why are the servers down?
I suppose I find that odd too. By rights, your 'official' page should be given updates first, then subsiduary pages/sites. It takes hardly any time at all to make a post.. and would expect to only have to come here first for my news. IMHO, anyway.
Quote:
I don't know about you, but personally I'd prefer something like:
ERROR No patches were found from version 2060.201108050059.1.0 to version 0.0.0.0. Please select "Repair" to bring City of Heroes up to date. |
Quote:
Servers down for Maintenance. Select "Exit" and try again later. |
Quote:
Actually, I'd prefer:
I don't know about you, but personally I'd prefer something like:
"Servers down for Maintenance. Select "Exit" and try again later." |
Thank you for trying to log in. We are terribly sorry to have inconvenienced you. Here are 4 Very Rare Incarnate Components for your trouble, to be used on any toon on your account. We'll give you a call personally, as soon as the Servers are back up and running. Thank you for being a dedicated and loyal customer.
Sounds about right...
Quote:
Lol would be nice eh 8)
Actually, I'd prefer:
Thank you for trying to log in. We are terribly sorry to have inconvenienced you. Here are 4 Very Rare Incarnate Components for your trouble, to be used on any toon on your account. We'll give you a call personally, as soon as the Servers are back up and running. Thank you for being a dedicated and loyal customer. Sounds about right... |
Quote:
*giggle*
Actually, I'd prefer:
Thank you for trying to log in. We are terribly sorry to have inconvenienced you. Here are 4 Very Rare Incarnate Components for your trouble, to be used on any toon on your account. We'll give you a call personally, as soon as the Servers are back up and running. Thank you for being a dedicated and loyal customer. Sounds about right... |
Point.
I just find it strange that the launchers even try to connect and update like this (and failing) instead of just contacting the launcher server to see if it's available for update or connection, and give you a proper message to reflect the status of the servers. Had I designed a launcher for a game, I'd make sure the launcher reported not only that there was maintenance in progress, but provide news *right there* regarding what the servers are down for, as well as the estimated time to completion and restoration of service.
Twitter, facebook, forums, web - four places to look for information, neither is well updated, and the proper place to display the information would be in the launcher anyway: it's the one place people are guaranteed to find it.
If we are to die, let us die like men. -- Patrick Cleburne
----------------------------------------------------------
The rule is that they must be loved. --Jayne Fynes-Clinton, Death of an Abandoned Dog