Whenever I click on the contact menu, it causes my game to freeze and never recover. I have done verified this on multiple servers with multiple characters.
C:\Users\*****>nslookup cohlive.patcher.ncsoft.com
Server: dns-redir-lb-01.tampabay.rr.com
Address: 65.32.5.111
Non-authoritative answer:
Name: a1755.g.akamai.net
Addresses: 24.143.205.18
24.143.205.162
Aliases: cohlive.patcher.ncsoft.com
cohlive.patcher.gtm.ncsoft.com
cohlive.patcher.ncsoft.com.edgesuite.net
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2011-06-26 10:18:18.2796 : 1 : Info : Rolling the log files...
2011-06-26 10:18:18.2966 : 1 : Info : Starting:
C:\Program Files (x86)\NCSoft\Launcher\_Launcher.exeC:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe
Full assembly name: _Launcher, Version=1.5.23.3, Culture=neutral, PublicKeyToken=null
2011-06-26 10:18:18.2976 : 1 : Info : Windows version: 6.1.7601.65536 (Vista)
2011-06-26 10:18:18.2976 : 1 : Info : Starting _Launcher...
2011-06-26 10:18:18.3336 : 1 : Info : --- Parsing Command Line ---
2011-06-26 10:18:18.3626 : 1 : Info : --- Command Line Parsed---
2011-06-26 10:18:18.3626 : 1 : Info : --- Setting Up Application Data ---
2011-06-26 10:18:18.5656 : 1 : Info : --- Initializing Launcher App ---
2011-06-26 10:18:18.5656 : 1 : Info : --- Creating User Mutex ---
2011-06-26 10:18:18.7436 : 1 : Info : --- Setting up IPC Channel ---
2011-06-26 10:18:18.7436 : 1 : Info : --- Not Still Running, Setting Up IPC ---
2011-06-26 10:18:18.7436 : 1 : Info : --- Attemping Register IPC ---
2011-06-26 10:18:18.7456 : 1 : Info : --- Handle First Instance ---
2011-06-26 10:18:18.9776 : 1 : Info : --- Initializing Configuration Group ---
2011-06-26 10:18:19.2186 : 1 : Info : --- Initalizing Language And Region ---
2011-06-26 10:18:19.3126 : 1 : Info : --- Creating Splash Screen ---
2011-06-26 10:18:19.9696 : 1 : Info : --- First Run Initialization ---
2011-06-26 10:18:19.9736 : 1 : Info : CoInitializeSecurity has already been called, as expected.
2011-06-26 10:18:20.4016 : 1 : Info : BITS Test: Starting...
2011-06-26 10:18:20.4026 : 1 : Info : BITS Test: Downloading using an HTTPWebRequest...
2011-06-26 10:18:20.9016 : 1 : Info : BITS Test: Success downloading with a HTTPWebRequest...
2011-06-26 10:18:21.0156 : 1 : Info : BITS Test: Downloading in foreground...
2011-06-26 10:18:21.3776 : 9 : Info : BasicBitsDownloader: Downloading 1 files for a total of : 212 bytes.
2011-06-26 10:18:21.3926 : 9 : Info : BasicBitsDownloader: Downloading (Pri:Foreground) from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\Don\AppData\Local\Temp\tmp51F9.tmp".
2011-06-26 10:18:21.3976 : 9 : Info : BasicBitsDownloader: The file is too short, but we'll assume it's right so far, so now we'll see if we can resume. (Actual Length =0)
2011-06-26 10:18:21.3976 : 9 : Info : BasicBitsDownloader: This task supports resume: 'True'. This uri supports resume: 'True'
2011-06-26 10:18:24.6456 : 9 : Info : BasicBitsDownloader: File size of downloaded file: 212
2011-06-26 10:18:24.6486 : 9 : Info : FileVerifier: Verifying: 'C:\Users\Don\AppData\Local\Temp\tmp51F9.tmp' Expected Hash = '' Expected Length = 212
2011-06-26 10:18:24.6496 : 9 : Info : FileVerifier: PASS: Length matches, and there is no hash to test against.
2011-06-26 10:18:24.6516 : 1 : Info : BITS Test: BITS is usable
2011-06-26 10:18:24.6656 : 1 : Info : --- Update Self ---
2011-06-26 10:18:25.5466 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-06-26 10:18:25.5546 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-06-26 10:18:25.5606 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-06-26 10:18:25.5646 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\Don\AppData\Local\Temp\tmp63B6.tmp".
