Needs help ASAP Freezing at the loading screen of Atlas Park
By
Hyperstrike,
Posted on: 2011-10-15 18:17 in ALL ACCESS Gameplay Technical Issues Bugs
You may just need to verify the files. I'm not at my Windows computer currently, so I can't check for certain, but I believe you just right-click the game name in the launcher and click "Verify" or "Repair". Hopefully someone else can correct me if that's not where it's located.
Quote:
Also, if you're able to, can go head to this thread (just click on the image)?|
Originally Posted by Squallff8
hi im new to CoH and im having trouble getting into Atlas Park. I just started and im a bit frustrated because i want to play so badly. it keeps freezes in the middle of loading Atlas park. I waited a long time until all for stages was done downloading so i can play the whole game but still no changes. i tried everything i don't hat to do. if anyone can help plzzzzzzzz do so. thank u
P.S: im not a really good with computer language |
Follow the instructions and paste the results back in this (your own) thread?
This will give us more information that we can use to help troubleshoot your issue. There's even a video walk-through if you need it.
Oh. And welcome to the game (even if you're having a heck of a time getting INTO it right now).
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
srry for the late reply but thanx i will try doing wat chu asking me
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at October 16, 2011 00:12 (-04:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
System Manufacturer: Dell Inc.
System Model: Inspiron 2200
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
Central Processor: Intel(R) Pentium(R) M processor 1.60GHz
Memory: 504MB
.Net Memory Report: 189MB out of 503MB available
Page File: 4145MB (423MB currently in use)
C Drive: (TOSHIBA MK6025GAS) 40780MB out of 57223MB (71%) free
D Drive: (TSSTcorp CDRW/DVD TSL462C) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.2180 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Plug and Play Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Manufacturer / Chip: Intel Corporation / Intel(R) 915GM/GMS,910GML Express Chipset
Video Memory: 96.0 MB
Driver Version: 6.14.0010.4609
Driver Date: 6/6/2006 9:25:12 PM
Driver Language: English
Sound Device Description: SigmaTel C-Major Audio
Driver File: STAC97.sys
Driver Version: 5.10.4255.0000
Driver Date: 3/10/2005 8:56:06 PM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0U6962
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A04
BIOS Version: DELL - 27d50413
BIOS Release: 20050419000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 5000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Unknown (0)
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)
World Texture Level: Unknown (3)
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.510
Entity Detail Level: 0.510
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2110.201110070353.1.0
Installation Directory: C:\Program Files\NCsoft\City of Heroes
Mod files in the Data directory
No modifications found
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at October 16, 2011 00:12 (-04:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
System Manufacturer: Dell Inc.
System Model: Inspiron 2200
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
Central Processor: Intel(R) Pentium(R) M processor 1.60GHz
Memory: 504MB
.Net Memory Report: 189MB out of 503MB available
Page File: 4145MB (423MB currently in use)
C Drive: (TOSHIBA MK6025GAS) 40780MB out of 57223MB (71%) free
D Drive: (TSSTcorp CDRW/DVD TSL462C) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.2180 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Plug and Play Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Manufacturer / Chip: Intel Corporation / Intel(R) 915GM/GMS,910GML Express Chipset
Video Memory: 96.0 MB
Driver Version: 6.14.0010.4609
Driver Date: 6/6/2006 9:25:12 PM
Driver Language: English
Sound Device Description: SigmaTel C-Major Audio
Driver File: STAC97.sys
Driver Version: 5.10.4255.0000
Driver Date: 3/10/2005 8:56:06 PM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0U6962
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A04
BIOS Version: DELL - 27d50413
BIOS Release: 20050419000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 5000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Unknown (0)
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)
World Texture Level: Unknown (3)
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.510
Entity Detail Level: 0.510
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2110.201110070353.1.0
Installation Directory: C:\Program Files\NCsoft\City of Heroes
Mod files in the Data directory
No modifications found
did i do it right my friend
Okay, first:
You're on an old Intel integrated graphics accelerator.
Even back in the day these were NOT recommended graphics for the game. That they worked at all is lucky happenstance.
You're also on the latest driver version put out by Dell.
Intel has a slightly (only slightly) newer one that may work for you. No guarantees.
Second:
You're on a laptop with 512MB of RAM (100 of which is being eaten by the graphics accelerator).
You may want to try chucking more memory in. Currently your system has one 256MB module that is swappable. And it also has one 256MB module that is NOT swappable. And you can max out at 1.25GB of memory.
Follow this link if you want to try adding more memory. Your system, in general, should be happier with you. Cost: $35 shipped.
Also, you've not updated your Windows (you're still on SP2). You want to apply all available Windows updates if you can. You want all the stuff under:
- High Priority
- Optional
Note: You're GOING to need to make multiple passes at Windows Updates before you're completely up to date.
Also, afterward, you'll want to clean out the Windows directory of the Updates Uninstall Archives afterward.
- Open the file browser
- Go to C:\Windows
- Click on Tools --> Folder Options
- Click on the View tab
- Check "Show hidden files and folder"
- Uncheck "Hide protected operating system files (Recommended)"
- Click OK.
You can delete all the $NTUninstall******** folders.
Don't delete $hf_mig$.
This can free up exceptional amounts of space.
Also, I'd recommend letting the machine defrag overnight after doing the updates and getting rid of the uninstall files.
Your audio drivers are also old as hell, but they're the latest from Dell. And, likely, you won't be able to find newer.
Now, when we get down to the bottom of it. There are a few things here (as I've listed) that may allow you to play the game. But, you're trying to get it to work on a platform that's not supported by the manufacturer anymore. As such, the platform meets BARE minimum requirements for ability to run the game, and the drivers are 4-6 years out of date, which can cause massive compatibility problems.
There exists the possibility that you simply are NOT going to be able to play the game on your current system.
Sorry if this is a let-down. But I figure you'd rather have someone tell you this up-front than going ahead and making you jump through a bunch of hoops and then telling you "guess you're boned".
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Smdh so its no hope for me to play this game on this laptop
Quote:
You can try going in with safe mode. But there's no guarantees. If you can get in with safe mode, try bumping the settings up a little at a time. This may help you get settings that work for you. Warning, safe mode is BUTT UGLY.|
Originally Posted by Squallff8
Smdh so its no hope for me to play this game on this laptop
|
- Open up the NCSoft Launcher
- Right-click on the City of Heroes launch button and select Properties.
- On the screen that comes up, check the "Safe Mode" box and click OK.
- Launch the game.
The next time you launch the NCSoft launcher, take the same first two steps, then UNCHECK Safe Mode. Otherwise you would have to fix your resolution and everything every time.
If you can actually get it to run without bombing out, I'd recommend putting an extra gig of memory in the thing (as per earlier advice). It really will make a huge difference in playability.
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
hi im new to CoH and im having trouble getting into Atlas Park. I just started and im a bit frustrated because i want to play so badly. it keeps freezes in the middle of loading Atlas park. I waited a long time until all for stages was done downloading so i can play the whole game but still no changes. i tried everything i don't hat to do. if anyone can help plzzzzzzzz do so. thank u
P.S: im not a really good with computer language