City of Heroes: Live Forum Archive

Where to Report Message Board Errors/Bugs?

Aggelakis

By Aggelakis,
Posted on: 2012-01-17 11:50 in Player Questions

 

Posted

Is there a place to ask about / report message board bugs -- not bugs in the game itself?

Just got this when attempting to post:

Quote:
Bad Input | Problème de saisie | Problem bei der Eingabe

We're sorry - the server could not accept your request. Often this is due to too many characters such as "><|--;="' being used. Please try removing these characters or reducing your post size. If you still experience problems please contact NA Customer Support or EU Customer Support using the subject line ?Issue with official website?.

Le serveur a malheureusement rejeté votre requête. Cela peut se produire suite à l’utilisation de caractères tels que “><|--;=" ou certaines activités inhabituelles. Essayez de supprimer les caractères spéciaux ou de réduire la taille de votre message. Si le problème persiste, contactez notre Service clientèle au sujet d’un “Problème avec le site officiel”.

Leider konnte der Server Ihre Anfrage nicht bearbeiten. Häufig ist dies auf die Verwendung von Sonderzeichen wie ?><|--;=? oder anderes ungewöhnliches Verhalten zurückzuführen. Versuchen Sie bitte, diese problematischen Zeichen zu entfernen oder die Länge Ihrer Nachricht zu verringern. Sollten Sie weiterhin Probleme haben, wenden Sie sich bitte an unseren Kunden-Support.


Your support ID is: 9831673290398505228
Which I've never seen before. I was logged in, and my post was not especially long. It had ONE link -- to another thread on the COH/V message boards. I've posted multiple links in one post in the past without issue.

Even more annoyingly, when I hit the "back" button it erased everything I'd typed and gave me a blank box. Very, very annoying.

I doubt the Gameplay / Technical Issues & Bugs forum is the right place, as this has nothing to do with the game itself, only the forum software.

Any ideas?

If we are to die, let us die like men. -- Patrick Cleburne
----------------------------------------------------------

The rule is that they must be loved. --Jayne Fynes-Clinton, Death of an Abandoned Dog

 

Posted

Quote:
Originally Posted by Aggelakis View Post
To be fair, players really and help with this and that is mostly players helping players.

Support.ncsoft.com or Pm Zwillenger

Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

Tex watches the technical issues board like a hawk. He's in there frequently. He can pass things along. A PM to Zwillinger, Freitag, or Beastyle works also.

The support site/knowledge base would be pretty useless.

Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Aggelakis View Post
Tex watches the technical issues board like a hawk. He's in there frequently. He can pass things along. A PM to Zwillinger, Freitag, or Beastyle works also.

The support site/knowledge base would be pretty useless.
Tex does watch over it, that is true.

And I mentioned the support site for the ask a question section.

Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

Quote:
Originally Posted by Rajani Isa View Post
And I mentioned the support site for the ask a question section.
The GMs would be equally as useless as the players. They have nothing to do with the forums. They would direct the OP to the forums. lol

Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Aggelakis View Post
The GMs would be equally as useless as the players. They have nothing to do with the forums. They would direct the OP to the forums. lol
They do pass that stuff on to the web team.

Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

The cynic in me says just report to > dev null when it comes to forum issues.

I don't suffer from altitis, I enjoy every minute of it.

Thank you Devs & Community people for a great game.

So sad to be ending ):

 

Posted

Quote:
Originally Posted by tanstaafl View Post
The cynic in me says just report to > dev null when it comes to forum issues.
This is likely to be exactly as productive as reporting it to the devs, and much less frustrating over the long term.