade, or any local or other public authority..

    The relevant sections being 1b and 2e

    Any such claim would be made under English law in the English courts that being the applicable law of the contract made between EU account holders and NCSoft Europe.
    If necessary an action could be pursued in the US courts following such a judgment by virtue of agreements under the New York Convention
    1) I really don't think you understand the first thing about discrimination. You don't. Discrimination would be NCsoft terminating service specifically to one of the following groups: blacks, Asians, seniors, pregnant women, people that are missing a limb, Christian, Muslim, Gay, etc. You again fail to meet the most basic groups the legislation targets.

    2) The costs of any court case far exceed anything a player might win.

    3) Look up the results of people bringing court cases up against companies outside their jurisdiction. In nearly every case I found, the customer lost.
  5. Quote:
    Originally Posted by Gaia View Post
    Any action would be most likely to be a civil matter as opposed to a criminal one and as such the party claiming would need to show that they had suffered loss or show that the action was offensive.
    Care to put a financial amount to the loss? Remember you are "losing" a virtual item. So how was this in any way offensive to race, ethnicity, disability, sex, or age?

    Might I suggest that you talk to a solicitor before making any baseless claims of discrimination?
    Quote:
    Discrimination Law governs the right of individuals not be treated less favourably than others on grounds that include sex, race and disability. It also deals with the duty of public bodies to promote equality.
    I'm sure that most solicitors would laugh you out of their offices.

    I can also tell you that small claims court will likely toss your suit out. To top it, all NCsoft Europe will have to do is claim technical issues beyond its control (ie a directive from the parent company and them trying to merge databases) and the judge will throw out your case.

    Quote:
    Originally Posted by Gaia View Post
    Once that had been done then the party who the action is against would need to show that such actions were necessary, reasonable and proportionate - Guilt or innocence has nothing to do with it those relate to criminal law - if the courts decided that it was done maliciously or negligently where a duty of care existed then the court could choose to pursue a criminal action in addition to any civil case - in practice I very much doubt such a situation would arise.
    It wouldn't get that far. I doubt that any solicitor would waste their time with this.

    Quote:
    Originally Posted by Gaia View Post
    Things are also changing such that a third party becoming aware of discriminatory actions may also be able to lodge a claim where they regard themselves as offended even if the discrimination does not directly target them - I dread to think where that will lead if it gets passed.
    It would lead to situations like we are dealing with in this thread.

    Quote:
    Originally Posted by Hyperstrike View Post
    Well, I didn't want to be TOO positive and get labeled an NCSoft butt-monkey.
    Check. No more butt-monkey.
  6. Quote:
    Originally Posted by Katerinae View Post
    Well, it's been a while since I last checked.

    I assume NC still has it's head up it's own 'secure' @$$ ?
    Colorful, but good assumption.
  7. Quote:
    Originally Posted by Toffy View Post
    You miss my point I'm not on about racial discrimation, i'm on about the act that cover all form of discrimation, it just happens to go by the title EU Racial Equality Directive (2000/43/EC). I'm sure you can find a copy on the internet to look at if you want to view it. do warn you it's a long and boring read.
    I did just read that. Your point fails to even approach being related to that document.

    Quote:
    Originally Posted by Toffy View Post
    You are still be discrimation on where which server you log onto, which is cover in the above EU directive.
    No, it isn't.

    Racial Equality Directive (2000/43/EC)

    "Concept of discrimination1. For the purposes of this Directive, the principle of equal treatment shall mean that there shall be no direct or indirect discrimination based on racial or ethnic origin."


    "direct discrimination shall be taken to occur where one person is treated less favourably than another is, has been or would be treated in a comparable situation on grounds of racial or ethnic origin;"


    Unless you can prove that NCsoft is discriminating against a specific racial or ethnic origin, someone is bound to laugh you out of court if you tried.


    If NCsoft said that German ancestry, Greek ancestry, Anglo-Saxons, or Celtic ancestry, were barred from playing the game then they'd run afoul of that directive. They are not doing that. They are modifying their terms of service in a way you don't like. As it stands, I have far more sympathy for Knightingale and Shadow_Kitty. I hope that the community reps can find out for them (and others) if they will be affected by a global handle conflict.
  8. Quote:
    Originally Posted by Shadow_Kitty View Post
    I actually doubt that any discrimination law is applicable, but if it is, it is a European one, not an American one. Which was the main point of that post.

