Loyalty program question..


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Posted

So my account lapsed for a few hours from VIP status to Premium status, I'm now back to VIP status... am I now removed from the Loyalty program because of that slip up?


 

Posted

If I recall, during the last loyalty program, you were "probably" okay if you renewed your account the same day. So I would assume it's the same this time.


 

Posted

But to be extra sure, I would contact support or one of the Community folks.


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Posted

Quote:
Originally Posted by Montaugh View Post
So my account lapsed for a few hours from VIP status to Premium status, I'm now back to VIP status... am I now removed from the Loyalty program because of that slip up?
During the last such loyalty program (for the Vanguard stuff), you would have been fine. Official word was that as long as the account was active for any part of a day, it counted as not lapsed.

I haven't seen any word on the current program. Hopefully it will work the same way.


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