Wireless keyboard/mouse combo issue


Aggelakis

 

Posted

I'm going crazy here and the most reliable place I can think of to go for help is the CoH boards.

Background:
I got myself a nice big screen TV so I wanted to get CoH in 46" HD . I got everything to work with my new set-up with a wireless keyboard and mouse from Logitech. But due to my newer computer starting a war with the TV I switch the TV to my older computer and the war stopped. Problem is the older computer just had windows xp reinstalled.

Issue:
My windows xp computer doesn't recognize my wireless USB mouse. Strangely the wireless keyboard works just fine of the same USB reciever.
It seems windows finds the mouse but can't install the generic windows drivers needed for the mouse. When it tries I get as far as: "Cannot Install this Hardware HID Class". When I check where I think the mouse is in the hardware manager I see that the driver isn't installed and I get (Code:28).

I think something might have gone awry with my reinstall of windows xp since several things look strange.. Like windows search doesn't work, defrag and system tools are missing and the admin tools as well.

But even with the iffy reinstall my eight year old can of wires is working like new and I really would like to not having to go through the entire reinstall again since Microsoft doesn't know customer support from diddly.

I really would like some help. I doubt anyone has a perfect fix but I think I need at least some pointers as to where to look now.

You see that thing over there behind me? That's where my wit ended.

I hate computers. :-/

//Jack


The Kickers base.

Those are my principles, and if you don't like them... well, I have others.
-Groucho Marx

 

Posted

Small update. Windows can't install drivers to any USB mice. I tried an old wireless and one new wired mouse. Neither worked. Is it possible to get the generic USB mouse drivers for XP anywhere you think?

//Jack


The Kickers base.

Those are my principles, and if you don't like them... well, I have others.
-Groucho Marx

 

Posted

You should be able to download the mouse drivers from Logitech itself. Why would you want generic drivers anyway? :/


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Posted

Since the mouse runs on the winXp drivers. Logitech doesn't provide seperate drivers to this particular mouse.

//Jack


The Kickers base.

Those are my principles, and if you don't like them... well, I have others.
-Groucho Marx

 

Posted

After two days of banging my head against the wall and browsing the most obscure tech forums on the web I finally fixed it!

I had to tell the driver install promt not to install on auto. I picked the driver myself. In the next window I could point out the fact that I was installing a mouse and hey presto the mouse works.

I have to wonder why the install "wizard" couldn't just ask me what I was installing. :-/

As usual it helps coming to the CoH forums. Just typing out my issues got me calm enough not to throw the computer out the window and just click on everything once more.

See you in my HDTV. :-D

//Jack


The Kickers base.

Those are my principles, and if you don't like them... well, I have others.
-Groucho Marx

 

Posted

Quote:
Originally Posted by Jack Power View Post
After two days of banging my head against the wall and browsing the most obscure tech forums on the web I finally fixed it!

I had to tell the driver install promt not to install on auto. I picked the driver myself. In the next window I could point out the fact that I was installing a mouse and hey presto the mouse works.

I have to wonder why the install "wizard" couldn't just ask me what I was installing. :-/

As usual it helps coming to the CoH forums. Just typing out my issues got me calm enough not to throw the computer out the window and just click on everything once more.

See you in my HDTV. :-D

//Jack
Windows "auto-install" simply goes through it's onhand driver database and is only as smart as the programmer who designed that specific system. Even with the microsoft online driver database option, there tends to be an iffy situation with devices created a significant amount of time after the OS was released. Even Windows Update has been known to install drivers that aren't optimal for your device simply because it thinks that newer is always better nomatter the tested stability.