    And yes, I'm not sure that I will be affected, but I would not be surprised if I was.

    What worries me is how poorly planned this seems to be. For instance, it's said that EU players will be affected, because that will affect the least number of players. If it was NA players instead, it would affect exactly the same number of players. It may even affect less players since a lot of those collisions will be EU players' NA accounts, and my guess is that there are more EU players with NA accounts than NA players with EU accounts.
    Okay, can we please separate the accounts from the global handles issue?

    Adding 2 letters to the beginning of the account name isn't the end of the world and doesn't affect anyone's in-game identity. The fix is trivial by making another field in the account database, putting in region (NA or EU), and having a checkbox on the login screen so that the game knows the original region. This is 100% fair, as it affects every single player equally.

    Onto the global chat handle. Yes, it is more likely for EU Players to have an inactive NA account. That is being addressed: You will be given a free reactivation weekend so you can log into your inactive NA account to change its global chat handle so that you can change your EU account's global chat handle. Effectively any EU player with a NA account has likely already protected their global chat handle just by taking that global handle already.

    Quote:
    Originally Posted by Shadow_Kitty View Post
    Also, there is a warning that what may seem fair to some may be utterly unfair to others. I can't think of any scheme that would be more unfair than to go by geographical borders. Even picking the other side would be more fair - their phone rates when calling support would be considerably lower than ours, and they can do it at un-ungodly hours. That would be more fair than to pick the side that will have to call transatlantic rates at silly o'clock to get support by phone.

    This sends up big red flags to me. While I have no doubt that the merge has to be done, how to do it seems very very poorly planned. If at all.
    You keep using "fair" when the likely problem is potentially a question of "can we safely do this?"

    Do you have a long inactive NA trial or NA full account that has already taken the global chat handle you want? If so, then you have nothing to worry about as you've already protected yourself.
  9. Quote:
    Originally Posted by Quildo View Post
    Having a blonde moment, I have no idea what they mean about character records. Probably a translation issue, being swedish and stuff, but aren't "records" a past-tense collection of data? If so, how is that a factor for future decisions?
    No, they are the current data inside the collection. Programming speak.

    http://en.wikipedia.org/wiki/Row_%28database%29

    Quote:
    Originally Posted by Quildo View Post
    I solved this by making a trial american server account. I -know- mine is taken, as is a massive list of other players. I'm not arguing over maybe loosing my name, I know I will.
    Well thanks for making the developer's job harder. Also in what way did you preform the "check"? If you find a global name by checking character names, then that fails because not all character names are global names. For instance I know that "Snow Globe" the character only describes me on 2/11 servers, but "Snow Globe" is my global handle.

    If you tried renaming your global handle (the only real way that I know of to test to see if a global name exists), then on the first "successful" change that wasn't taken you would be prevented from "testing" further as you can only preform a chat handle change once.

    Quote:
    Originally Posted by Rajani Isa View Post
    Part of the issue with the checking the other side's global database is (in part) they were deployed as seperate servers - unlike the Auction system.
    I realize that. I'm just wondering (like Arcanaville) if they had already fixed this (preform checks on the opposite servers), if they are checking both servers now when a player changes their chat handle (which would give Quildo false-positives if he properly tested), or how soon those checks would be put into place if they are not.

    Quote:
    Originally Posted by Rajani Isa View Post
    The character record would be everything your character IS. Name, AT, Level, Powers, slotting, etc. EVERYTHING.
    Exactly, and the character database in this game is like a house of cards in terms of what can damage it.
  10. Quote:
    Originally Posted by jacktar View Post
    I was shocked at the vitriole and bile that was scrolling past my chat window and at the way some players were abusing each other.
    Quote:
    Originally Posted by Ironblade View Post
    Wow. If I had seen that, I would have filed a petition myself. When that kind of abuse is on broadcast, everyone seeing it has a valid reason to file a petition.
    Yeah, I would have instantly filed a petition as well. That level of abuse has no place in this game.
  11. Quote:
    Originally Posted by Knightingale View Post
    Quote:
    While several of the options presented are interesting and have merit, remember that what may seem fair to some, would seem entirely unfair to others. Additionally, some options, while good ideas, present more risk to character records than is acceptable.
    This bit above is the bit I don't get at all. I'm struggling to see how the Veterancy option could be unfair to anyone?!? Admittedly if I was a victim of it I'd be miffed, but I'd have to admit it was fair.

