I previously posted this problem here http://boards.cityofheroes.com/showthread.php?t=286636 and after following the other suggestions I made some changes tried Driver sweeper in the effort to sort the driver date which did nothing unfortunately. To repeat the problem everything is fine until entering the base the game was previously freezing when clicking the Edit Base Button but since updating to Catalyst 12-1 it has changed to freezing after clicking the Place Item Button. So here I am hoping that maybe someone here can identify the issue.
The new scans follow:-
CoHHelper
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at April 7, 2012 14:32 (+01:00) Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: BIOS Date: 07/15/10 09:20:41 Ver: 08.00.15 Central Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz (4 CPUs), ~3.2GHz Memory: 4096MB .Net Memory Report: 2929MB out of 3959MB available Page File: 6743MB (1173MB currently in use) C Drive: (HDS728080PLA380 ATA Device) 36349MB out of 78531MB (46%) free D Drive: (TSSTcorp CDDVDW SH-S223C ATA Device) zero-size drive Windows directory location: C:\Windows DirectX: DirectX 11 DirectX Diag version: 6.01.7601.17514 (64-bit version)
Display Notes: No problems found. Sound Notes: No problems found.
No problems found. Input Notes: No problems found.
Monitor: Monitor's Max Resolution: (blank) Video Device Name: ATI Radeon HD 5570 Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x68D9) Video Memory: 2737 MB Driver Version: 8.821.0.0 Driver Date: 01/01/0001 00:00:00 Driver Language: English
Registry Information for Current User Resolution: 1440x900 3D Resolution: 1440x900 (Not using renderscale) Full Screen: Yes Maximized: No Screen Position: 0, 0 Refresh Rate: 60Hz Vertical Sync Enabled: No
Physics Quality: High Maximum Particles: 50000 Max Particle Fill? 10.000 Physics Card Enabled: No
Anti-aliasing: Off Anisotropic Filtering: 4x Texture LOD Bias: Smooth Water Effects: None Bloom: 0.905 (turned on) Depth of Field Enabled: Yes Desaturation Effects (Sepia) Enabled: Yes Shader Detail: High
World Texture Level: Very High Character Texture Level: Very High World Detail Level (Vis_Scale): 0.903 Entity Detail Level: 0.900 Shadows Enabled: No Shadow Mode: Stencil shadows Shadow Map Shader: Unknown (0) Environmental Reflections: Low quality Advanced Occlusion Settings: No Ambient Occlusion: Off Occlusion Strength: Off Blur: Bilateral Ambient Resolution: Performance
Gamma Correction: 0.687 Geometry Buffers (VBOs) Enabled: Yes Suppression of FX When Camera Close Enabled: No Close Suppression Range: 3.000 Show Advertisements: Yes
Audio Mode: Compatiblity 3D Audio: No FX Sound Volume: 1.000 Music Sound Volume: 0.600
Show Advanced Graphics Options: Yes Overall Graphics Quality: 0.500 Reverse Mouse Buttons: No Save Login Username: Yes Transfer Rate: Unknown bytes/second Current Game Version: ? Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
.\sound\ogg\V_MissionMusic has 29 files
.\sound\ogg\V_Missions has 1 file
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 38 files
.\texture_library\V_MAPS\City has 1 file
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
HiJack This
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:39:04, on 07/04/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Prof Radburn controller,Celtic Ice Maiden,blaster,Miss Knockout scrapper,Mistress Davina controller,Stone Hart,tank Split Personality PB.Queen Lostris controller,Fridgid Mary blaster,Shocking Fire blaster Future Elfling defender, Little Weed controller,Capo Angelo MM, Commander Buzzsaw MM, Justice Tank tank all 50,s
Posted
It looks like you have even older graphics card drivers now than your other thread.
Hi,
I previously posted this problem here http://boards.cityofheroes.com/showthread.php?t=286636 and after following the other suggestions I made some changes tried Driver sweeper in the effort to sort the driver date which did nothing unfortunately. To repeat the problem everything is fine until entering the base the game was previously freezing when clicking the Edit Base Button but since updating to Catalyst 12-1 it has changed to freezing after clicking the Place Item Button. So here I am hoping that maybe someone here can identify the issue.
The new scans follow:-
CoHHelper
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at April 7, 2012 14:32 (+01:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 07/15/10 09:20:41 Ver: 08.00.15
Central Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 4096MB
.Net Memory Report: 2929MB out of 3959MB available
Page File: 6743MB (1173MB currently in use)
C Drive: (HDS728080PLA380 ATA Device) 36349MB out of 78531MB (46%) free
D Drive: (TSSTcorp CDDVDW SH-S223C ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5570
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x68D9)
Video Memory: 2737 MB
Driver Version: 8.821.0.0
Driver Date: 01/01/0001 00:00:00
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6043
Driver Date: 02/08/2010 11:24:56
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6043
Driver Date: 02/08/2010 11:24:56
WMI Information
Motherboard Manufacturer: FOXCONN
Motherboard Model: (empty)
Motherboard Product: H55M-S
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 07/15/10 09:20:41 Ver: 08.00.15
BIOS Version: 071510 - 20100715
BIOS Release: 20100715000000.000000+000
Registry Information for Current User
Resolution: 1440x900
3D Resolution: 1440x900 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No
Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 0.905 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.903
Entity Detail Level: 0.900
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Low quality
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance
Gamma Correction: 0.687
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: ?
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
.\sound\ogg\V_MissionMusic has 29 files
.\sound\ogg\V_Missions has 1 file
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 38 files
.\texture_library\V_MAPS\City has 1 file
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
HiJack This
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:39:04, on 07/04/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Users\Margaret\AppData\Local\Google\Chrome\Appl ication\chrome.exe
C:\Users\Margaret\AppData\Local\Google\Chrome\Appl ication\chrome.exe
C:\Users\Margaret\AppData\Local\Google\Chrome\Appl ication\chrome.exe
C:\Users\Margaret\AppData\Local\Google\Chrome\Appl ication\chrome.exe
C:\Users\Margaret\AppData\Local\Google\Chrome\Appl ication\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
O4 - HKLM\..\Run: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Margaret\AppData\Local\Google\Update\Goo gleUpdate.exe" /c
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater10.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 7560 bytes
Thanks in Advance
Prof Radburn controller,Celtic Ice Maiden,blaster,Miss Knockout scrapper,Mistress Davina controller,Stone Hart,tank Split Personality PB.Queen Lostris controller,Fridgid Mary blaster,Shocking Fire blaster Future Elfling defender, Little Weed controller,Capo Angelo MM, Commander Buzzsaw MM, Justice Tank tank all 50,s