2011-06-26 10:18:26.3726 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 184.85.253.42
2011-06-26 10:18:26.3726 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 184.85.253.27
2011-06-26 10:18:26.3816 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-06-26 10:18:26.3836 : 1 : Info : FileVerifier: Verifying: 'C:\Users\Don\AppData\Local\Temp\tmp63B6.tmp' Expected Hash = '' Expected Length = -1
2011-06-26 10:18:26.3846 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-06-26 10:18:26.3846 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-06-26 10:18:26.3946 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-06-26 10:18:26.3966 : 1 : Info : Patcher: BeginOp: Getting Patch List : () : 0%
2011-06-26 10:18:26.3966 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-06-26 10:18:26.3976 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/PatchListManifest.xml" to "C:\Users\Don\AppData\Local\Temp\tmp6701.tmp".
2011-06-26 10:18:26.5336 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 184.85.253.42
2011-06-26 10:18:26.5336 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 184.85.253.27
2011-06-26 10:18:26.5656 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/PatchListManifest.xml" completed successfully.
2011-06-26 10:18:26.5656 : 1 : Info : FileVerifier: Verifying: 'C:\Users\Don\AppData\Local\Temp\tmp6701.tmp' Expected Hash = '' Expected Length = -1
2011-06-26 10:18:26.5666 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-06-26 10:18:26.5666 : 1 : Info : Patcher: EndOp: Getting Patch List : () : 0%
2011-06-26 10:18:26.5786 : 1 : Info : Patcher: BeginOp: Finding the minimum number of patches to apply. : () : 0%
2011-06-26 10:18:26.5796 : 1 : Info : Patcher: EndOp: Finding the minimum number of patches to apply. : () : 0%
2011-06-26 10:18:26.5806 : 1 : Info : Patcher: EndOp: : () : 80%
2011-06-26 10:18:26.5806 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-06-26 10:18:26.5816 : 1 : Info : Patcher: BeginOp: Downloading 1 patch(es). : () : 0%
2011-06-26 10:18:26.5856 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-06-26 10:18:26.5856 : 1 : Info : Patcher: BeginOp: Downloading 1 files. : () : 0%
2011-06-26 10:18:26.5896 : 1 : Info : BasicBitsDownloader: Downloading 1 files for a total of : 453582 bytes.
2011-06-26 10:18:26.5946 : 1 : Info : BasicBitsDownloader: Downloading (Pri:Foreground) from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Patches/NCLauncher_Main_1.5.23.3To1.5.26.2.ncpatch" to "C:\Program Files (x86)\NCSoft\Launcher\NCLauncher_Main_1.5.23.3To1. 5.26.2.ncpatch".
2011-06-26 10:18:26.5946 : 1 : Info : Patcher: BeginOp: Downloading file 1/1: NCLauncher_Main_1.5.23.3To1.5.26.2.ncpatch. : () : 0%
2011-06-26 10:18:28.2256 : 1 : Info : BasicBitsDownloader: File size of downloaded file: 453582
2011-06-26 10:18:28.2276 : 1 : Info : Patcher: BeginOp: Examining downloaded file: NCLauncher_Main_1.5.23.3To1.5.26.2.ncpatch : () : 0%
2011-06-26 10:18:28.2276 : 1 : Info : FileVerifier: Verifying: 'C:\Program Files (x86)\NCSoft\Launcher\NCLauncher_Main_1.5.23.3To1. 5.26.2.ncpatch' Expected Hash = '7599BA5DB710A16A25DA4A899573BE8B' Expected Length = 453582
2011-06-26 10:18:28.2356 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-06-26 10:18:28.2466 : 1 : Info : Patcher: EndOp: : () : 100%
2011-06-26 10:18:28.2466 : 1 : Info : FileVerifier: PASS: Length and hash matches.
2011-06-26 10:18:28.2466 : 1 : Info : Patcher: EndOp: Examining downloaded file: NCLauncher_Main_1.5.23.3To1.5.26.2.ncpatch : () : 100%
2011-06-26 10:18:28.2466 : 1 : Info : Patcher: EndOp: Downloading file 1/1: NCLauncher_Main_1.5.23.3To1.5.26.2.ncpatch. : (234.47 KB / 442.95 KB (00:01 remaining at 191.40 KB/s)) : 100%
2011-06-26 10:18:28.2496 : 1 : Info : Patcher: EndOp: Downloading 1 files. : (234.47 KB / 442.95 KB (00:01 remaining at 190.47 KB/s)) : 100%
2011-06-26 10:18:28.2496 : 1 : Info : Patcher: EndOp: : () : 100%
2011-06-26 10:18:28.2496 : 1 : Info : Patcher: EndOp: Downloading 1 patch(es). : () : 0%
2011-06-26 10:18:28.2706 : 1 : Info : --- Closing Splash Screen ---
2011-06-26 10:18:28.3906 : 1 : Info : Exiting with code: 0