Hi, my girlfriend is having an issue where certain things will freeze her game. Entering the SG base is one of them, which is a bit of a concern, but also going to the tailor freezes the game, and a few random times as well. The most important bit though, is that going to options, and clicking the tab for graphics settings also freezes it.
Becasue of this, we cant even try lowering any of the settings, as we have not even able to find a way to alter the graphics settings without actually logging a character in. She has an NVidia 9800, and we also tried tweaking some settings in the nvidia control panel for the specific application, but that also did not work.
We tried logging into a server with a low load, and stood in a corner away from people, looking at a blank wall, hoping that it would help if there were no effects or anything going on on screen at the time, but it always freezes going to the graphics settings tab.
Any help would be very much appreciated.
Edit - I forgot to mention that she has the most recent drivers, and tried some old ones as well. Everything is up to date. Also, she tried it in safe mode, and submitted a request/bug report, or whatever it is ingame, but has not got a response, even though it was a few weeks ago that it was submitted.
Edit 2 - Maybe there is a memory leak? She went to change her costume, it froze, and we noticed it taking up a huge amount of memory when we went to end task it. I still am not sure how to fix it though.