Black Screen

I hope someone can help me with this. When I try to log in to COH on my computer the whole screen goes black after the loading bar goes away. However, I can still hear the log in music in the back ground.

I used to be able to play COH just fine on this computer a few years ago before I got a laptop. Recently I have been using my laptop for work related stuff so I thought I would install COH back on to my computer so I can make more room on my laptop.

So yeah, I was hoping someone could help me out, if not I will stick to playing COH on my laptop.

Many thanks,

This is the information that I have:

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at August 10, 2012 15:30 (+01:00)
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
System Manufacturer: AWARD_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: AMD Sempron(tm) Processor 3000+, ~1.8GHz
Memory: 512MB
.Net Memory Report: 137MB out of 510MB available
Page File: 1159MB (622MB currently in use)
C Drive: (SAMSUNG SV0802N ATA Device) 33187MB out of 72237MB (45%) free
D Drive: (PIONEER DVD-RW DVR-105 ATA Device) zero-size drive
E Drive: (HL-DT-ST DVD-ROM GDR8161B ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: RADEON 9200 SERIES
Manufacturer / Chip: ATI Technologies Inc. / RADEON 9250 AGP (0x5960)
Video Memory: 126.0 MB
Driver Version: 6.14.10.6512
Driver Date: 01/01/0001 00:00:00
Driver Language: English

Sound Device Description: Speakers (Realtek AC'97 Audio)
Driver File: RTKVAC.SYS
Driver Version: 6.00.0001.6305
Driver Date: 01/01/0001 00:00:00

Sound Device Description: Realtek Digital Output (Realtek AC'97 Audio)
Driver File: RTKVAC.SYS
Driver Version: 6.00.0001.6305
Driver Date: 01/01/0001 00:00:00


WMI Information
Motherboard Manufacturer: WinFast
Motherboard Model: (empty)
Motherboard Product: 760GXK8MC
Motherboard Version:
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: AWARD - 42302e31
BIOS Release: 20051008000000.000000+000


Registry Information for Current User
Resolution: 1024x2147483647
3D Resolution: 1024x2147483647 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: Unknown, Unknown
Refresh Rate: UnknownHz
Vertical Sync Enabled: No


Physics Quality: Unknown (2147483647)
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (2147483647)
Water Effects: Unknown (2147483647)
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (2147483647)


World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Unknown (2147483647)
Shadow Map Shader: Unknown (2147483647)
Environmental Reflections: Unknonwn (2147483647)
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Unknonwn (2147483647)
Blur: Unknonwn (2147483647)
Ambient Resolution: Unknonwn (2147483647)


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: ?
Installation Directory: C:\Program Files\NCsoft\City of Heroes

Mod files in the Data directory
No modifications found

---

Hey Knight Angel.
I think you'ld be better off just asking this question to the NCsoft Support Team. You may want to change the region first though.

Sorry can't help you otherwise. Good luck!

*waves*
DeeDee

---

It appears that you have the Date format set to something other than the MM/DD/YYYY format used in the US.

I can't see the driver dates for that reason and can't recall the driver version numbers of the last driver that worked on that old of a video card.

There are no Windows 7 (or Windows Vista) drivers for that card listed on the ATI site. I can find the Windows Vista Legacy Drivers by doing some searches through Google and these "should" work on Windows 7. I don't have a card that old to test it with however. The 10.2 Legacy drivers can be found here and the 9.11 drivers can be found here. When I was still testing on XP using a 9650 I had better luck with the 9.11 drivers than the 10.2 drivers. At one time I had a copy of the 10.1 Legacy driver that worked well but I lost it due to forgetting to save it before wiping a computer.

As always, follow proper driver installation procedures by uninstalling the existing drivers, reboot into Safe Mode, run Driver Sweeper to remove the leftovers from the uninstall, reboot into normal mode and install the drivers.

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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.