    I'd love to know what you consider unfair? *shrugs* Or at least more unfair or equally as unfair as what you're currently proposing.
    Going by veteran status isn't really unfair. It probably does pose a risk to character records though, given some things I know (or can guess) about the character database.
  12. Quote:
    Originally Posted by Knightingale View Post
    Peeps on the US side who are being genuinely empathic because they know how they'd feel if the situation was reversed and are trying to help out by lending a voice or offering up support and solutions
    I do understand your worry, however I'm wondering how many players this will actually affect.

    Quote:
    Originally Posted by Knightingale View Post
    Just thinking about the statistics behind all this..... I'd love them to do some datamining and find out exactly who this affects. Not gonna happen I know, but it would be great if it could.
    Actually, they said in the initial post that they were going to try to contact all those affected.

    Quote:
    Originally Posted by Knightingale View Post
    I think when you start to slice down through the layers of user the problem gets smaller till I'd imagine that you'd only have a minimum of people that would TRULY clash and be inconvenienced by this.
    The thing is that I don't think that there are as many duplicate global names as you might think.

    Quote:
    Originally Posted by Knightingale View Post
    Following this route, I'd probably still be miffed to lose out on my Global, but goddammit I'd understand that it's fair and equal. If US side Knightingale got the name then he deserves it in my eyes as he was using it longer. I'd move on and become Knightingale_EU or something as similar as I could get.
    Here is the thing: Are you sure that you will be losing your global name or are you just worried that you might lose your global name?

    Quote:
    Originally Posted by Shadow_Kitty View Post
    Thing is that it's a bit tricky for a US company to offer services to EU customers. It's a lot easier to have a company based in EU under EU laws, and let that company do internal transactions to the mother company in the US.

    As a result, we Euro players have a business relation with NCSoft Europe which is under European law (in this case specifically English law). There's not much left of that company, except for the part that takes our subscription money and passes it back to the US mother company. But it is subject to English law and EU directives.

    So the anti-discrimination law may be applicable.
    I doubt that any discrimination law could be applicable in this case. I also ask you the same question as I did Knightingale: Are you sure that you will be losing your global name or are you just worried that you might lose your global name?

    Quote:
    Originally Posted by Knightingale View Post
    We're not being silly. Honestly what's the difference?

    I agree we're not being discriminated against because of our race, ethnic origin, religion, sex, colour of our skin, what car we drive, what we have for breakfast, how many badgers we own......

    Maybe this isn't as serious as the racial discrimination that happened in the 60's. It is, after all, just a game.

    But discrimination is discrimination. Doesn't matter what the differentiating factor is.
    While I'm not a lawyer, I fail to see how this can escalate to an actionable level. It is sort of like a company that refuses to serve a customer until they are wearing a shirt and shoes.

    Quote:
    Originally Posted by Knightingale View Post
    Maybe it does sound all too much comparing it with the whole racial aspect of discrimination, and that wasn't what I intended when I quoted MLK earlier. The intention was to show that whether we play in the EU or on the US servers shouldn't we all be treated equally?

    Surely people in the US of all places should be upholding this principle??
    Well, I'm from Canada. You know, that silly British ex-colony north of the USA. We tend to be fairly open minded about things.

    Quote:
    Originally Posted by Zwillinger View Post
    On this day of merriment, frivolity and green beer, I come to you bearing updates.

    So let's get down to Brass Tax. We've been in serious discussion regarding many of the concerns expressed here. While some of our planning is still nascent, and as such I cannot go into a great deal of detail regarding our intent, I can state the following:
    • To those stating we should not move forward with the Global Server Access plans, we cannot consider this. For a number of operational reasons, it's important that we move forward with Global Server Access.
    • For those of you who have known conflicting @Global chat handles due to having accounts in both the NA and EU account database: We will be offering a reactivation weekend for those with inactive accounts on NA servers and active accounts on EU servers. This will coincide with the ability to rename your @Global chat handle prior to the database merge.
    • We are currently investigating options to free up @Global chat handles off of inactive trial accounts. Please keep in mind, we will only do this if it does not present a considerable amount of risk.
    While several of the options presented are interesting and have merit, remember that what may seem fair to some, would seem entirely unfair to others. Additionally, some options, while good ideas, present more risk to character records than is acceptable.

