Silly problems unsubscribing from the plethora of marketing emails


Blood_Beret

 

Posted

Every time there is a CoH announcement, I get 4 copies of the email, probably because a long time ago I had 4 US accounts on the go under my single master account. Today I finally tired of this, and given that I always already know about whatever it is the email is about anyway, I decided to take advantage of the Unsubscribe function.

This didn't work, however. I got a bounce message back stating the following:

Quote:
Delivery to the following recipient failed permanently:

leave-24724-3377849.847dcced4e26342d...ris.ncsoft.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 mail sent to subscribe/unsubscribe address is too long - looks like spam! Send a blank email to subscribe/unsubscribe (no long signatures!). (state 18).
The email I sent was already a blank email. It didn't even have a subject line. The eventual culprit? I even had to switch the email to plan text mode, because the few dozen characters of MIME header was enough to get it rejected.

Come on NCSoft, this is just silly. I shouldn't need to understand mail format protocols just to unsubscribe from a list server. I'm sure your server can tolerate messages that are a few lines long if you ask it nicely...


 

Posted

I am not sure of a solution for your situation, but it may belong on another board.

I have 2 Accounts (Master) as I did not know you the way it was structured. But alas I no longer recieve any emails from CoX on either email account. As I never unsubscribed to them on either one. But I get all the info I need from the web site.


@Blood Beret(2)Twitter
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