Crash at Splash Screen

Hi all

I have a strange issue when the game is loading, COH has been working fine until a month or so ago.
I can log on ok I then go to the character selection screen and press the button to enter the game, the location splash screen loads and the progress bar at the bottom gets to the same position each time I try this and then I am sent back to the log on screen.

See below link for example of where the error occurs (a similar thing happend on all characters)

http://yfrog.com/2ofailuresplashj



---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at June 21, 2010 09:40 (+01:00)
Operating System: Windows 2000 Professional (5.0, Build 2195) Service Pack 4
System Manufacturer: VIA Technologies, Inc.
System Model: VT8363
BIOS: Default System BIOS
Central Processor: AMD Athlon(tm) 4 processor, ~1.2GHz
Memory: 1024MB
.Net Memory Report: 210MB out of 1023MB available
Page File: 2487MB (487MB currently in use)
C Drive: (SAMSUNG SV4084H) 10201MB out of 14035MB (72%) free
D Drive: (SAMSUNG SV4084H) 5346MB out of 7500MB (71%) free
E Drive: (SAMSUNG SV4084H) 6561MB out of 7351MB (89%) free
F Drive: (SAMSUNG SV4084H) 6709MB out of 9991MB (67%) free
G Drive: (SAMSUNG SP0802N) 19529MB out of 29989MB (65%) free
H Drive: (SAMSUNG SP0802N) 3096MB out of 29989MB (10%) free
I Drive: (SAMSUNG SP0802N) 15299MB out of 16323MB (93%) free
K Drive: (ATAPI DVD DUAL 4XMax) zero-size drive
Windows directory location: C:\WINNT
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.0001.0904 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Default Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce FX 5200
Manufacturer / Chip: NVIDIA / GeForce FX 5200
Video Memory: 128.0 MB
Driver Version: 6.14.0010.9371
Driver Date: 01/01/0001 00:00:00
Driver Language: English

Sound Device Description: VIA AC'97 Audio (WAVE)
Driver File: viaudio.sys
Driver Version: 6.14.0001.3880
Driver Date: 01/01/0001 00:00:00

Sound Device Description: Modem #0 Line Playback (emulated)
Driver File:
Driver Version:
Driver Date: 01/01/0001 00:00:00


WMI Information
Motherboard Manufacturer:
Motherboard Model: (empty)
Motherboard Product: 8363A-686A
Motherboard Version:
BIOS Manufacturer: Award Software International, Inc.
BIOS Name: Default System BIOS
BIOS Version: Award Modular BIOS v6.00PG
BIOS Release: 20010713******.******+***

Any ideas would be appreciated.

Thank You

Best Regards

JezzaKW

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I'd suggest starting by updating your video and sound drivers.

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It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.

Unfortunately, your OS no longer meets the Minimum System Requirements for City of Heroes. Those Minimum System Requirements were changed with the release of Issue 17 on April 28, 2010. Issue 17 contained a MASSIVE graphics engine update and requires up to date drivers with fully functional OpenGL support.

The newest video drivers released for your video card and OS was the 93.71 driver on November 2, 2006. The lack of updated video card drivers for Windows 2000 may have a bearing on why Windows 2000 is no longer a supported Operating System.

This is something I seldom say in response to a forum post, but to continue to play the game you need to update to a newer computer, OS, video card, and everything that goes along with it.

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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

Hi

Thank you for your help , I suspected that this may be the case but just needed confirmation.

Best Regards

JezzaKW

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