CoH stopped after opened a new message


Hyperstrike

 

Posted

When I click on a command of Menu or when I try to talk with an npc (Ghost Widow, after the first mission) the game freeze.

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at ottobre 8, 2011 15.35 (+02:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
System Manufacturer: System manufacturer
System Model: P5K-E
BIOS: BIOS Date: 12/10/07 17:27:58 Ver: 08.00.12
Central Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs)
Memory: 2048MB
.Net Memory Report: 1090MB out of 2047MB available
Page File: 3089MB (849MB currently in use)
C Drive: (WDC WD50 00AAKB-0 SCSI Disk Device) 117281MB out of 150123MB (78%) free
E Drive: (WD Ext HDD 1021 USB Device) 1768623MB out of 1907725MB (92%) free
F Drive: (WDC WD50 00AAKB-0 SCSI Disk Device) 126131MB out of 150821MB (83%) free
G Drive: (WDC WD50 00AAKB-0 SCSI Disk Device) 107923MB out of 175993MB (61%) free
D Drive: (HL-DT-ST DVDRAM GH20NS10) zero-size drive
H Drive: (NERO IMAGEDRIVE2 SCSI CdRom Device) zero-size drive
I Drive: (ELBY CLONEDRIVE SCSI CdRom Device) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Monitor Plug and Play
Monitor's Max Resolution: 1600,1200
Video Device Name: NVIDIA GeForce 9600 GT
Manufacturer / Chip: NVIDIA / GeForce 9600 GT
Video Memory: 512.0 MB
Driver Version: 6.14.0012.8026
Driver Date: 08/03/2011 13.49.00
Driver Language: English

Sound Device Description: SoundMAX HD Audio
Driver File: ADIHdAud.sys
Driver Version: 5.10.0001.6520
Driver Date: 07/10/2008 18.22.10


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5K-E
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 12/10/07 17:27:58 Ver: 08.00.12
BIOS Version: A_M_I_ - 12000710
BIOS Release: 20071210000000.000000+000


