Zwillinger

Community Manager
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  1. So it wasn't expected, however it did happen.

    We'll look into exactly why it happened.

    In other news, everyone should be able to log in.
  2. Quote:
    Originally Posted by Xanatos View Post
    Yeah we did. Should that not have happened?
    I don't believe so, at least that wasn't communicated to me.

    I'm checking into it.
  3. When we do quick maintenances that take less than 5 minutes we usually don't post an announcement. These happen all the time. Now if everyone got kicked from game, that, to my knowledge, was not expected.

    Asking about it now.
  4. We're just doing a quick restart of the log in servers. Should be completed in 5 minutes.

    Did you guys get kicked from game?
  5. Just doing a quick restart of the log in/auth servers. Shouldn't take more than 5 minutes.
  6. Quote:
    Originally Posted by DumpleBerry View Post
    You forget a catchy image macro.
    ...
    That picture is terrifying.
  7. Quote:
    Originally Posted by PownUnoobs View Post
    What exactly is "The free reward token for 1200 points"?
    For every 1200 Paragon Points purchased ($15.00 USD) you receive one (1) Paragon Reward Token.
  8. Quote:
    Originally Posted by Necrotech_Master View Post
    it says subscription not active for 90 days, so im assuming non VIPs who havent been a VIP in the last 90 days
    This.

    They can have been playing for Free, just need to have not been VIP for 90 days.
  9. Quote:
    Originally Posted by Curveball View Post
    Ok, dumb question time...

    I have an account from the original beta (3rd wave) sitting in my master account that is inactive. At the time I was rather confused and thought I wouldn't be able to activate it for the main game, so I went and created a new one. It's been setting there inactive ever since.

    Is that going to be activated? Because it doesn't need to be. It's pretty much useless. All my stuff is in this one.

    Would it be deleted? That might be problematic for other reasons.
    AFAIK it will be activated, eventually, as a free account.
  10. Quote:
    Originally Posted by MaestroMavius View Post
    I'm just curious why the slow roll out. Is that required or just a safety precaution?
    Two reasons:

    1. We're slowly ramping up out of an abundance of caution.

    2. Database migrations take time, especially when you're doing it as safely and responsibly as possible.
  11. To clarify...

    Devs rarely say Soon™ if it's not already being worked on in some way, shape or form. I never say Soon™ unless it's something I know is certain, but we haven't put a date to it.

    Very Aware™ is all us baby. We're trying it on for size.
  12. Quote:
    Originally Posted by DumpleBerry View Post
    How can you say that, and not know that ATs are not gender baked? I mean, seriously? If you've been around since beta, I would think you would have a better feel for the community as well. What's with all the rookie mistakes?
    There are things I learn every single day about the game that I had no idea about before. To put on pretenses to the otherwise would be pretty arrogant. That and I'm pretty terrible at faking that I know something I don't .

    I'll never claim to be omnipotent about City of Heroes, I'll leave that to the folks who have the encyclopedic amounts of knowledge and the capability to recall those things at will.
  13. Quote:
    Originally Posted by Xanatos View Post
    Welcome to City of Heroes.
    Thanks...been around since Beta.
  14. As Posi said yesterday...it's a feature that we're very aware™ is highly desired. Tunnel Rat is very aware™ of this request.
  15. Well, Arachnos "Widow"....

    I've worked on other games which had gender gated equivalents of AT's, so it's not entirely unheard of.

    And I'm sure I've teamed with them, I just rarely pay attention to what other people are doing when I'm teamed, unless we're talking PVP.
  16. Zwillinger

    EU servers down?

    We're looking into an issue effecting the EU shards right now.

    I believe we're just restarting them, so they should be back online shortly.
  17. Quote:
    Originally Posted by DumpleBerry View Post
    Really, I'm kind of not surprised. I'm not expecting Zwill to be the expert on everything, but I think knowing that ATs are not gender-locked would be a pretty obvious thing. Zwill, you have to play more.
    I do actually play quite a bit, just not VEATs and EATs. Nothing against them, and I know several folks in the studio enjoy playing them, I just have enough alts as it is (3 50's, countless characters in their 20's and 30's).

    When I'm playing on my own, I'm pretty tunnel visioned, i.e.; I'm reading global chat and focusing on what's going on inside my mission, on the AH, or whatever it is I'm currently working on.

    There could be a Praetorian Invasion happening around me and I wouldn't know.
  18. We're going to be updating the Forum Rules and Regulations Prior to the Launch of City of Heroes Freedom.

