Send a petition in game explaining what happened (click support in the menu). They *may* datamine and confirm what you did and *may* fix the problem for you. Emphasis on the 'may' since it wasn't a bug that stole your inf. Not sure what their policy is on helping in this case but they are usually very helpful when items are lost - I recently downgraded 3 uncommon isalvage to common but the common didn't show up in my inventory. They datamined and had the salvage returned to me the next day. Good luck.
Thanks, just sent a petition, fingers are crossed.
I know they don't owe me anything, but it is a lot of inf. for me. 
Make a man a fire and keep him warm for the day, SET a man on fire and keep him warm for the rest of his life.
Incarnates: K'lir(Fire/Dark Corr):Hot-House Flower(Plant/Fire Dom):Kinrad X(Kin/Rad Def):Itsy-Bitsy Spider(Crab):Two Ton Tony(Mace/WP Broot):Teeny Weeny Widow(Fortunata/Widow) : Zeroth Law (Ice/Fire Tank)
Phew.
For what it is worth, the game is smarter than me and it held the inf in a temporary 'cache'. for me.
I bid 1 bill on something that can't be bought and boom, got the rest of my inf.
THANK YOU DEVS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Make a man a fire and keep him warm for the day, SET a man on fire and keep him warm for the rest of his life.
Incarnates: K'lir(Fire/Dark Corr):Hot-House Flower(Plant/Fire Dom):Kinrad X(Kin/Rad Def):Itsy-Bitsy Spider(Crab):Two Ton Tony(Mace/WP Broot):Teeny Weeny Widow(Fortunata/Widow) : Zeroth Law (Ice/Fire Tank)
Apparently that is a WAI 'feature' that when you claim something via email and you don't have 'space' for it, it goes into limbo waiting for you to clear the space, and sometimes, having to claim something else to wake it up to come back to you.
All my air quotes are to indicate that a better feature would be an error message telling you that you can't claim it until you free up space.
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Right about now that is the best bug/feature/not an error window I could have gotten. It was a sizable (for me) chunk of inf, and will help my character greatly! 
Make a man a fire and keep him warm for the day, SET a man on fire and keep him warm for the rest of his life.
Incarnates: K'lir(Fire/Dark Corr):Hot-House Flower(Plant/Fire Dom):Kinrad X(Kin/Rad Def):Itsy-Bitsy Spider(Crab):Two Ton Tony(Mace/WP Broot):Teeny Weeny Widow(Fortunata/Widow) : Zeroth Law (Ice/Fire Tank)
I was transferring inf from 3 characters to one so I could respec his build.
The total amount however went over 2 Billion ('cause I suck at math), and now I lost all the inf from the 3rd transfer.
Is there any way I could get that back or am I hosed? How would I contact support for that?
Make a man a fire and keep him warm for the day, SET a man on fire and keep him warm for the rest of his life.
Incarnates: K'lir(Fire/Dark Corr):Hot-House Flower(Plant/Fire Dom):Kinrad X(Kin/Rad Def):Itsy-Bitsy Spider(Crab):Two Ton Tony(Mace/WP Broot):Teeny Weeny Widow(Fortunata/Widow) : Zeroth Law (Ice/Fire Tank)