Have been using the new NCSoft launcher on my home desktop for some time with no problems, but now I am attempting to run it on a laptop on the same network, and can't get it to start. The laptop can run the old launcher.
I have admin rights on it. Am using the home network only (the same one that the desktop does). Running Windows XP.
The firewall is McAfee, and I have added NCLauncher.exe and NCAccess.exe to the firewall's application list.
So, the symptoms are- when attempting to launch the game, I get a pop-up with the warning:
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Unable to Contact Launcher Update Server
There is either a problem with your internet connection, or the update server is currently down. You may retry or skip the update.
=====================
Retrying does not work, and skipping brings up the launcher with an error message:
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Currently Unavailable
The NCSoft.com server is temporarily unavailable. Please check your network connections and try again later.
======================
I can't figure out what else to try. The NCApplicaitonlog.log file seems to be complaining about proxy problems, but I can't figure out what the problem is.
Posted
Nevermind, I figured out all I needed to do was disable the proxy settings.
Have been using the new NCSoft launcher on my home desktop for some time with no problems, but now I am attempting to run it on a laptop on the same network, and can't get it to start. The laptop can run the old launcher.
I have admin rights on it. Am using the home network only (the same one that the desktop does). Running Windows XP.
The firewall is McAfee, and I have added NCLauncher.exe and NCAccess.exe to the firewall's application list.
So, the symptoms are- when attempting to launch the game, I get a pop-up with the warning:
=====================
Unable to Contact Launcher Update Server
There is either a problem with your internet connection, or the update server is currently down. You may retry or skip the update.
=====================
Retrying does not work, and skipping brings up the launcher with an error message:
=====================
Currently Unavailable
The NCSoft.com server is temporarily unavailable. Please check your network connections and try again later.
======================
I can't figure out what else to try. The NCApplicaitonlog.log file seems to be complaining about proxy problems, but I can't figure out what the problem is.