    Below you will find these updated rules. You will notice that there have been some changes to some areas of the rules, as well as the inclusion of some policies which had previously lived in stickied threads (as a result we will be removing several stickied rule threads.

    Another concern we're looking to address is forum bloat. The concern is that we have too many different forums on the COH message boards. As such we are currently considering consolidating and removing some forums. Examples would be:

    The current Archetype and Powers forums can seem very intimidating to a new user/some current users. In some cases these forums also are not the most active. A tactic I have found to be successful in the past is to group these forums into playstyle or role type, transferring over the most relevant and current posts. The division would go something like this:

    - Tanks: Brutes and Tankers
    - Ranged DPS: Blasters, Corrupters and Dominators (Doms could also go under support)
    - Support: Controllers, Defenders and Masterminds
    - Melee DPS: Stalkers and Scrappers
    - HEATs and VEATs: Peacebringer, Warshade, Soldier, Widow
    - Build Sharing/Critique

    AT specific guides would go in the correct role type/playstyle forum

    We would like to hear your suggestions for other forums which may be ripe for pruning.

    Thanks!

    -Z

    --------------------------------------------------------------------------------------------------------------------

    Message Forum Rules and Regulations
    ________________________________________

    Welcome to the Official City of Heroes Freedom™ Forum! We hope you enjoy your time here discussing the game and getting to know your fellow gamers.

    The primary function of this forum is to provide an area for constructive player interaction and also to submit feedback to the development and publishing teams behind City of Heroes.

    Please keep in mind that this is a board solely dedicated to City of Heroes Freedom. We would like to keep this board City of Heroes Freedom specific, and therefore encourage you to visit other message boards available on the Internet should you wish to participate in non-game or other game related discussions.

    We have created the following list of forum rules and regulations to keep this an enjoyable environment for us all. Violations of these rules may result in action taken on a user’s account.

    The following are the Rules and Regulations of the Official City of Heroes Freedom Forum.

    1. You must have a City of Heroes Freedom VIP game account to access full posting privileges on our forums.

    Official City of Heroes Freedom Forum accounts are linked to a valid City of Heroes Freedom game account. Players whose game account(s) have been suspended or banned from the game will not be able to post on the forums. As such, users are responsible for following the forum Rules and Regulations, the City of Heroes User Agreement (North American and European), and the Rules of Conduct (North American and European) agreed upon when entering the game. Users who are suspended from the message boards may be subject to having their game account(s) reviewed and could face further action pending said review.

    2. Abuse and disrespectful behavior are not tolerated.

    In the due course of discussion, occasionally conflicts may arise. We ask that all users please be courteous when disagreeing with others. Debating an opinion is acceptable, however criticism and/or disrespectful commentary directed at an individual is inappropriate. Disrespect can be defined as flaming, trolling, harassing, profanity, abusive language (including abbreviations), personal attacks, racial, religious, ethnic, sexual slurs, or similar behavior/language.

    The above applies to any interaction on the City of Heroes Freedom official forums including, but not limited to: any discussion threads, private messages, visitor messages on user profiles, reputation comments, user signatures, images, or digital media, and calendar notes.
    • Flaming is defined as posts which are designed to personally berate or insult another user.
    • Trolling is defined as deliberately posting derogatory or inflammatory comments/threads in order to provoke other users into negatively responding. Trolling or accusing someone of being a troll is also a form of trolling and is not permitted.
    • Posts similar to “Moderator Notified” or “Needs thread lock” are discouraged, as these types of posts are a form of trolling. If a thread is in violation of the forum rules, use the notify moderator button or PM a moderator directly.

    3. No posting of personal information

    Please respect the privacy of other City of Heroes Freedom players and do not share personal information such as phone numbers, addresses, email addresses, in-game global handles of other players, etc.

    4. Private communication between Customer Support, NC Interactive Inc., Paragon Studios, NCsoft Europe Ltd., (“NCsoft”) members, moderators and administrators of the forum and the forum users is not to be made public on these forums or by any other venue.

    You are not permitted to publicize any private correspondence (including petitions, email or PM correspondence, in game chat logs, etc.) received from any of the aforementioned without direct permission. As such, warnings, your character name being changed, and bans are not to be discussed on the forum. Such matters shall remain private between NCsoft and/or Paragon Studios and the user. Questions or comments concerning warnings and bans will be conveyed through e-mail or private messaging. Likewise, discussions regarding moderator actions are not permitted on the forum. If you have questions regarding a post or thread that has been removed or subject to other moderation, feel free to contact a moderator to discuss them.

