City of Heroes: Live Forum Archive

Did I get my free month?

Aggelakis

By Aggelakis,
Posted on: 2011-06-20 22:54 in Player Questions

 

Posted

So I just got the Complete Collection from steam, which is supposed to come with a free month, it says next renewal is July 24.

Did it give me my free month?

 

Posted

Do you have a charge on your bank account/credit card? If not, then yes, you got your free month, since it's only June - thus you have until July 24 to play for free, before you get billed.

If you have a charge on your bank account/credit card, then no, you did not get your free month and should contact support.

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Posted

Quote:
Originally Posted by Aggelakis View Post
Do you have a charge on your bank account/credit card? If not, then yes, you got your free month, since it's only June - thus you have until July 24 to play for free, before you get billed.

If you have a charge on your bank account/credit card, then no, you did not get your free month and should contact support.
Specifically from NCSoft


Note from my paranoia - if the first time they charge you for a subscrption, you pay on your debit/credit card, note the type (visa/MC/whatever) and the last four digits somewhere.

the other thing to keep track of would be your primary CD key - but steam will keep that for you. If somehow you ever get locked out of the account, they will ask for these, and actually having them will speed up the process.

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Posted

Thank you for the answers, and thanks for the welcoming, looking forward to the full game!