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16.02.15, on 08/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\ArcSoft\Connection Service\Bin\ACService.exe
C:\Programmi\DLink\Software Bluetooth\bin\btwdins.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\NVIDIA Corporation\System Update\UpdateCenterService.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\vsnpstd2.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Programmi\Analog Devices\Core\smax4pnp.exe
C:\Programmi\PassLocker\PassLocker.exe
C:\Programmi\COMODO\COMODO Internet Security\cfp.exe
C:\Programmi\HP Laser Gaming Mouse with VoodooDNA\hid.exe
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\WINDOWS\Twain_32\Samsung\SCX3200\Scan2pc.exe
C:\Programmi\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Programmi\File comuni\Nokia\MPlatform\NokiaMServer.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Programmi\Yuna Software\Messenger Plus!\PlusService.exe
C:\Programmi\Analog Devices\SoundMAX\SMax4.exe
C:\Programmi\DivX\DivX Update\DivXUpdate.exe
C:\Programmi\Microsoft ActiveSync\Wcescomm.exe
C:\Programmi\Oregon Scientific\Weather OS\Weather OS.exe
C:\Programmi\SuperF4\SuperF4.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Programmi\ASUS WiFi-AP Solo\RtWLan.exe
C:\Programmi\HP Laser Gaming Mouse with VoodooDNA\Tray.exe
C:\Programmi\MemInfo\meminfo.exe
C:\Programmi\zabkat\xplorer2_lite\xplorer2_lite.ex e
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Programmi\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Utente\Desktop\CohHelper.exe
C:\Programmi\Notepad++\notepad++.exe
C:\Programmi\Mozilla Thunderbird\thunderbird.exe
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Programmi\TechSmith\Snagit 9\SnagitBHO.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Programmi\Winamp Toolbar\winamptb.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre6\bin\ssv.dll
O2 - BHO: CDelHotkeys Object - {78875F5C-A685-4405-8DC5-D48DC65452B0} - C:\Programmi\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Programmi\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugi n.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Programmi\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Programmi\TechSmith\Snagit 9\SnagitIEAddin.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Programmi\Winamp Toolbar\winamptb.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Programmi\Alwil Software\Avast5\aswWebRepIE.dll
O3 - Toolbar: Delicious Toolbar - {61D1C847-DF80-423A-8C6D-DC03B97E6EBE} - C:\Programmi\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\xRaidSetup.exe boot
O4 - HKLM\..\Run: [OpwareSE2] "C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe "
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PassLocker] C:\Programmi\PassLocker\PassLocker.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Programmi\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [HP VoodooDNA Mouse] "C:\Programmi\HP Laser Gaming Mouse with VoodooDNA\hid.exe"
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe /autorun
O4 - HKLM\..\Run: [3200 Scan2PC] "C:\WINDOWS\Twain_32\Samsung\SCX3200\Scan2pc.e xe"
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Programmi\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [NokiaMServer] C:\Programmi\File comuni\Nokia\MPlatform\NokiaMServer /watchfiles startup
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [nwiz] C:\Programmi\NVIDIA Corporation\nView\nwiz.exe /installquiet
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Programmi\File comuni\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [PlusService] C:\Programmi\Yuna Software\Messenger Plus!\PlusService.exe
O4 - HKLM\..\Run: [SoundMax] "C:\Programmi\Analog Devices\SoundMAX\SMax4.exe" /tray
O4 - HKLM\..\Run: [DivXUpdate] "C:\Programmi\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Programmi\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Programmi\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
O4 - HKCU\..\Run: [Oregon] C:\Programmi\Oregon Scientific\Weather OS\Weather OS.exe --force_start_minimized
O4 - HKCU\..\Run: [SuperF4] "C:\Programmi\SuperF4\SuperF4.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1606980848-583907252-839522115-1005\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'kodak')
O4 - HKUS\S-1-5-21-1606980848-583907252-839522115-1006\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'UpdatusUser')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-18 Startup: MemInfo.lnk = C:\Programmi\MemInfo\meminfo.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: MemInfo.lnk = C:\Programmi\MemInfo\meminfo.exe (User 'Default user')
O4 - Startup: MemInfo.lnk = C:\Programmi\MemInfo\meminfo.exe
O4 - Global Startup: ASUS WiFi-AP Solo.lnk = ?
O8 - Extra context menu item: Aggiungi all'elenco di stampa Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Anteprima Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Invia a &Bluetooth - C:\Programmi\DLink\Software Bluetooth\btsendto_ie_ctx.htm
O8 - Extra context menu item: Stampa ad alta velocità Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Stampa Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Delicious - {2C887991-08F0-11DC-A9B2-0012F0B227DD} - C:\Programmi\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O9 - Extra button: Bookmarks - {2C887992-08F0-11DC-A9B2-0012F0B227DD} - C:\Programmi\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O9 - Extra button: Tag - {2C887993-08F0-11DC-A9B2-0012F0B227DD} - C:\Programmi\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra 'Tools' menuitem: Crea preferiti portatile... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\DLink\Software Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\DLink\Software Bluetooth\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus.com/common/asusTek_sys_ctrl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1211032226750
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Programmi\File comuni\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Programmi\DLink\Software Bluetooth\bin\btwdins.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Programmi\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Digital Display Service (KodakDigitalDisplayService) - Orb Networks, Inc. - C:\Programmi\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Programmi\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Programmi\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: ServiceLayer - Nokia - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - C:\Programmi\NVIDIA Corporation\System Update\UpdateCenterService.exe

--
End of file - 12911 bytes


 

Posted

Try shutting down nTune.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
Try shutting down nTune.
no changes, in Safe Mode too


 

Posted

You may need to uninstall nTune. If it is doing similar things to what the Riva Tuner and EVGA Precision tool did, just turning it off or disabling it didn't resolve the issues.

Also, something is blocking CoH Helper and preventing it from accessing the registry settings and showing them in the log. It could be COMODO or Avast blocking it.

Finally, you have an inordinately large number of programs running. With your limited memory, that can't be good for gaming.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Thanks for the tips.
I haven't solved yet. I've disabled/uninstalled several start-up services that are useless, and I've tried with nTune uninstalled and all the Nvidia services disabled: the problem in game persists. It occurs also when I try to change the grafical resolution.
Obviously this is a problem of my video system: I've tried the game on my notebook, with a Nvidia GeForce 330M GT and Windows Seven, without problem.
I dont know what to do now, because with this system I play with several MMORPG regularly.

The "unable to read your CoH registry information" of CoH Helper is strange. I've tried without Avast and Comodo with no changes, and I've the same problem on the notebook.
Where should this information be in the system? In the Windows registry or in a configuration file of a CoH directory? This problem is linked with the User Agreement question that every time I log in the game ask me?