    5. Non-Constructive posts are prohibited.

    Below is a non-exhaustive list of examples of non-constructive posts.
    • Spam - this is considered to be repetitive posting of the same topic or text or nonsensical posts that have no substance.
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    • Pyramid quoting - this is a response to a forum thread which contains the quotes of four or more previous posters, sometimes with additional spaces added unnecessarily.
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    • Constructive feedback on in-game mechanics is encouraged; however, non-constructive, “NERF X!” threads are not permissible.
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    • ‘Thread necromancy,’ or ‘necro-posting’ is responding to a thread that has not been active (has had no posts) in at least 30 days. ‘Necro-posting’ is a form of thread ‘bumping’ and as such is prohibited. If you wish to discuss a considerably older topic, create a new post and link to the older discussion.
    • If you ask a question on the board, be aware that questions on our boards are most commonly answered by the community. Demands for answers from NCsoft are not permitted, however we may often address some questions and concerns with an official topic. In the event of legitimate emergencies, or other unprecedented scenarios, we will endeavor to provide comments, even if it is only to state that there is no officially available information.
    6. Do not post about exploits.

    Exploits should be reported through the proper method by filing a report at the NCsoft Support page (North American and European). Issues discovered while playing on the Training Room test servers should be noted in the Training Room forums. Discussions about unverified problems in the game can cause unnecessary panic in the community. If you feel that something may be an exploit, please send a Personal Message on the Official City of Heroes Freedom Forum to a member of the Paragon Studios moderation team. When there is an issue the community needs to be aware of, we will make an official statement about it.

    7. Inappropriate and Off-Topic Content

    The City of Heroes Freedom forums are primarily for discussion of City of Heroes Freedom. However, we do allow a wider a variety of non-disruptive, off-topic discussion in the Comic and Hero/Villain Culture forum, and on server forums. In order to provide a safe and constructive environment for all of our forum members, certain topics of discussion are not allowed on the Official City of Heroes Freedom Forum. City of Heroes Freedom is rated T for Teen, and this rating extends to our forums. Some examples of topics which are prohibited to discuss on the Official City of Heroes Freedom Forum include, but are not limited to:
    • Political discussion
    • Religious discussion
    • Inappropriate discussion of the aesthetics of the human form, subject to moderator discretion
    • Real world topics including current world events and sensitive historical events
    • dedicated discussion of video games other than City of Heroes Freedom and/or limited discussion of other NCsoft products, including posts that compare and/or contrast City of Heroes Freedom with other games
    8. You may not post advertisements.

    Advertising on these forums is prohibited, specifically posts that advertise a transaction for real money or any posts that discuss an action prohibited by the User Agreement (North American and European). Also forbidden are posts attempting to recruit others into online contests and/or ventures unless specifically allowed by NCsoft and Paragon Studios. For player-run online contests and/or ventures seeking support from Paragon Studios, please contact the Paragon Community Team.

    9. Avoid using profanity.

    City of Heroes Freedom is rated T for Teen. As such, profanity in any form is prohibited. Using any means to bypass the profanity filter (for example: partial masking, such as asterisks or punctuation marks) is prohibited. This rule also includes any images displayed on the forums, or any pages directly linked to from the forums.

    10. No proxy posting; no account hopping to evade suspension.

    Posting on behalf of a suspended user is not allowed. Working around a suspension or ban through other people’s accounts, or secondary accounts to continue posting is also prohibited and may incur an extension of a current suspension, or result in a user’s account being banned. Users are personally responsible for their conduct on the forums. If a user creates a new account to continue posting because another account was suspended or banned, any forum and/or game accounts involved will be banned. Forum and/or game suspensions and/or bans apply to a person, not specifically an account. Threads designed to announce, appeal or contest a forum or game suspension and/or banning decision on behalf of a third party will also be removed without notice.

    11. No Legal Action threads.

    Using the forums or PMs for encouraging, promoting, endorsing, or inciting any kind of legal action against anyone is strictly prohibited. Such content will be removed, and the author's posting privileges may be revoked as a result.

    12. Official Threads

    Official threads are a thread started by a Paragon Studios/NCsoft representative for the discussion of a specific topic. These may have special instructions in the original post. Please review the original post and follow any instructions given. Furthermore, if there is an Official Thread about a topic, please do not post other threads about this topic. Instead, post your comments only in the official thread.

