Paragon Store problem(s)


Aggelakis

 

Posted

I am currently having some issues with the paragon store. They are listed below. Is there someone specific I should be sending these to?

The PROBLEMS:

  1. Can't buy Time Manipulation as a VIP. This prevents a vip from buying time manipulation in the case of wanting to go premium and still have access to the power set. This is also a problem with controller/mastermind/epic arch-types.
  2. While Powersets are locked out NONE of the stuff I've already bought IS! So I can re-buy something I've already bought.
  3. Things I bought before Freedom came into being also are buyable again like the magic pack which I own from buying the Magic Super Booster, including the powers, auras, costumes emotes etc...
  4. My Time card usage did not automatically add the paragon reward tokens nor the paragon points that I should have gotten right away like you do when you pay for x months up front with a credit card.

Suggested Fixes:
  1. Allow purchase. State that the buyer has access to these automatically as a vip (it does say vip content to let you know you get these for free as a vip but could be said again before purchase to quell any complaints.
  2. Disable purchase of stuff you've already bought thats not a consumable. e.g. barbarian costume bundle etc...
  3. Check account badges and then do step 2 above.
  4. Fix this so that you get your points up front like other payment methods do.


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Posted

Quote:
Originally Posted by Djeannie View Post
The PROBLEMS:
My Time card usage did not automatically add the paragon reward tokens nor the paragon points that I should have gotten right away like you do when you pay for x months up front with a credit card.

Suggested Fixes:
Fix this so that you get your points up front like other payment methods do.
This is not a problem. No payment plan awards all tokens or points up front. Both are awarded monthly. (You should get your next allotment of points a month after the last time you got points, at the beginning of your next month, barring any lapse in VIP time. You should get your reward token a month after the last time you got a token, at the end of your current month, barring any lapse in VIP time.)

"All up front" was planned for reward tokens (not for paragon points - they were ALWAYS going to award monthly), then scrapped because they couldn't get it working.


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Posted

Quote:
Originally Posted by Aggelakis View Post
This is not a problem. No payment plan awards all tokens or points up front. Both are awarded monthly. (You should get your next allotment of points a month after the last time you got points, at the beginning of your next month, barring any lapse in VIP time. You should get your reward token a month after the last time you got a token, at the end of your current month, barring any lapse in VIP time.)

"All up front" was planned for reward tokens (not for paragon points - they were ALWAYS going to award monthly), then scrapped because they couldn't get it working.
Ok that's odd then because my friend who used a time card got his points and token as soon as he put the card into the ncsoft website. well, not instantly but as soon as the site and coh synced of course, heh.


Djeannie's Costume Creator Overhaul Wishlist
Carnie Base

"Once the avalanche has started, it is too late for the pebbles to vote" -Kosh