NCsoft Launcher won't run


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Posted

I've had a couple crashes in since I21.5 went live, both seemed graphics related. After the most recent crash I found that the NCSoft Launcher won't run for me. I double click it and get a "NCSoft Launcher has stopped" message box from windows. Asking for details reveals this:

Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: nclauncher.exe
Problem Signature 02: 1.0.1.1
Problem Signature 03: 4e67ce71
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4d8cdd0e
Problem Signature 07: 358c
Problem Signature 08: 24
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033



Which means nothing to me. Any advice? Any help? My graphics drivers appear to be updated, but perhaps I'm mistaken.


 

Posted

Having the same exact problem. I've tried everything but I cannot get the launch to start correctly, it always crashes.


 

Posted

Hi,

well seemingly the Laucher has a problem.

Question which OS u use and are u Admin on that Machine or running the Launcher "as Admin" the least.

U may try also to reinstall the launcher to see if it fixes it.

But btw. 21.5 is not "Live" its only got released on VIP-Beta Server..

And if u tried the Beta and it Crushed ur Launcher/Installation it would be a good idea to post it in the beta Tech/Issues.

Greetings


 

Posted

Over the course of a couple of days the tech support folks at NCsoft talked me through it. It ended up involving turning off UAC, uninstalling microsoft's .net stuff, updating all the windows 7 stuff, reinstalling the launcher, and then I was fine.

Now I'm having some graphical bugs where the game occasionally crashes. Using an Nvidia 465 card. But I can mostly play so I guess I'm content for now. Smells to me like some software needs patching.

21.5 isn't live? I'd had the impression that 21.5 was when Street Justice would emerge. I wonder what 21.5 entails...Off I go to find out.