    We're going to make every effort we can to ensure that your in game persona remains as intact while presenting the least amount of risk to character records as possible. As someone who's job it is to manage online communities and provide a place for people to build relationships, I understand the importance of your virtual identity and the value you're placing on it.
    Okay, as a NA player, I have some questions that might quell most (I doubt all) of the anger expressed in this thread:

    Is there anything in place now to prevent a NA player from changing their global name to match a EU player (or the reverse)? If not, why not? As Arcanaville said, this should have already been put into place.

    Is there any way to check to see if the global name is taken on the other servers? (Ie. Can I check if an EU account has "my" global name or can a EU player check to see if a NA account has "their" global name?) If not, why not? It would be a basic database query and it would lessen any fear, uncertainty, or doubt.

    Does NCsoft/Paragon Studios know, right now, how many global names are affected? If not, why not? This is a basic database query.
  13. Quote:
    Originally Posted by Slazenger View Post
    Just wondering, will super group names be affected by this also?

    As far as I know you can't change a SG's name, and if it follows the same basis as global names The Legendary Titans with a bit of bad luck could end up being The Legendary Tit.
    Absolutely zero effect on super group names.
  14. For emphasis:
    Quote:
    Originally Posted by Snow Globe View Post
    I find it funny that people are telling me that Highlander sequels exist, especially when I made a second claim in the same post.
    Quote:
    Originally Posted by Snow Globe View Post
    The game needs more day job badges like Highlander needs sequels. Or Star Wars needs a Christmas special.
    Sarcasm this blatant shouldn't need a tag.
  15. Quote:
    Originally Posted by Arcanaville View Post
    They are independent problems so I don't think they are really conflicting. I was trying to imply that the account name change is the one that NCSoft seems to think is the more critical one because it could directly cost them customers that literally couldn't log into their accounts. If we the customers concede that point, it would be a better use of effort to focus attention on ways to alleviate the global name change issues specifically, rather than diffusing attention to both changes.
    Yeah, I don't think any of the gripes (except for one poster) are about the account name, only the in game global name.

    Quote:
    Originally Posted by Shadow_Kitty View Post
    Someone had, but not me. And there was a pretty nice solution to it as well: add two checkboxes "EU" or "NA" to the login screen that invisibly appends the "EU" to the account name when logging in.
    That was Arcanaville.

    Quote:
    Originally Posted by Shadow_Kitty View Post
    And since quite a lot of the vocal Americans in this thread says their globals don't matter to them, but us vocal Euros says it does to us, I guess the cheap and lazy but fair solution is to add "_eu" or "_na" to both globals in a conflict and issue a global name change token to both.

    Because then the euros who care about their globals would change it and live happily ever after as "@myglobal", while the Americans who would not care (as so often iterated in this thread) would live happily ever after as "@myglobal_na".
    Fair is in the eye of the beholder. A 7 hour time zone difference means that Euros have an large advantage. A 9 AM server "open" time in the Pacific Time Zone means 4 PM in London. So EU players are coming off of work, while NA players are just going to work.
  16. Almost forgot:
    Quote:
    Originally Posted by Maelwys View Post
    There are already instances in this thread where players have stated they'd far rather play on the existing four servers than lose their current Global Name. I'm surprised that nobody has so far posted that amalgamating all servers into one global list is a logical prelude to server merges, and started panicking about low/high server populations and the possibility of losing their character names as well further down the road...
    I already inferred that already:
    Quote:
    Originally Posted by Snow Globe View Post
    On the other hand, thanks NCsoft for demonstrating the complaints that will be heard when/if a server merge happens.
    I fully expect that the cries of doom to be heard on Mars over that.
  17. Quote:
    Originally Posted by Maelwys View Post
    (i) Trial accounts are by their very nature temporary. PLEASE do not include these in the final EU/USA global name collision detection process (doing a preliminary collision detection run and append Username_TRIAL etc could be an option).
    I would completely agree with this.

