Is it a graphic or a sound problem?
By
Hyperstrike,
Posted on: 2011-12-09 08:20 in ALL ACCESS Gameplay Technical Issues Bugs
Quote:
Give us a dump of your CoH Helper and HijackThis logs.|
Originally Posted by Nitra
I am running a gtx 560 ti and from time to time I will get this crash which the game freezes and there is a sort of sound loop affect which causes me to have to reboot the machine to get rid of it... I contacted CS and they had me do a game advisor and the answer they came up with was, upgrade to a beta driver which didn't work even rolling the drivers back didn't work. I don't think it's a sound issue because I am running a seprate sound card I have 16 gigs of ram and 1 gig on the card the os is win 7 pro 64 bit. Some people say it's a client issue at this point I have no idea... is anyone else dealing with this?
|
Likely your sound driver is crashing and taking the game down with it.
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Quote:
Great point Hyper, most people think it's a graphic issue and I wasn't sure that's why I posted this... Thing is I have 2 machines same built and it's happening on both and I didn't even think of upgrading the sound drivers! The sound card I am using on both is the Xonar Dx, should I take them out and just use the onboard sound?|
Originally Posted by Hyperstrike
Give us a dump of your CoH Helper and HijackThis logs.
Likely your sound driver is crashing and taking the game down with it. |
I can redo the coh helper and hijack and send it to you via email if that's cool?
Thank you very much for your help on this
It's better to save the Mystery, than surrender to the secret...
Quote:
1: Just post the CoH Helper and HJT logs here.|
Originally Posted by Nitra
Great point Hyper, most people think it's a graphic issue and I wasn't sure that's why I posted this... Thing is I have 2 machines same built and it's happening on both and I didn't even think of upgrading the sound drivers! The sound card I am using on both is the Xonar Dx, should I take them out and just use the onboard sound?
I can redo the coh helper and hijack and send it to you via email if that's cool? Thank you very much for your help on this |
2: Check to see if you're on the latest drivers. If not, update.
3: Check to make sure you have the on-board sound device disabled in the BIOS. This way Windows doesn't get corn-fused about which device it's supposed to be using.
4: If it continues, try removing the sound card from one of the machines and use the on-board.
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Quote:
kk
|
Originally Posted by Hyperstrike
1: Just post the CoH Helper and HJT logs here.
2: Check to see if you're on the latest drivers. If not, update. 3: Check to make sure you have the on-board sound device disabled in the BIOS. This way Windows doesn't get corn-fused about which device it's supposed to be using. 4: If it continues, try removing the sound card from one of the machines and use the on-board. |
It's better to save the Mystery, than surrender to the secret...
Update:
Hyper, you were spot on... it was the sound card...
First I disabled the on board sound through the bios and I was still crashing, then I updated
the drivers for the sound card still was crashing. I disabled the sound card and went with on board sound and have no had a crash since... so thanks for pointing that out, it's been great being able to play with out crashing...
It's better to save the Mystery, than surrender to the secret...
I am running a gtx 560 ti and from time to time I will get this crash which the game freezes and there is a sort of sound loop affect which causes me to have to reboot the machine to get rid of it... I contacted CS and they had me do a game advisor and the answer they came up with was, upgrade to a beta driver which didn't work even rolling the drivers back didn't work. I don't think it's a sound issue because I am running a seprate sound card I have 16 gigs of ram and 1 gig on the card the os is win 7 pro 64 bit. Some people say it's a client issue at this point I have no idea... is anyone else dealing with this?
It's better to save the Mystery, than surrender to the secret...