Contacting hero stats for support?
http://www.herostats.org/support/index.html
There are several options available for HeroStats support. The simplest place to start is by looking through the HeroStats documentation. It is also a good idea to read through the release notes. In particular, The Known Issues section lists many of the problems that we have already encountered. If neither the documentation nor the release notes answers your question, then you can try the HeroStats mailing lists. It is a good idea to search through the list archives to see if your question has already been answered. If you still have a problem, then please send an email. Use the General Discussion mailing list if you are unsure which list to use, and do not hesitate sending us an email. We want to hear from our users! If you are confident you have found a bug in HeroStats that is not listed in the Known Issues section of the release notes, please submit it! See the Submitting Bug Reports page for more information. IMPORTANT: Do not send support requests to the official City of Heroes forums. Messages there will most certainly be overlooked. |
Im unfamiliar with how sourceforge mailing list works but i will try to find out how to reach him. Thanks
One of the main developers of HS is in my SG -- I'll draw his attention to this thread.
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The mailing lists are the best way to make sure I see HeroStats questions, but since EN pointed this thread out, I'm here now. Usually when damage isn't being tracked, it's because there's something wrong with the way your chat tabs are set up. Here's the best way to fix that:
http://herostats.blogspot.com/2008/0...-issue-12.html
Set up an HSData tab as described there, then restart HeroStats. Usually that fixes these sort of issues.
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I did but it didnt work. I would continue this on that mailing list but there are no info where send it.
Click the HeroStats link in Bob's sig, click "Mailing Lists" on the sidebar, get to this page, use the address which best matches what you need. I'd suggest the Discussion one first, then the Bug Report, should you be unable to resolve the issue.
@Roderick
Hello was wondering how i contact the developer of herostats? All i can see is their mailing lists.
My current problem is that it will not track damage received or damage inflicted but there doesnt seem to be a message board where i can ask if it's a bug or if i have it set up wrong somehow.