Crashes


danni

 

Posted

Anyone have any ideas to help me. I can log onto any server except Guardian. The moment I click on the Guardian server I crash. I can log on with my hubby's account and log onto Guardian but not on mine. Please help since this is the server I play on.


 

Posted

In the developers section of the forums is "All Access : Gameplay and Tech bugs/issues" - they can help you there. In there is a sticky thread that's along the name of "Help us help you" or "Read First" -

Also mention if you've tried different computers. This COULD be an account corruption issue. When you say "log into any but guardain" - are you able to access the server character select screen? etc


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Posted

I am able to log into the character selection screen of every server except Guardian. When I click the Guardian server I crash, it never gets to the character selection screen on Guardian.


 

Posted

Quote:
Originally Posted by danni View Post
I am able to log into the character selection screen of every server except Guardian. When I click the Guardian server I crash, it never gets to the character selection screen on Guardian.

I'm wondering if the file setting the order characters display is corrupt. I'm at work at present but if someone can check the location of that file it could be worth a try.


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Posted

It's likely either the file setting your character order has become corrupt, or there's some sort of damage to the character model itself (like a corrupted costume piece) that's causing it to barf out.

If you've organized your characters on any server in the past you should have a file in your *\City of Heroes\AccountName folder called PlayerSlot.txt

Look for an entry that looks like:

"PlayerName" "Guardian" "CharacterName" "0"

"PlayerName" is the account name you log onto CoH with.
"Guardian" is, of course, the name of the server.
"CharacterName" is the actual name of the toon that's in that slot.
"0" Counts for these start 0, 1, 2, 3 and so on.

Make a note of the character name because you'll want to submit a bug report.
Now find any other characters you have on Guardian as well.

I recommend swapping the first and last character on the server.

Make sure you've completely exited the game before you do this.

So if you have 5 characters on Guardian with

"danni" "Guardian" "BustedToon" 0

and

"danni" "Guardian" "UnbustedToon" 5

Swap them so they're

"danni" "Guardian" "UnbustedToon" 0
"danni" "Guardian" "BustedToon" 5

Save the text file, then log into the game.
Now try logging onto Guardian.



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