City of Heroes: Live Forum Archive

ig4dev32.dll error...

Aeterna_NA

By Aeterna_NA,
Posted on: 2010-07-28 12:07 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Been experiencing this with my Dell Inspiron 1420 Laptop... This issue began after Issue 17 and I am very unpleased. I don't know what to do and my game isn't even able to get to the login screen without this happening, safe mode or no safe mode, I can't play this game and it's frustrating. Please help me out.

CoH_Helper
---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at July 28, 2010 03:05 (-04:00)
Operating System: Windows Vista™ Home Basic (6.0, Build 6000) (6000.vista_gdr.070416-1510)
System Manufacturer: Dell Inc.
System Model: Inspiron 1420
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01
Central Processor: Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz (2 CPUs), ~1.5GHz
Memory: 1014MB
.Net Memory Report: 240MB out of 1013MB available
Page File: 1106MB (1176MB currently in use)
C Drive: (ST9160821AS) 123219MB out of 139746MB (88%) free
D Drive: (ST9160821AS) 4304MB out of 10239MB (42%) free
E Drive: (SONY CDRWDVD CRX880A ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6000.16386 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 965 Express Chipset Family
Video Memory: 251 MB
Driver Version: 7.14.0010.1272
Driver Date: 7/2/2007 1:13:58 AM
Driver Language: English

Sound Device Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.5511.0000
Driver Date: 6/25/2007 1:17:04 AM

Sound Device Description: Digital Output Device (SPDIF Out) (SigmaTel High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.5511.0000
Driver Date: 6/25/2007 1:17:04 AM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0DT492
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A01
BIOS Version: DELL - 27d7070a
BIOS Release: 20070710000000.000000+000


Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Unknown (0)
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Low quality
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1800.201006040036.8T
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found

 

Posted

http://boards.cityofheroes.com/showthread.php?t=219502

Quote:
Known Issues

Intel

There is a known issue with Intel Graphics Chips at this time. The developers have not gotten around to re-kludging the game engine to work with / against Intel chips. Yes, it is known that the graphics are stuck on the lowest possible shader settings.

The Developer GPU has indicated that patches to Intel chips are due at a future date: http://boards.cityofheroes.com/showt...49#post2819749
Quote:
Some users with integrated intel chipsets currently experience a degrade in the shader quality settings allowed. This should be resolved in a future patch.
From Luminous Martini: Here's a fix to shove the game into it's lowest shader mode.

Quote:
1. right click on CoH shortcut
2. click on properties
3.click on shortcut tab at top
4. go to target window "C:\Program Files\City of Heroes\CohUpdater.exe"
5. after the last " press space once
6. enter the following code exactly -useTexEnvCombine
7. click on apply then ok

 

Posted

Hmm.... Still doesn't work and I tried those steps... When do patches often occur? Is it likely to be in the next patch? Ugh, so frustrating... Thanks for the help though!

So do I play the waiting game and wait this one out or what?