Can run the launcher, help!
By
Gaia,
Posted on: 2011-11-29 16:37 in ALL ACCESS Gameplay Technical Issues Bugs
Those are hard to read (on my screen atleast, even when zooming), but it does kinda sound like something's blocking at the firewall level. Do you have any issues with any other online games? I Think I saw DCU on there, but I'm not sure how their web connections would differ. I would try it once with the firewall disabled (briefly) and with anything else that could try to connect online closed down during the test. If it works, then you know that there's something up in the settings. You may wanna consider a more meaty firewall as well.
Nope, I have zero issues with any other games, just this one. Is the windows firewall bad? I've never really had any issues with security
Turn off the firewall temporarily and see if you can connect. If you can, then you don't have all of the right files allowed in the firewall. If you can't, it's something else blocking it.
If it's the firewall, make sure that NCLauncher.exe is allowed as well as NCAccess. You may also want to allow CityofHeroes.exe
If it's something else, follow the instructions in Hyperstrike's stickied [Guide] Asking for technical help on the forums thread and post the output of CoH Helper and HiJackThis here.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Are you on a home network or a college network? Sometimes colleges will block sites.
Don't count your weasels before they pop dink!
Quote:
It's not Bad per say, but it's minimal for your system's safety in the view of most people I converse with.
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Originally Posted by Good_Grief
Nope, I have zero issues with any other games, just this one. Is the windows firewall bad? I've never really had any issues with security
|
Quote:
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Originally Posted by Texas Justice
If it's the firewall, make sure that NCLauncher.exe is allowed as well as NCAccess. You may also want to allow CityofHeroes.exe
. |
How do I allow CityofHeroes.exe? It doesn't show up under the list of exceptions, and I can't seem to find it on my computer anywhere.
Quote:
This is my home computer.
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Originally Posted by Mandu
Are you on a home network or a college network? Sometimes colleges will block sites.
|
Before you bother trying to search out and add other programs just turn off your firewall and see if you can connect. If you can then it's a firewall problem. If you can't then it's not the firewall and we have to look for some other explanation.
Don't count your weasels before they pop dink!
Ok, tried w/o the firewall. Still won't connect
Anything in your AV logs?
Some AV packages will act as a software firewall, others include one in the suite.
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
Follow the instructions in Hyperstrike's stickied [Guide] Asking for technical help on the forums thread and post the output of CoH Helper and HiJackThis here.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
OK, here's my COH helper file:
--System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at December 2, 2011 15:30 (-07:00)
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
System Manufacturer: americanfuture
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 CPU 6700 @ 2.66GHz (2 CPUs)
Memory: 2046MB
.Net Memory Report: 1228MB out of 2046MB available
Page File: 3030MB (907MB currently in use)
C Drive: (ST3320620AS) 105822MB out of 305234MB (34%) free
E Drive: (_NEC DVD_RW ND-3550A) zero-size drive
F Drive: (_NEC DVD_RW ND-3550A) zero-size drive
G Drive: (GPI O5E34PAVO SCSI CdRom Device) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: NVIDIA GeForce 9400 GT
Manufacturer / Chip: NVIDIA / GeForce 9400 GT
Video Memory: 1024.0 MB
Driver Version: 6.14.0012.7533
Driver Date: 5/24/2011 11:09:20 PM
Driver Language: English
Sound Device Description: SB X-Fi Audio [DF00]
Driver File: ctaud2k.sys
Driver Version: 5.12.0001.1186
Driver Date: 5/23/2006 8:41:04 PM
WMI Information
Motherboard Manufacturer: http://www.abit.com.tw/
Motherboard Model: (empty)
Motherboard Product: AW9D-MAX (Intel i975-ICH7)
Motherboard Version: 1.0
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: IntelR - 42302e31
BIOS Release: 20060824000000.000000+000
And here's my hijackthis file:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:34:09 PM, on 12/2/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R3 - URLSearchHook: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTor.dll (file missing)
R3 - URLSearchHook: (no name) - {ba14329e-9550-4989-b3f2-9732e92d17cc} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTor.dll (file missing)
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O3 - Toolbar: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTor.dll (file missing)
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: (no name) - {ba14329e-9550-4989-b3f2-9732e92d17cc} - (no file)
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8 574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/...nAxControl.CAB
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {3947344C-8116-48FB-9F8A-080EA7D1ABAD} (CacheCleanerControl Class) - https://secure.azgfd.gov/postauthACC...cheCleaner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
--
End of file - 7514 bytes
See if you can disable AVG Watchdog service.
It has a history of blocking games erroneously.
Try CoH again after that. If that fixes it, you either need to tweak the settings in WatchDog or leave it off.
Note how in your HJT log, you have SOE, FreeRealms, etc listed as trusted zones?
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Quote:
Is this the same thing:|
Originally Posted by Good_Grief
I've attempted to return to the game after a break of several months, and am trying to use the new launcher. I downloaded it fine, but when I click on the shortcut to run it, I get this:
http://www.flickr.com/photos/7113150...in/photostream No matter how many times I click it, same result. |
http://boards.cityofheroes.com/showthread.php?t=264737
Teams are the number one killer of soloists.
Quote:
Can't find anything on altering Watchdog, not even when I open AVG. Nor can I find a way to disable it. Tried killing it from taskmanager, but it won't let me. might have to uninstall it and try that.
|
Originally Posted by Hyperstrike
See if you can disable AVG Watchdog service.
It has a history of blocking games erroneously. Try CoH again after that. If that fixes it, you either need to tweak the settings in WatchDog or leave it off. Note how in your HJT log, you have SOE, FreeRealms, etc listed as trusted zones? |
Quote:
Not sure, the poster said he is able to get into the game, i can't even DL it. I don't get the second window that post shows.I'm not sure if i'm using a proxy or what that even means. :P
|
Originally Posted by SerialBeggar
Is this the same thing:
http://boards.cityofheroes.com/showthread.php?t=264737 |
Quote:
Basically a proxy is a piece of software or hardware that handles all requests for a service (like web) for you. Your computer submits all requests for that service to the proxy, and the proxy handles the grubby details.|
Originally Posted by Good_Grief
Not sure, the poster said he is able to get into the game, i can't even DL it. I don't get the second window that post shows.I'm not sure if i'm using a proxy or what that even means. :P
|
Now, some people use proxies to get around things (like filters and other forms of censorship). Malware uses proxies to redirect your traffic. If you have something like a YouTube video downloader installed on your browser, you may have been proxied without your knowledge.
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Ok, after a little search on the net, i found out how to look at my LAN settings. the proxy button was not checked, so is it safe to assume i'm not using one?
Also, deactivated AVG, that didn't help
I've attempted to return to the game after a break of several months, and am trying to use the new launcher. I downloaded it fine, but when I click on the shortcut to run it, I get this:
http://www.flickr.com/photos/7113150...in/photostream
No matter how many times I click it, same result.
then I press skip and attempt to install City of Heroes, and get this:
http://www.flickr.com/photos/7113150...in/photostream
I believemy firewall is set correctly to allow the launcher access, as seen here:
http://www.flickr.com/photos/7113150...in/photostream
Is this a known issue, or am I missing something?