City of Heroes: Live Forum Archive

April 6 - City of Heroes Account Server Downtime

Avatea

By Avatea,
Posted on: 2011-04-06 11:44 in Announcements

 

Posted

On Wednesday, April 6, 2011, the City of Heroes Account server will be brought down to investigate an issue with character slots. All NCsoft Account services will be unavailable at that time.

Planned Start: 12:00 p.m. Pacific Time / 3:00 Central European Time
Planned Finish: To be determined

You will be unable to access the following areas during the maintenance:

  • The City of Heroes Ingame Store (to purchase services or items like character transfers, renames, character slots or Respec tokens);
  • The NCsoft Account Management System (to manage, create, upgrade or re-activate your account for instance);
  • The creation of new Forum accounts (the use of existing Forum accounts will not however be affected);
  • Newly created characters in Going Rogue may be required to run the Praetorian tutorial once again if it was not completed.
We apologise for the inconvenience and thank you for your patience with this matter.

Please note: the Live servers will still be available at that time and you will be able to log in to the game. Please make sure to check this thread for updates on the status of this maintenance!

Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler

 

Posted

The account server is once again available on the North American servers and the issue affecting character slots has now been resolved. We appreciate your patience with this!

We are working towards resolving the issue on the European Account server too at this time.

Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler