Login is black


chefmark02

 

Posted

Help!!!
When I start the game up, agree to terms and conditions, it then loads a login screen that is just black with gray login box, no words. how do I fix this?

This is what the CoH helper was able to find. Not sure what it means for me though.

---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at March 14, 2011 14:55 (-05:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
System Manufacturer: HP Pavilion 061
System Model: PC103A-ABA M1095C
BIOS: BIOS Date: 07/05/04 14:10:38 Ver: 08.00.10
Central Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 512MB
.Net Memory Report: 193MB out of 511MB available
Page File: 696MB (701MB currently in use)
C Drive: (ST3200822AS) 155738MB out of 185293MB (84%) free
D Drive: (ST3200822AS) 947MB out of 5467MB (17%) free
L Drive: (SanDisk SanDisk Cruzer USB Device) zero-size drive
E Drive: (_NEC DVD+RW ND-2100AD) zero-size drive
F Drive: (IDE-DVD ROM 16x) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: RADEON X600 Series
Manufacturer / Chip: ATI Technologies Inc. / RADEON X600 PRO (0x3E50)
Video Memory: 256.0 MB
Driver Version: 6.14.0010.6483
Driver Date: 9/9/2004 8:15:36 PM
Driver Language: English
Sound Device Description: Realtek HD Audio rear output
Driver File: RtkHDAud.sys
Driver Version: 5.10.0000.5172
Driver Date: 9/23/2005 7:56:28 PM

WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: Puffer
Motherboard Version: 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 07/05/04 14:10:38 Ver: 08.00.10
BIOS Version: A M I - 7000405
BIOS Release: 20040705000000.000000+000

Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: Unknown (0)
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?

World Texture Level: Unknown (3)
Character Texture Level: Medium
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Low quality
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance

Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1950.201102230015.1
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found


 

Posted

Update your video card drivers from the ATI website.

It's quite possible that the newest driver for your video card will be part of the Legacy Driver package. I've seen some odd problems reported with the 10.2 Legacy Drivers and CoH. You may have better results using the 9.11 version of the Legacy Drivers.

EDIT: You may be able to use Mobility Modder to mod the current drivers to get them to install and work, but I don't have any systems with that video chipset built in to test with.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.