City of Heroes: Live Forum Archive

Graphics crash, glass shard effect.

Healix

By Healix,
Posted on: 2010-10-20 11:31 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

My wife's computer occasionally goes into a broken glass type of screen while playing that appears to happen randomly and go away just as randomly. I desperately want to fix this so we can get back to enjoying the game together. Can anyone give me a hand?

Screenshots of the broken glass times:

http://i22.photobucket.com/albums/b3...0-14-10-38.jpg

http://i22.photobucket.com/albums/b3...0-14-10-37.jpg

http://i22.photobucket.com/albums/b3...0-14-10-35.jpg

http://i22.photobucket.com/albums/b3...0-14-10-33.jpg

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at October 20, 2010 14:28 (-04:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
System Manufacturer: HP-Pavilion
System Model: RX887AA-ABA a6030n
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+ (2 CPUs), ~2.5GHz
Memory: 3326MB
.Net Memory Report: 2302MB out of 3325MB available
Page File: 5821MB (1064MB currently in use)
C Drive: (Hitachi HDT725032VLA SCSI Disk Device) 206615MB out of 305242MB (67%) free
D Drive: (TSSTcorp CD/DVDW TS-H652M ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GTS
Manufacturer / Chip: NVIDIA / GeForce 8800 GTS
Video Memory: 1702 MB
Driver Version: 8.17.0012.5896
Driver Date: 7/9/2010 6:37:00 PM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 4/11/2009 12:43:02 AM

Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 4/11/2009 12:43:02 AM


WMI Information
Motherboard Manufacturer: ECS
Motherboard Model: (empty)
Motherboard Product: Nettle
Motherboard Version: 1.0
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: HPQOEM - 42302e31
BIOS Release: 20080610000000.000000+000


Registry Information for Current User
Resolution: 1366x768
3D Resolution: 1366x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1850.201009101722.11T2
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found

 

Posted

It looks like your card might be overheating. (A while back, my card did that because it was slowly dying.) Try turning off the geometry buffers in the game and see if that helps. You might also try updating your video drivers..the new one just came out, and it might help.

�Many things worth doing in the world had been declared impossible before they were done.�

 

Posted

this happened to me all the time while base editing, sometimes CoH would just plain crash. And no it never really went away, my base is huge and setup perfectly and hasn't been modified in like 8 months .

Kinda scary to know it was my card failing though. I reallllly need to come into some money to get that dream computer I have all configured.


10 50's To Date! Check out Titan Sentinel; it got my CoH presence synced online

 

Posted

That's almost certainly overheating. Check inside and try to clear out any dust and see if that fixes the problem.

 

Posted

Definitely overheating. And if it's been happening a lot then the card is probably now damaged to the point that it will definitely fail before too long. If you can't afford a new card right now then the best thing to do is use speedfan or some other GPU control program and set the fan speed to 100% when playing the game. I managed to eke out an extra two months gameplay on my old 7900gt that way.

But above all else open up the case and make sure all the dust is cleared out and that the fan on the card is spinning when powered up.

Don't count your weasels before they pop dink!