My second account, which lapsed to Premium, has between 4-5 years of vet status. Going Rogue was applied to the account when it released, and the account was also active during Issue 12. I should have between 8 and 11 global unlocks to use on my characters.
What I have instead is 5 global unlock tokens and 5 unlocked, empty slots on Virtue. Apparently the empty slots I had in reserve got unlocks applied to them automatically when the system transitioned over to the CoH:Freedom model.
Needless to say, I'm a bit miffed. We were told we'd be able to choose where to apply unlock tokens, and I was looking forward to unlocking some of my old characters. I have no use for the empty slots right now, as I'm not planning to roll up a new toon.
Unfortunately, support is telling me they can't help; they're saying that I unlocked the slots manually, so tough noogies. Which is false: I haven't even used the unlock tokens that the game is showing I *do* have - because I didn't want to fiddle with things and make them even harder to fix. I have to wonder if they're looking at when I opened the slots originally - like 2 years ago - and completely ignoring the whole lock/unlock thing.
Has anyone else had this happen? Is this, in fact, working as intended? Because if it is, it irks me that, had I made throwaway placeholder toons in all my empty slots, they would now *all* be locked correctly and I would have been able to apply my unlocks as I wanted.
On the upside, my roommate made homemade pizza tonight, so at least there's that. Yum.
My second account, which lapsed to Premium, has between 4-5 years of vet status. Going Rogue was applied to the account when it released, and the account was also active during Issue 12. I should have between 8 and 11 global unlocks to use on my characters.
What I have instead is 5 global unlock tokens and 5 unlocked, empty slots on Virtue. Apparently the empty slots I had in reserve got unlocks applied to them automatically when the system transitioned over to the CoH:Freedom model.
Needless to say, I'm a bit miffed. We were told we'd be able to choose where to apply unlock tokens, and I was looking forward to unlocking some of my old characters. I have no use for the empty slots right now, as I'm not planning to roll up a new toon.
Unfortunately, support is telling me they can't help; they're saying that I unlocked the slots manually, so tough noogies. Which is false: I haven't even used the unlock tokens that the game is showing I *do* have - because I didn't want to fiddle with things and make them even harder to fix. I have to wonder if they're looking at when I opened the slots originally - like 2 years ago - and completely ignoring the whole lock/unlock thing.
Has anyone else had this happen? Is this, in fact, working as intended? Because if it is, it irks me that, had I made throwaway placeholder toons in all my empty slots, they would now *all* be locked correctly and I would have been able to apply my unlocks as I wanted.
On the upside, my roommate made homemade pizza tonight, so at least there's that. Yum.