Energy Lizard

Originally Posted by _Klaw_

You wont get any extra slots. You must have 2 toons unlocked and playable somewhere.

Originally Posted by Snow Globe

Have you tried all the servers to see "Server Used"? Another question: did you assign -any- slots to Exalted?

Originally Posted by Forbin_Project

https://support.cityofheroes.com/app/chat/chat_launch

Link to contacting support.

Originally Posted by T_Immortalus

Read this carefully:

Does it say "0/2 global" at the top of the server character select screen you used?

Or, does it say "0/2 server" at the top of the same screen?

Or, does it say "2/2 server" at the top?


1) The "0/2" stuff actually means you have 2 slots but you haven't placed them yet.
(Edit: I think it works this way. I haven't had any global slots to spend for quite some time. The server slots definitely work this way, recording only the ones filled by characters as "used".)

2) As soon as you use a global slot on a server, it is locked to that server forever.

3) As soon as you make a character using a slot, it is locked to that character until the character is deleted, BUT does not travel with the character in a server transfer(this sucks) so that you need to buy a slot on the new server to move the character.




I wish they would make this all simpler to understand and more obvious, especially the "slots are locked once used and won't transfer" part.

Originally Posted by Kosmos

A little more detail on the timeline please. It sounds like your account should still be VIP if you indeed just created it and paid for a month of time, even if you immediately cancelled the recurring payment.