CoH keeps Crashing!?

Can someone help me everytime i get o CoH the memory process starts off like 500,000 but after a while it crashes and the memory is up to like 3,500,000, it really messes up with my team when i dissaper and i can only play for like and hr in a half can someone PLEASE help!!

We'll need system specs, and one of the helpful techie types will undoubtedly linky you to CoHhelper and HijackThis, which will provide us with enough information about your system to try and nail down your problem (or check through a few posts on this here part of the forum, and you'll probably find those links).

heres the results

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at August 13, 2010 13:47 (-04:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
System Manufacturer: Gateway
System Model: MD7818U
BIOS: Rev 1.0
Central Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3960MB
.Net Memory Report: 3043MB out of 3960MB available
Page File: 6577MB (1535MB currently in use)
C Drive: (ST9500325AS) 107578MB out of 233347MB (46%) free
D Drive: (ST9500325AS) 233253MB out of 233349MB (99%) free
E Drive: (Optiarc DVD RW AD-7583S) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family
Video Memory: 1759 MB
Driver Version: 7.15.0010.1527
Driver Date: 7/10/2008 10:29:02 PM
Driver Language: English

Sound Device Description: Speakers (Conexant High Definition SmartAudio 221)
Driver File: CHDRT64.sys
Driver Version: 4.69.0000.0000
Driver Date: 7/28/2008 11:44:20 PM

Sound Device Description: SPDIF Interface (Conexant High Definition SmartAudio 221)
Driver File: CHDRT64.sys
Driver Version: 4.69.0000.0000
Driver Date: 7/28/2008 11:44:20 PM


WMI Information
Motherboard Manufacturer: Gateway
Motherboard Model: (empty)
Motherboard Product:
Motherboard Version: 99.06
BIOS Manufacturer: Phoenix Technologies LTD
BIOS Name: Rev 1.0
BIOS Version: GATEWA - 20081201
BIOS Release: 20081201000000.000000+000


Registry Information for Current User
Resolution: 800x600
3D Resolution: 800x600 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No


Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)


World Texture Level: Low
Character Texture Level: Medium
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.000

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1800.201006040036.8T
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found

Okay, your total memory may be 3.5GB of utilization, but actually look at the Processes screen on your Task Manager.

Usually CoH goes unstable sometime after it surpasses 1.5 GB of memory use for the CityOfHeroes.exe process.

Check to see if that's what the issue is.

Additionally, you may want to try mapping a macro button for:

/unloadgfx

This can sometimes assist when your CoH is being badly behaved with memory.

Also, you have an Intel mobile graphics chip on your laptop.
Note, this is NOT an ideal solution.

HOWEVER!

Your graphics drivers are approximately two years out of date.

Current version for you is 8.15.10.2182 (15.17.9.64.2182)

You can download the drivers from Intel HERE.

Make sure you download the 64-bit versions, as you're running the 64-bit Windows Vista. This may help aleviate some of your crash issues.

I'd also hit the Gateway site to see if they have updated driver versions for other things on your system.

Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

Here's the video driver file location direct from your notebook's manufacturer (which is the usual method if the generic Windows ones don't work): Hope this helps

Also you might want to find the sound drivers from the same site, just to be completely up to date on everything.

FYI, the video card graphics driver must be manually uninstalled. The new intel drivers will now overwrite. You will default to windows driver and then reinstall the intel drivers.

I just went through this.

This is exactly what I meant. You must uninstall the driver back to the generic windows driver then install the updated drive but download it first before uninstall.

There are scare tactics by the pc mfgs. I have an emachine and had to do the same thing...but after I uninstalled the mfg driver and update to the new intel driver my coh game play was superb.

can some one give me step by step on how to fix it because im tired of it crashing when im in the middle of a mission.

I'm assuming your using windows 7.

Step one: Download the intel driver you need. x64(64 bit) or x386(32 bit)

Step two: go to control panel | devices and printer| device manager

Step three: select the moniter, right click and uninstall it. Reboot the computer.

Step four: install the new driver and verify it by going back to step two.

This works for me I have the Intelchipset also Add this command to your desktop short cut

-useTexEnvCombine

The command is case sensitive so type it exactly.

So the target should look something like this depending on your intall directory for Coh

"C:\Program Files\Coh\CohUpdater.exe" -useTexEnvCombine


Thanks to Tex for this little helper haven't had a graphics crashes in forever ;-)

Glad to be of help, hopefully that command might be added to one of the stickies in this thread.