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OK, finally got to level 32. Found one problem, one concern, one question, and one art critique.
The problem: If you apply the second upgrade while the first upgrade is still playing, the thug will "flicker" back and forth between the two models until dismissed. The only way to prevent this, someone was kind enough to tell me, is to wait until the 1st upgrade is done before applying the 2nd.
The concern: Is the rate of fire on MM/Thugs/Bruiser/Hurl right? Part of me hopes that it is, but for an attack with that much damage it seems to have an awfully high rate of fire. I can almost justify it, because when the Bruiser gets stuck in the pack (which he seems to do about half the time) he has that ranged attack to fall back on. On the other hand, wow is that a lot of ranged damage for what is basically a brute.
The question: Does the MM/Thugs/Enforcer/Assault buff include +Res(Confuse)? Why or why not?
The art critique: The fully upgraded Enforcer wears a
necktie? And the fully upgraded Bruiser wears a pastel blue and purple batik disco shirt with a butterfly collar, open to the waist? That's not the kind of menacing thug I had in mind.
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Assault is res placate/taunt. Tactics would resist confuse

As for the ranged damage on hurl, I think they shifted brute numbers on ranged attacks to their melee number. Or never included that on the bruiser.