Hmm, you should here from them about now. If not by tonight, log in and try updating your ticket.
Anyway, some things that can help speed this up:
The first account code applied for the account - the actual code. If you bought it online via NCSoft, it will be in your email.
Original first month's sub info - if a credit card, the type and last four digits of the card's number that was fiery charged the reoccuring payment. If it was a gamecard, the whole gamecard number.
Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
Nope nothing yet 
In the msg i sent i sent all the cd keys used on my main acount as well.
Coh,cov,coh combo pack.
And i updated the ticket as i wanted to know if i could add the collector edition game onto my main account to get some items + 30days ?
No way i could know what credit i used as it's been a long time lol but i only used it once or twice but i mostly used gametime card and i still have them so that lucky 
Cheers.
Just to make sure - you are not just listing the editions your account has, but the actual account key (XXXX-XXXX-XXXX-XXXX-XXXX or whatever it is) used, right?
Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
Yep i kept all my cd keys for moments like this lol
I keep saying to myself wright my loggin details down in the manual so i never have this problem but i never learn lol
Still nothing from customer services
If i add the collectors edition to my main account does that add the 30 days free like the coh/cov combo did ?
Thanks.
Hay all.
Been away from the game for a long time and i forgot my main account password and secret question answer hint not working
I summited support ticket 12 hours ago but no reply how long does it take for them to get back to you normally?
I made this trial account for now to setup my graphics and see what new powers there are and test a few things i just hope i get onto my proper account tonight some time
See you online soon