Graphics Card Crash and Recove


Chimp Chimp

 

Posted

So I am running Coh on windows 7 ultimate on a lenovo and whenever I run the game, a black screen come on and tells me that my graphics card crashed but then recovered. Ive looked everywhere to try and fix the prob and tried to follow instructions, but im not too computer saavy. Someone lend me a hand?


 

Posted

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at September 13, 2010 16:14 (-07:00)
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
System Manufacturer: LENOVO
System Model: INVALID
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz (2 CPUs), ~1.8GHz
Memory: 4096MB
.Net Memory Report: 2109MB out of 3063MB available
Page File: 5048MB (1076MB currently in use)
C Drive: (Hitachi HTS542525K9SA00) 156729MB out of 223325MB (70%) free
D Drive: (HL-DT-ST DVDRAM GSA-T20N ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 965 Express Chipset Family
Video Memory: 358 MB
Driver Version: 8.15.10.1930
Driver Date: 9/23/2009 7:14:54 PM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 4:51:47 PM

Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 4:51:47 PM

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 4:51:47 PM

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 4:51:47 PM


WMI Information
Motherboard Manufacturer: LENOVO
Motherboard Model: (empty)
Motherboard Product: SPEEDY
Motherboard Version: 1.0
BIOS Manufacturer: LENOVO
BIOS Name: Default System BIOS
BIOS Version: _ASUS_ - 1000920
BIOS Release: 20090120000000.000000+000


Registry Information for Current User
Resolution: 1280x2147483647
3D Resolution: 1280x2147483647 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: Unknown, Unknown
Refresh Rate: UnknownHz
Vertical Sync Enabled: No


Physics Quality: Unknown (2147483647)
Maximum Particles: Unknown
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (2147483647)
Water Effects: Unknown (2147483647)
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (2147483647)


World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: No
Shadow Mode: Unknown (2147483647)
Shadow Map Shader: Unknown (2147483647)
Environmental Reflections: Unknonwn (2147483647)
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Unknonwn (2147483647)
Blur: Unknonwn (2147483647)
Ambient Resolution: Unknonwn (2147483647)


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1850.201007290124.28T4
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found


 

Posted

Quote:
Originally Posted by Kuro View Post
---System information gathered by CoH Helper version 0.2.0.2---

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 965 Express Chipset Family
Video Memory: 358 MB
Driver Version: 8.15.10.1930
Driver Date: 9/23/2009 7:14:54 PM
Driver Language: English
More than likely it's your video card, and video card drivers.

Something similar popped up a while ago after Issue 17 / Ultra mode.

http://boards.cityofheroes.com/showp...86&postcount=4

Per Tex (a red name):
Quote:
I would suggest trying to update your Intel graphics drivers. You can find the "Intel Driver Update Utility" here:

http://downloadcenter.intel.com/Default.aspx

Also, I suspect that you may need to change your shortcut to force the game to use the simpler rendering path:

cohupdater.exe -usetexenvcombine
Also check out je_saist's very informative post here:
http://boards.cityofheroes.com/showthread.php?t=219502