Paragon Market Popup - Blank White Box

I am running Windows 7 (64 bit) OS with a nVidia 8800 Ultra graphics card. The only place I can access the Paragon Market is when I enter the character selection on any server. After I load a character, all I get when I click on any Paragon Market link is a blank white square. If I exit back to character selection I still get the white box until I exit CoH and restart the launcher. This also mean I have to skip the end of the tutorial where you buy the badge. Short of buying a new graphics card anyone have any suggests for fixing this situation?

10/5 Edit. My drivers are current. Here is the code capture requested. I hope this helps. I also confirmed that I don't have a pop up blocker activated.

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at October 5, 2011 22:51 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: ASUSTeK Computer INC.
System Model: P5N-T DELUXE
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz (2 CPUs), ~3.4GHz
Memory: 8192MB
.Net Memory Report: 6355MB out of 8190MB available
Page File: 11890MB (4488MB currently in use)
C Drive: (Kingston SSDNow V Se SCSI Disk Device) 19761MB out of 122101MB (16%) free
D Drive: (WDC WD25 00AAKS-00VSA SCSI Disk Device) 150672MB out of 238472MB (63%) free
E Drive: (WDC WD25 00AAKS-00VSA SCSI Disk Device) 81241MB out of 238472MB (34%) free
F Drive: (ATAPI DVD A DH20A4H ATA Device) zero-size drive
G Drive: (HL-DT-ST BDDVDRW GGC-H20L SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 Ultra
Manufacturer / Chip: NVIDIA / GeForce 8800 Ultra
Video Memory: 4059 MB
Driver Version: 8.17.12.7533
Driver Date: 5/21/2011 6:01:00 AM
Driver Language: English

Sound Device Description: Speakers (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1283
Driver Date: 2/25/2008 12:46:02 PM

Sound Device Description: SPDIF Out (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1283
Driver Date: 2/25/2008 12:46:02 PM

Sound Device Description: Speakers (2- Logitech USB Headset)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 6:43:52 AM

Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 6:44:23 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5N-T DELUXE
Motherboard Version: 1.XX
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20080312000000.000000+000


Registry Information for Current User
Resolution: 1920x1018
3D Resolution: 1920x1024 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: 25, 25
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: High
Maximum Particles: 39846
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: 8x
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Shadow Mode: Unknown (5)
Shadow Map Shader: High quality
Environmental Reflections: Ultra quality
Advanced Occlusion Settings: Yes
Ambient Occlusion: Ultra
Occlusion Strength: Strong with color bleeding
Blur: Trilateral
Ambient Resolution: Quality


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: No

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 0.599
Music Sound Volume: 0.500

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 1095059 bytes/second
Current Game Version: 1950.201102230015.1
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 128 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\V_MAPS\City has 1 file
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files

Could you post a CoH Helper log? That log should help us figure out what's going on with your system and where any problem might lay. My first guess is that the drivers for your video card are out of date, resulting in that issue.


(you can also buy the 'Knowledgeable' badge at any time, and you only have to/can buy it once)

We've been saving Paragon City for eight and a half years. It's time to do it one more time.

Could also conceivably be interaction with any security software you have installed that blocks popups.