log in issue?


Ad Astra

 

Posted

everytime I try to log in to COH, I get a message telling me "The account name or password that you have entered is incorrect" and I can assure you that it is the right password and account name!
Why can't I log in?


 

Posted

I've heard of others who had a similar problem because they downloaded the wrong version of the game.

There is a "NA" version and an "EU" version.

I am not a techy person, but perhaps if you posted in the Tech Forums above, you might get a better answer. This section of the forums usually answers questions like "where do I find <X> faction?"


Altoholic - but a Blaster at Heart!

Originally Posted by SpyralPegacyon

"You gave us a world where we could fly. I can't thank you enough for that."

 

Posted

Quote:
Originally Posted by Ad Astra View Post
I've heard of others who had a similar problem because they downloaded the wrong version of the game.

There is a "NA" version and an "EU" version.

I am not a techy person, but perhaps if you posted in the Tech Forums above, you might get a better answer. This section of the forums usually answers questions like "where do I find <X> faction?"
How do I know what client I have?


 

Posted

Quote:
Originally Posted by amusedSTYX View Post
How do I know what client I have?
According to this thread you downloaded the trial: http://boards.cityofheroes.com/showthread.php?t=249449

Where are you physically located at? (What country, state)

Where did you download the trial from? (what site?)


 

Posted

Quote:
Originally Posted by je_saist View Post
According to this thread you downloaded the trial: http://boards.cityofheroes.com/showthread.php?t=249449

Where are you physically located at? (What country, state)

Where did you download the trial from? (what site?)
I'm from Norway, and I downloaded the game from https://secure.ncsoft.com/cgi-bin/ga...r94b&product=5 I believe, or, when I finished creating the trial account I got redirected to a page where I could choose to download it for mac or pc.


 

Posted

"petter94b City of Heroes® (Europe)
City of Villains® (Europe)




Created On: 09 Jan 2011
Account Type: Trial

Account Status: Playable
Playable Until: 16 Jan 2011"

That's what my account info for COH says


 

Posted

alright, you would have the EU client.

give us a minute.


 

Posted

okay, you're short cut needs to point to CohUpdater.eu.exe

Your properties box for your shortcut to the game should look like this:


 

Posted

Quote:
Originally Posted by je_saist View Post
okay, you're short cut needs to point to CohUpdater.eu.exe

Your properties box for your shortcut to the game should look like this:


It says in the error box:
"The name "C:\Program Files\City Of Heroes\cohupdater.eu.exe", which is written in the target box, isn't correct. Check the file path and the file name to see if it's correct." Not that good a translation form my side, but I did my best.


 

Posted

Decided that I want to try to re-install the game. But after uninstalling it I found out that cohupdater.eu.exe was in my downloads folder, so I think it would have worked if I just moved it from there to the install folder ._. Oh well, re-installing now... or, re-downloading rather said :/