Simply use the username and password you used to log in the forums to post this message, they are the same. You shouldn't have a problem since you could post this message.
Arc ID 104041 Attack of the Mini Phalanx Solo Friendly; Custom Characters; Comedy.
Arc ID 292449 The Shadow of Eihbon Solo Friendly; Canon Related; Magic.
As Photo said your game account and forum account login details are the same so since you can log in here you should be able to log into the game. Are you sure you have the correct version of the client for your account? The US and EU clients are different (I think).
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Originally Posted by Adeon Hawkwood
Are you sure you have the correct version of the client for your account? The US and EU clients are different (I think).
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OP: do you have a NA or EU account? This will be listed in the game account details page of your NCsoft Master Account.
Once you have found out what account type you have, browse to your City installation folder. There is an CohUpdater file in there and a CityOfHeroes file in there.
If you have an NA account: must have CohUpdater.exe and CityOfHeroes.exe to utilize the NA account.
If you have an EU account: must have CohUpdater.eu.exe and CityOfHeroes.exe to utilize the EU account.
If your files don't match, all you need to do is change the file name of the updater to match. Then copy the newly renamed updater file to your desktop (actually copy-paste it, don't make a shortcut) and run the file on your desktop. Tell it to install to your current installation folder. It will fix things up for you, and then you can delete the file from your desktop (and the garbage files that the updater placed there).
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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A big cheer for Aggelakis! I never thought a simple file rename could fix it 
Thanks a lot
Hello everyone.
I wanted to start playing this game and I bought it from the NCSoft store. DL'd it as normal and activated it, got all my passwords (the master one and the game one). And yet when I try to log into the game, it says my password is incorrect. I tried everything - changing the password on my NCSoft account, disabling/enabling caps/numlock, I checked the spelling a 100 times and I'm sure there are no errors. Anybody knows what's going on or, even better, had similar problems and solved them?
The NCSoft help site isnt so helpful as there are only similar problems with Aion and it states that you need to change the version from EU to US (or vice versa).