    Quote:
    Originally Posted by Maelwys View Post
    (ii) After how long do "Long-term inactive accounts" become worth less than active accounts? From a financial standpoint? From an 'identity ownership'/moral standpoint? At what point should we stop treating them identically? (If I remember correctly, inactive character login names below a certain level ALREADY expire and free themselves up after a set period of time...)
    The answer to this might as well be "forever". It is as long as NCsoft sees fit. Given other MMOs, that means as long as the game has active subscribers, those names are locked.

    Quote:
    Originally Posted by Carnifax_NA View Post
    And obviously anyone whose Global is changed should have the ability to change it to something else afterwards.
    Please read the original post:
    Quote:
    Originally Posted by Avatea View Post
    7- What about global handle in game? Will those be affected by name collisions?

    Yes indeed. All European players with a global chat handle name collision will have their global handle changed to the character they log in with. If the global handle still has a collision after the initial change, letters will continue to be dropped from the end of the name until no collision is present.

    The European players that are affected by the chat handle collision will receive a global name change. This name change will only be offered to the players affected by the automatic name change.

    Please note that character names will not be affected. We are merely unifying both server lists and as such, all characters will remain on their original server.
    That has already been considered and will be dealt with.

    Quote:
    Originally Posted by Arcanaville View Post
    Inactive trial accounts I would tend to agree. Inactive conventional accounts are another matter. I'm inclined to agree that it is a problem if returning players find they cannot log into their accounts, and aren't around now to know exactly what happened. I just called NCSoft's security circus a bunch of monkeys for violating a rule I'm not going to hypocritically look the other way on, and that is you can't arbitrarily state that if the player isn't active now, they are the best people to shift the burden of account name changes to.
    Sorry, I should have said that was specifically global names, not account names. Then again, I'm pretty sure you'll agree that anyone that has the same global name as their account name is an outright idiot that doesn't have the first clue about security. I personally put anyone that does that on the same level as the people responsible for the master account fiasco.

    I'm pretty sure that most, if not all, the uproar in this thread is targeted at the global name, not the account name. After all, no one references other players by their account names (hopefully).

    On the other hand, did you know that you can't change your game account names or permanently close trial accounts? Again, I place that little bit of incompetence at NCsoft's feet (where it belongs).

    Quote:
    Originally Posted by Arcanaville View Post
    This suggests to me that you will still need to *know* if your account is an NA or EU account, even after the merge. And that suggests to me that this could have been solved by prepending NA and EU to everyone's account name invisibly. If everyone checked a radio button on the game client that said "EU or NA account" the game client could have prepended the correct prefix for you. This would be something you would only have to set once unless you have multiple accounts both ways: the game client would remember this setting in between authentications. And everyone has to be able to answer this question, particularly the EU players because even after the merge if they somehow forget they have an EU account they won't be able to apply codes correctly.
    That would be a great way to deal with things.

    Quote:
    Originally Posted by Arcanaville View Post
    The issue of global name collisions is an issue of losing access to a chat handle, not being unable to even log in at all, and is a lower priority item to attempt to preserve in my opinion from a customer support perspective.
    The thing is that NCsoft's priority problem (account names) and players priority problem (global names) are conflicting.

    Quote:
    Originally Posted by Tyger View Post
    I'd much prefer they did the same as they did with the forum; prefix NA and EU and then let it be a first-come, first-serve with the global rename feature since then it would be the system rather than the support staff that gets lumbered with the renaming and those who actually still play often get to keep their names.
    So instead of being biased against the EU servers, you want it to be biased against the NA servers. There is that little thing called a "timezone" to deal with. Additionally, it opens new avenues for players to grief "well known" players.

    Quote:
    Originally Posted by Tyger View Post
    Why would it matter if the codes are region specific or will this be because billing is still region specific for payment options?
    You really want to fight the US population for codes? Seriously?
  18. Quote:
    Originally Posted by Techbot Alpha View Post
    If they are no longer in-game or are not active, then that is one of the sacrifices they should be ready to deal with.

    Put it this way; an active long term player should take precedence over someone who is not active.

    If it's an account that has lapsed, that is something that comes with allowing lapses. That was always true for name clearance in the past, the closest analogue to this I can think of.

