Client crashes after today's patch on Win7


 

Posted

I can log in successfully. The first time I logged in, I was in the bank in Steel, and went to Valkyrie to level successfully. A bit after that I crashed. Now every time I log in with this character I crash within a few seconds, and usually Windows reports that the display driver has died and restarted. I have rebooted, and done a "verify files" in the launcher, to no avail.

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at July 1, 2010 21:05 (-07:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/24/10 12:23:42 Ver: 08.00.15
Central Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 6144MB
.Net Memory Report: 4831MB out of 6135MB available
Page File: 10651MB (1617MB currently in use)
C Drive: (INTEL SSDSA2M080G2GC) 20092MB out of 76216MB (26%) free
D Drive: (WDC WD15EARS-00Z5B1) 1368120MB out of 1430796MB (95%) free
E Drive: (PIONEER DVD-RW DVR-218L) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x6899)
Video Memory: 3819 MB
Driver Version: 8.723.0.0
Driver Date: 4/6/2010 6:22:38 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5959
Driver Date: 10/14/2009 5:31:22 PM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5959
Driver Date: 10/14/2009 5:31:22 PM

Sound Device Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5959
Driver Date: 10/14/2009 5:31:22 PM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P6X58D PREMIUM
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 02/24/10 12:23:42 Ver: 08.00.15
BIOS Version: 022410 - 20100224
BIOS Release: 20100224000000.000000+000


Registry Information for Current User
Resolution: 1920x1200
3D Resolution: 1920x1200 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: 2x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Unknown (4)
Shadow Map Shader: High quality
Environmental Reflections: High quality
Advanced Occlusion Settings: No
Ambient Occlusion: High quality
Occlusion Strength: Strong
Blur: Trilateral
Ambient Resolution: Quality


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.651
Music Sound Volume: 0.337

Show Advanced Graphics Options: No
Overall Graphics Quality: 1.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 637189 bytes/second
Current Game Version: 1800.201006040036.5Tr
Installation Directory: D:\apps\City of Heroes

Mod files in the Data directory
No modifications found


 

Posted

Have you tried logging in with other characters?
Do they also crash, or do they work fine?
If they let you log in, what happens when you go to Steel Canyon on those other characters?
Have you tried logging in using Safe Mode (it's a checkbox on the Updater before you accept the Terms of Agreement)?


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Seeing something similar:
Doesn't matter the character, server or side (hero/villain - though villains seems to be worse) - Peridically the game locks up, no mouse, no key board, it appears the entire system hangs. However, if i am streaming audio - the music keeps going, so its not the PC that locked, just the game. There appears to be a link with me turnign whilst moving or claiming a vet reqard - i've never had it lock just standing around or fighting (as long as i don't pivot/turn in the fight).

Also using Windows 7 - 64 bit, nVidea 295 (latest [6.15.10] drivers), 6MB RAM




I reject your reality and substitue my own!
--Adam Savage from "Mythbusters"