cant login


ClawsandEffect

 

Posted

Hi im on the trial password and account name correct as i use on ncsoft. to login in to game is this correct beacuse i cant login with them on the login screen when i start game


 

Posted

Quote:
Originally Posted by tissue View Post
Hi im on the trial password and account name correct as i use on ncsoft. to login in to game is this correct beacuse i cant login with them on the login screen when i start game
  1. Go to http://www.plaync.com
  2. Log in to your account.
  3. Select your City of Heroes Account
  4. Check to make sure you haven't passed your "Playable until" date.
  5. Click on Change Password
  6. Alter the password to what you think it should be (type carefully to avoid fat-fingering it).
  7. Give it a little bit (5-10 minutes) for the change to propagate.
  8. Try logging into the game again.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
  1. Go to http://www.plaync.com
  2. Log in to your account.
  3. Select your City of Heroes Account
  4. Check to make sure you haven't passed your "Playable until" date.
  5. Click on Change Password
  6. Alter the password to what you think it should be (type carefully to avoid fat-fingering it).
  7. Give it a little bit (5-10 minutes) for the change to propagate.
  8. Try logging into the game again.
ive done that only downloaded trial yesterday 22nd aug 10 cant see why it wont work =/


 

Posted

Are the servers down?


Quote:
Originally Posted by Dechs Kaison
See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately.

 

Posted

Quote:
Originally Posted by ClawsandEffect View Post
Are the servers down?
Easy to check. At www.cityofheroes.com, in the news subsection on the side, is the Server Status Page.

To the original poster - the info that let you log into the forums should also let you log into the game.


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Posted

Quote:
Originally Posted by Rajani Isa View Post
Easy to check. At www.cityofheroes.com, in the news subsection on the side, is the Server Status Page.

To the original poster - the info that let you log into the forums should also let you log into the game.
does not work need a solution guys please this is taking the **** this is for the trial cant download the full games of steam either grrrr


 

Posted

Quote:
Originally Posted by tissue View Post
does not work need a solution guys please this is taking the **** this is for the trial cant download the full games of steam either grrrr
Daft question time, then: EU or US account?


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Posted

The name and password you use to log into the game are identical to the name and password you use to log into these forums. Your sentence structure leads me to think that english is not your native language. So you probably have a EU account and are trying to log into the US servers or the other way around.

Look in your game directory. If the program names are cohupdater.eu.exe and cityofheroes.eu.exe then you have a EU version of the game. If they are cohupdater.exe and cityofheroes.exe then you have the US version of the game. Either way change the names of those files to whichever one they aren't and then try again. Just remember, you will have to change the target of your shortcut to match the new file name.


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