Email attachment is gone?


Bonehead

 

Posted

Oh I am so mad right now. I finally made a Soulbound build up proc for my newly 50 ninja/ff tonight. I used my lvl 50 fortunata to make it and then send it through global email as attachment.

I logged on my ninja/ff and clicked "Claim". I didn't realize my Enhancement slots are full so I got a warning message saying that the slots are full. I deleted one of the enhancements but when I went back to the email, the ATTACHMENT IS GONE?!!!! I still have that email. I didn't delete the email.

Is there any way to get it back? I already submitted an in-game Bug report. Please don't tell me I am out of luck and I need to make another one. It took me a long time to make.

I've never had this happened to me before.


What's left is to normalize all Assassin Strikes and improve Stalker's old sets (Claw, MA and EM)! You don't need to bring back the missing PbAoE attack. You just need to make the existing ones better! For example, make Slice a WIDER and LONGER cone.

 

Posted

This same thing happened to me once. Your IO is in limbo. Clear space in your tray and then log out and back in. Maybe simply zoning will work. Wait a minute and it will drop back in your tray.


global handle: @Celtic Coders 1, @Celtic Coders 2

 

Posted

This worked for me (iirc):

Clear space out on the character that tried to claim the IO. Send him another one. This should kick the first one out of limbo.


But still I fear and still I dare not laugh at the madman!

One man's "meh" is another man's "zomg". - Leatherneck

Procrastination meter coming soon.

 

Posted

Quote:
Originally Posted by Celtic Coders View Post
This same thing happened to me once. Your IO is in limbo. Clear space in your tray and then log out and back in. Maybe simply zoning will work. Wait a minute and it will drop back in your tray.
Ok, I'll try to do this tonight. Thanks. I just don't want to spend the time to get another purple proc.


What's left is to normalize all Assassin Strikes and improve Stalker's old sets (Claw, MA and EM)! You don't need to bring back the missing PbAoE attack. You just need to make the existing ones better! For example, make Slice a WIDER and LONGER cone.

 

Posted

Here are the exact steps from the ticket I put in when this happened to me:

1. Log on with the character that originally claimed (or tried to claim) the original mail message and attachment.
2. Clear inventory space so the character has room to acquire whatever the item was. If the character has 2 billion Inf, go spend some. If the character has 10 enhancements or a full recipe or salvage inventory, transfer them to auction house space or otherwise clear them out.
3. Create a new mail message, addressed to your own global handle, and add an attachment. Click Send.

This should reset the system, claim the original mail attachment and allow your character to send mail messages normally again.


But still I fear and still I dare not laugh at the madman!

One man's "meh" is another man's "zomg". - Leatherneck

Procrastination meter coming soon.