Had a problem with Icon last night. Couldn't buy a cape to save my life. It took me a month to get my guy to 20th and after I completed all the missions(extra costume mission and cape mission) it showed as an option in the tailor and i was soo excited. I tailored it and made it cool and paid over 30k and when i exited...No cape.
I sent petitions like wildfire...(which i didn't know it emails you for each petition...so i had like 50 emails when i checked later) and got NO answer. After 2 hours of trying to get a cape I got frustrated and logged off. When i checked my real email, I noticed that they had sent me the answer to my problem (a bandaid fix anyway). I logged back in and tried it and it worked.
So is the NCSupport separate from the game? Why couldn't anyone send me a tell...or an ingame email? I could've saved myself 2 hours and been flying around in my new cape all that time.
I was so frustrated the new cape lost it's luster. (okay, it was still cool as hell..just trying to make a point)
