Video card/driver help needed


Hyperstrike

 

Posted

I've been having problems with my video card and coh the last couple of days.
I have an AMD Radeon HD 6650M.. out of nowhere now, for the last week, the game gives me a red letter warning that my driver is outdated since 2010 (?)
so I go to update the drivers and the websites I use say they are updated already..so I go to play..two times..both times not even ten minutes into playing, my computer blinks off. no warning, just instantaneous shut off.
a friend suggested yesterday uninstall the video card and reinstall..this takes all day as everytime I find a link to reinstall it, its a website where they want me to buy something...finally I call the laptop manufacturer, explain everything...their answer: its obvious its the games fault! I explain, AGAIN, I had NO problems playing until this week..now he wants me to do a complete system reboot. so i have a lot of stuff to save to discs before i do this though.

Is there any help you guys you can give me?

oh, also, I downloaded a catalyst control center, but it gave me an error that it couldnt find a proper graphics adapter.... *sighs*

sorry for any typos, grammar, spelling errors, not much sleep the last week.


-Pogoman, Master of Kick-Fu
-Co-Leader and recruiting officer of the Virtue Honor Guard
- lvl 50 ma/sr scrapper
-Ace O' Diamonds lvl 50 fire/rad controller
and waaaay to many other alts to mention right now

 

Posted

The best place for this is the Technical Issues thread - it's the "ALL ACCESS" forum under the development heading (above this forum's section).

As far as I know, you don't need to worry too much about it - and the people in the other forum have dealt with this before.

This is more a "Where do you find X in game?" help forum than "My cup holder on the computer is busted!" forum.


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Posted

Quote:
Originally Posted by Pogothulu View Post
I've been having problems with my video card and coh the last couple of days.
I have an AMD Radeon HD 6650M.. out of nowhere now, for the last week, the game gives me a red letter warning that my driver is outdated since 2010 (?)
so I go to update the drivers and the websites I use say they are updated already..so I go to play..two times..both times not even ten minutes into playing, my computer blinks off. no warning, just instantaneous shut off.
a friend suggested yesterday uninstall the video card and reinstall..this takes all day as everytime I find a link to reinstall it, its a website where they want me to buy something...finally I call the laptop manufacturer, explain everything...their answer: its obvious its the games fault! I explain, AGAIN, I had NO problems playing until this week..now he wants me to do a complete system reboot. so i have a lot of stuff to save to discs before i do this though.

Is there any help you guys you can give me?

oh, also, I downloaded a catalyst control center, but it gave me an error that it couldnt find a proper graphics adapter.... *sighs*

sorry for any typos, grammar, spelling errors, not much sleep the last week.
Okay, first off:

Post the info back here.

So you've gone into Add/Remove programs and uninstalled pretty much ANYTHING that says AMD/ATI on it?

Links to current Catalyst drivers for HD Mobility 6***M series.

64-Bit Windows Vista/7:
http://www2.ati.com/drivers/mobile/c...4-bit_util.exe

32-Bit Windows Vista/7:
http://www2.ati.com/drivers/mobile/c...2-bit_util.exe

If you're on XP (which may be the issue), the ONLY place to get drivers is from the laptop manufacturer (which may be out of date).

If you can get the original drivers to reinstall, you can set up the launcher to just ignore the "out of date" warning. It's simply a detection routine to tell you your drivers are technically out of date. It doesn't mean the game isn't still playable.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
Okay, first off:

Post the info back here.

So you've gone into Add/Remove programs and uninstalled pretty much ANYTHING that says AMD/ATI on it?

Links to current Catalyst drivers for HD Mobility 6***M series.

64-Bit Windows Vista/7:
http://www2.ati.com/drivers/mobile/c...4-bit_util.exe

32-Bit Windows Vista/7:
http://www2.ati.com/drivers/mobile/c...2-bit_util.exe

If you're on XP (which may be the issue), the ONLY place to get drivers is from the laptop manufacturer (which may be out of date).

If you can get the original drivers to reinstall, you can set up the launcher to just ignore the "out of date" warning. It's simply a detection routine to tell you your drivers are technically out of date. It doesn't mean the game isn't still playable.
I'll give that a shot..im on windows 7 actually..64-bit.


-Pogoman, Master of Kick-Fu
-Co-Leader and recruiting officer of the Virtue Honor Guard
- lvl 50 ma/sr scrapper
-Ace O' Diamonds lvl 50 fire/rad controller
and waaaay to many other alts to mention right now

 

Posted

And then it wont download because : 'your computer does not contain a proper graphics adapter.'


-Pogoman, Master of Kick-Fu
-Co-Leader and recruiting officer of the Virtue Honor Guard
- lvl 50 ma/sr scrapper
-Ace O' Diamonds lvl 50 fire/rad controller
and waaaay to many other alts to mention right now

 

Posted

And I posted in the developers section too. Thanks.


-Pogoman, Master of Kick-Fu
-Co-Leader and recruiting officer of the Virtue Honor Guard
- lvl 50 ma/sr scrapper
-Ace O' Diamonds lvl 50 fire/rad controller
and waaaay to many other alts to mention right now

 

Posted

Quote:
Originally Posted by Pogothulu View Post
And I posted in the developers section too. Thanks.
I hate to say it, but I'm betting you have one of those jacked-up "vendor-customized" jobbers.

Basically what some of the ISVs do is pay to have a "special" (in the negative connotation) version of the card made with custom firmware revs, cheaper construction, different RAM amounts, etc. The official drivers won't recognize them because they're essentially "one off" lots that the ISV has taken responsibility for (meaning they sell it, you buy it, and they do jack and **** in the way of actual support (because that would cost money) after).



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.