Check out this thread, Common Solutions & Posting Guidelines
Then post the results of these two programs:
- CoH Helper - it will show us basic computer settings and your CoH configuration.
- HijackThis - it will show us what's running on your computer concurrently with CoH. Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format > Wordwrap unchecked) before you cut and paste here.
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I hope this is appropriate for this board..
So, I came back to the game recently after getting a hardware overhaul last winter. AMD 6 core 3.2 ghz processor, Radeon HD 5830 card, 256 bit with 1 gig ddr5 ram, and 8 gig ddr 3 ram. Since coming back, I've had intermittent performance issues.
While I am in my base or on a mission map, the game runs well, consistently over 30 FPS on Quality settings. However, if I am in Ouroboros, and about 70% of the time on a world map, or on the only Incarnate Raid I have done since coming back (Neuron's reactor thing), I average six frames per second. Sometimes the lag issue even follows me to the character select screen. It doesn't seem to matter if I run the game on Quality, minimum, or safe mode settings. The issues occur just as often, stay in the 6 fps area and seem out of my control.
I have been going back and forth with NCSoft support but nothing they have suggested so far has helped me. I upgraded my graphics and motherboard drivers, which were out of date at the start of this and upgraded DirectX 9. I have tried disabling both the windows firewall and my routers firewall. I've cleaned my PC with CCleaner and hijackthis. I've confirmed it runs cool enough when the lag issues occur. Can anyone suggest something we may not have tried yet? I can post system reports. In the process of troubleshooting I've used both the NCSoft Game Advisor and Sandra Lite.
Gah, found my solution in the forums. Stupid NCSoft support couldn't figure out I needed to roll back my drivers. Sorry for misposting.