City of Heroes: Live Forum Archive

March 9 & 10 - NCsoft Account & Knowledge Base Maintenance

Avatea

By Avatea,
Posted on: 2011-03-04 16:34 in Announcements

 

Posted

On Wednesday, March 9 2011, NCsoft Account Services will be brought down for maintenance. All NCsoft Account services will be unavailable at that time.

Planned Start: 4:00 a.m. PST / 7:00 a.m. EST / 12:00 p.m. GMT / 13:00 CET
Planned Finish: 9:00 a.m. PST / 12:00 p.m. EST / 5:00 p.m. GMT / 18:00 CET

You will be unable to access the following areas during the maintenance:

  • The NCsoft Store (to purchase items like the Booster packs for instance);
  • The City of Heroes Ingame Store (to purchase services or items like character transfers, renames, character slots or Respec tokens);
  • The NCsoft Account Management System (to manage, create, upgrade or re-activate your account for instance);
  • The creation of new Forum accounts (the use of existing Forum accounts will not however be affected).

The NCsoft Knowledge base will also be brought down for a maintenance later that day and will consequently be unavailable between the following times:

Planned Start: 8:00 p.m. PST / 11:00 p.m. EST / 4:00 a.m. GMT / 5:00 CET
Planned Finish: 1:00 a.m. PST / 4:00 a.m. EST / 9:00 a.m. GMT / 10:00 CET

We apologise for the inconvenience and thank you for your patience with this matter.

Please note: the Live servers will still be available at that time and you will be able to log in to the game. Please make sure to check this very thread for updates on the status of this maintenance!

Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler

 

Posted

Please bear in mind that the NCsoft Knowledge base is happening later today:

Wednesday, March 9 in North America:
Planned Start: 8:00 p.m. PST / 11:00 p.m. EST
Planned Finish: 1:00 a.m. PST / 4:00 a.m. EST

Thursday, March 10 in Europe:
Planned Start: 4:00 a.m. GMT / 5:00 CET
Planned Finish: 9:00 a.m. GMT / 10:00 CET

Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler