Launcher issues - Cannot load login prompt


EmperorSteele

 

Posted

Hey folks. I've been having some very, very recent issues with this game that I prior did not have at all, and was wondering if the good folks of Player Questions could be of service.

I'm booting up my NCsoft launcher and immediately boot up CoX, where I'm greeted with a static loadscreen... that won't update. It won't load the login prompt. It won't do anything. It sits there, mutedly and silently, not loading anything, and eventually, crashing after a quick Ctr-Alt-Del for the Vista Task Manager or even an Alt-Tab.

Odd. Never had this before. I mean, even during a server maintenance the game is more responsive. Now I get nothing.

So I figured I could fix this via verifying my game files and loading again after a reboot of my desktop, but that seems to do nothing, either. I'm still met with a silent, static load screen, and no prompt for logging in loading at all.

Stupidly enough, it does run in Safe Mode, windowed and well. But it's rather suspect that the game goes wonky like it did.

The desktop is a Medion rig with an Intel i7-2600 dual core CPU @ 2x3.40 GHz, 8 gigs of RAM, running 64-bits Windows Vista. Further information available upon request, but general storage space and graphical card ought to be no problem, as I ran the game normally before.

I guess little more can be done than loading up Safe Mode and loading my usual game settings?

EDIT: Scratch that, upping my resolution from 800x600 to 1680x1050 windowed from the Safe Mode menu options causes the login window to spaz out and crash. What the devil is going on?


 

Posted

You'll actually want to ask this over at the Tech support forum:

http://boards.cityofheroes.com/forumdisplay.php?f=578

They're smart people over there. It'll be mostly players assisting you, but they know their stuff!

In order for them to best assist you, you'll want to follow the steps in this thread:

http://boards.cityofheroes.com/showthread.php?t=231628

Basically, you'll have to DL a utility that will dump your computer stats onto the forums for everyone to look over. 90% of the time, the problem can be solved by reading over the information provided.

Now then...

Do other games work?

When was the last time CoH worked without a problem?

In the time between then and now, is it possible that changes may have been made to your system via a virus or family member?

Just things other people there might ask you, so be ready to answer them!


-STEELE =)


Allied to all sides so that no matter what, I'll come out on top!
Oh, and Crimson demands you play this arc-> Twisted Knives (MA Arc #397769)

 

Posted

Cheers for that, Steele. I'll provide a copy of this thread over at the Tech Support forum, with a dump, and see what I'll get there.

As for your questions, my usual games which are a wee bit more demanding on the ol' graphics card seem to run normally, no changes there.

The last time I ran CoX without a hitch was today, around 13:00 GMT. This problem occured literally without warning or any justifiable cause.

No such changes have occured, and I keep my virus utilities up to date daily. I have received no warnings of viral infections, as per my most recent scan yesterday.

I'll provide these questions/answers in the new thread as well, so I guess I'll close this thread shortly, or with a link to the new thread and then close it proper.


 

Posted

Well, until this thread is closed, new thread is up here.


 

Posted

Hi everyone,

As per the OP's request, I'm closing this thread.

Thanks!
~Mod13