    13. Posting Sensitive Information covered by a Non-disclosure Agreement (NDA) or Beta Testing Agreement.

    Please do not post any information on the Official City of Heroes Freedom Forum that refers to or is information covered by another product’s NDA or any other NDA or is proprietary information of any party. Any information about a game or third party covered by an NDA or Beta Testing Agreement that is posted will be removed and the poster may be banned from the forum. Furthermore - if the post(s) relates to an NCsoft product still subject to NDA, the post(s) will be removed, and the user’s account of the NCsoft product of which the NDA was violated may be closed.

    14. Posting Content Viewed from Pigg Files

    Posting or directly/indirectly linking content viewed from pigg files, or posting instructions on how to view content determined to be extracted from pigg files, including, but not limited to, screenshots, sounds, videos, and text, is a direct violation of the City of Heroes Freedom End User License Agreement. Any posted content determined to be extracted from the pigg files will be removed, and the user’s forum account may be suspended or banned. In addition, action may be taken on a user’s City of Heroes Freedom game account as pigg viewer programs and / or pigg file modifications are expressly prohibited by the End User License Agreement.

    15. Player Generated Content

    We do not host screenshots, signature images, or other images on this message board. Users are permitted to link to hosted images, as long as they are of an appropriate and non-offensive nature and do not otherwise infringe the intellectual property rights of any party, and fall within forum guidelines. Below is a list of examples including, but not limited to, what is not permitted:
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    17. Proprietary forums

    The Official City of Heroes Freedom forums are private message forums administered by NCsoft and Paragon Studios. All message board content is allowed at the discretion of NCsoft. NCsoft reserves the right to remove any message board content at will without notice for any reason at its sole discretion.

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    We will respond to clear notices of alleged copyright, trade mark or other intellectual property rights infringement. For more information, please visit our Copyright page.

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    NCsoft shall determine, in its sole discretion, whether there has been a breach of these Rules and Regulations. When a breach of these Rules and Regulations has occurred, NCsoft may take such action as it deems appropriate.
    • Failure to comply with these Rules and Regulations shall constitute a material breach of the City of Heroes User Agreement (North American and European) and Rules of Conduct (North American and European) upon which you are permitted to use the forum, and may result in NCsoft taking all or any of the following actions:
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    NCsoft excludes its liability for: (a) any action taken in response to breaches of these Rules and Regulations. The responses described in these Rules and are not limited, and NCsoft may take any other action it, in its sole discretion, deems appropriate; (b) any loss or damage arising from the use of the forum by you; (c) any content posted or uploaded by users of the forum which shall include, without limitation, any liability for offensive and/or defamatory posts.

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  19. Quote:
    Originally Posted by Dechs Kaison View Post
    Two upsets here, according to my guesswork. Maybe the odds I'm offering on Clockwork and Giant Monster are too good. Or maybe they just got lucky.

    Regardless, things are going well for me, as the majority of bets so far are on Positron and Friend of the Studio.
    No, I should have won, especially with the numbers Miles Austin put up...and then promptly got injured.

    Cadillac just flopped for me this week...and Jamal went down...so yeah, overall, kinda a crappy week.
  20. Zwillinger

    UStream notes?

    I don't recall if VK was awake or not.

    Here's the cliff notes:

    - It was early

    - Posi stopped by

    - We answered some questions

    - Tangents

    - We answered a few *hot topic* questions

    - Ustream Crashed.

    - I sang happy birfday to someone.

    - OMGOSH SERVERS UP.
  21. Most Mac Users are aware of Apple discontinuing official support for 10.5. Unfortunately, the resultant effect is that we're no longer receiving development support on our end for any issues encountered with 10.5, a truism I would venture to guess is the same for Transgaming.

    There is, of course, the possibility that users with 10.5 will continue to be able to play COH, however we cannot officially offer support for 10.5.

    To Apple's credit, they do make their upgrades quite affordable. Something like $30.00 USD for registered versions.

    - Z

    edited - updated with the correct price of Mac OS upgrade
  22. Quote:
    Originally Posted by warden_de_dios View Post
    I have an active account and an inactive account under the same master account. Does my inactive account go to the head of the line?

    Not trying to sound greedy just wondering.
    Just for asking that question it goes to the back of the line.



    I actually have no clue. Could be random.
  23. Quote:
    Originally Posted by Liquid View Post
    Okay, so, I have two active accounts right now. One is currently a VIP account, but the sub expires in mid-October. If I let it lapse, will it become Premium, or will I need to wait until it gets "migrated"?
    All active accounts have already been migrated (no quotation marks needed). We're currently in the process of migrating inactive (non-subscribed) accounts.