    If its a trial account, odds are they aren't coming back anway, and Trials in general should NOT be counted for this. That just causes so many potential problems.

    If the person has changed their email, surely it should be updated on the NC account. If they changed their email since then and didn't change their account one to match, then that really is their problem.
    I'll point out that players have been trying to use this reasoning for allowing players to take "unused" character names too. Not that the reasoning above has stood up, just that the same arguments were used.

    And the name clearances in the past were for characters under 35 (first time), and under 5 the last time.
  19. Quote:
    Originally Posted by Arcanaville View Post
    I don't know if this is possible right now, but if I were in charge of this system I would have instituted a policy whereby new global handles could not be created if they conflicted with either side, and that policy would have been effective as of the first of this month before the merge became known to eliminate that possibility specifically. I wouldn't have initiated the merge before technology to make that restriction possible was created.
    I would also add that if I were in charge of this system, I'd also make sure that any inactive trial account automatically loses to a paying account.

    On the other hand, thanks NCsoft for demonstrating the complaints that will be heard when/if a server merge happens.
  20. Quote:
    Originally Posted by Ironblade View Post
    Well, Wikipedia says:

    Highlander (film), the first film
    Okay, that part is accurate.

    Quote:
    Originally Posted by Ironblade View Post
    Highlander II: The Quickening, the second film
    Highlander III: The Final Dimension, the third film, also known as "Highlander III: The Sorcerer"
    Highlander: Endgame, the fourth film
    Highlander: The Source, film spin-off of the television series
    Highlander: The Reckoning, a franchise reboot film
    I'm firmly believe that these films have nothing to do with the Highlander film, so they don't exist as "sequels" despite what the movie studios want people to believe.

    They exist as attempts at movies, yes, but not sequels to the film. I even got ripped off watching the first three. A 2nd year University student could write a better script than "the Quickening" or "The Final Dimension". I can't be convinced that "Endgame" wasn't written by a failing high school student.

    I find it funny that people are telling me that Highlander sequels exist, especially when I made a second claim in the same post.
  21. Quote:
    Originally Posted by Ironblade View Post
    I wonder if it checks when you try to buy or only checks your alignment at the door. I did not try to buy an A-Merit while I was inside Fort Trident on a Vigilante toon. I should have checked to see if it listed the option.
    You shouldn't have been able to be in Fort Trident while you are a vigilante. Fort Trident is "pure hero only", just like the Crucible is "pure villain only".
  22. Quote:
    Originally Posted by LugNut View Post
    Guess I haven't missed much.
  23. Quote:
    Originally Posted by HexGirl View Post
    Both my brother and I had security questions that we know the answers to, and yet it keeps telling us they are incorrect. So much fun having to contact support about something I could access just fine (and have been able to since CoH launced) a few days ago.
    I have at least one long time (5+ years) friend that is locked out of his account and has probably switched to Champions over this.

    I strongly suggest that NCsoft gets its head out of the sand and get some competent security people to fix this debacle.
  24. Quote:
    Originally Posted by Saber_Spectre View Post
    The game needs more day job badges like Highlander needs sequels.

    they are making a reboot of the highlander movie/series...
    There are Highlander sequels? I only know of one Highlander movie. I know attempts were made, but there hasn't been an actual sequel made.

    As the movie says, there can only be one.
  25. Quote:
    Originally Posted by TonyV View Post
    Video is tricky. As indicated above, there are two steps: 1) Capture the video, and 2) convert it into some web-friendly format.

    Capturing isn't too hard. As mentioned above, Fraps can do it, although the capture time is limited and there is a watermark on the non-commercial version. There are other freebie options, but they are harder to set up and use, and your mileage may vary.

    Conversion to a web format is going to be the gnarly part. Again, there are some freebie options such as VirtualDub and AviSynth, but they are generally hard to configure and use. The "easy" option would be something like Premiere Elements, but you have to lay out $80 to buy it.

    Honestly, if it's an option, it might just be a lot easier to upload your video to YouTube and embed it instead of trying to host the video yourself.
    Most University level web programs have access to the Adobe Suite, so Flash or Premiere might be available on the school's computers. And student discounts on software might be had, The_Sarge might want to talk to his faculty adviser about any potential discounts.