COH won't start
By
dragonessa,
Posted on: 2010-05-20 22:02 in ALL ACCESS Gameplay Technical Issues Bugs
By
dragonessa,
Posted on: 2010-05-20 22:02 in ALL ACCESS Gameplay Technical Issues Bugs
i have a new laptop and since updating the drivers on my laptop COH won't run. I have a 5870 mobility radeon and the catalyst drivers I am running are 10.4 downloaded from Asus the makers of my latop. The lancher runs, I hit play and the game crashes without even getting to the splash screen. Same if I try running the launchers safe mode. Here is the crash log:
- <CrashLog>
<ExceptionRecord ModuleName="d:\Program Files (x86)\City of Heroes\CityOfHeroes.exe" ExceptionCode="0xc0000005" ExceptionDescription="EXCEPTION_ACCESS_VIOLATION" ExceptionAddress="0x0" />
<ProgramData PatchVersion="1800.201003300904.25T5r" CrashMessage="Exception caught: EXCEPTION_ACCESS_VIOLATION\nProgram: ...\nVersion: 1800.201003300904.25T5r\nSVN Revision: UNKNOWN\nTime: Fri May 21 01:01:02 AM\nProcess ID: 4948\n\n\n 0 (-nosymbols- PC == 0)\n 1 DrvPresentBuffers (0,0,0,0)\n\nExtra Info:\nCPU: 1596 Mhz / Memory: 1023 MBs / Video Card: ATI Mobility Radeon HD 5870 / Video Driver DLL: RDPDD.dll / Driver Version: 6.1.7600.16385 / Available Memory: 1023 MBs / OS Version: 6.0.6002 / Video Memory: 1024 MBs\nRender settings: VBOS 0\nRender path: \nRender features: \nAcceptable video card driver\n\nHeap is NOT corrupted\nNo windows SYSTEM error code found.\n" />
<Processor Architecture="PROCESSOR_ARCHITECTURE_INTEL" Level="Intel Pentium Pro or Pentium II" NumberOfProcessors="8" />
<OperatingSystem MajorVersion="6" MinorVersion="0" BuildNumber="6002" CSDVersion="Service Pack 2" />
- <Modules>
<Module FullPath="d:\Program Files (x86)\City of Heroes\CityOfHeroes.exe" BaseAddress="0x00400000" Size="0x012f7000" TimeStamp="05/17/2010 22:50:47" FileVersion="1.0.0.1" ProductVersion="1.0.0.1" />
<Module FullPath="C:\Windows\SysWOW64\ntdll.dll" BaseAddress="0x77230000" Size="0x00180000" TimeStamp="07/13/2009 21:17:51" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\kernel32.dll" BaseAddress="0x74eb0000" Size="0x00100000" TimeStamp="07/13/2009 21:11:23" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\KERNELBASE.dll" BaseAddress="0x76c60000" Size="0x00046000" TimeStamp="07/13/2009 21:11:23" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\winmm.dll" BaseAddress="0x733f0000" Size="0x00032000" TimeStamp="07/13/2009 21:16:19" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\msvcrt.dll" BaseAddress="0x74e00000" Size="0x000ac000" TimeStamp="07/13/2009 21:15:50" FileVersion="7.0.7600.16385" ProductVersion="6.1.8638.16385" />
<Module FullPath="C:\Windows\SysWOW64\user32.dll" BaseAddress="0x767f0000" Size="0x00100000" TimeStamp="07/13/2009 21:11:24" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\gdi32.dll" BaseAddress="0x76530000" Size="0x00090000" TimeStamp="07/13/2009 21:11:21" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\lpk.dll" BaseAddress="0x768f0000" Size="0x0000a000" TimeStamp="07/13/2009 21:11:23" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\usp10.dll" BaseAddress="0x75df0000" Size="0x0009d000" TimeStamp="07/13/2009 21:16:17" FileVersion="1.626.7600.16385" ProductVersion="1.626.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\advapi32.dll" BaseAddress="0x76750000" Size="0x000a0000" TimeStamp="07/13/2009 21:14:53" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\sechost.dll" BaseAddress="0x765c0000" Size="0x00019000" TimeStamp="07/13/2009 21:16:13" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\rpcrt4.dll" BaseAddress="0x76cb0000" Size="0x000f0000" TimeStamp="07/13/2009 21:11:23" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\sspicli.dll" BaseAddress="0x74da0000" Size="0x00060000" TimeStamp="12/11/2009 03:36:33" FileVersion="6.1.7600.16484" ProductVersion="6.1.7600.16484" />
<Module FullPath="C:\Windows\SysWOW64\CRYPTBASE.dll" BaseAddress="0x74d90000" Size="0x0000c000" TimeStamp="07/13/2009 21:15:07" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\dsound.dll" BaseAddress="0x74930000" Size="0x00072000" TimeStamp="07/13/2009 21:15:13" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\ole32.dll" BaseAddress="0x75f20000" Size="0x0015c000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\powrprof.dll" BaseAddress="0x74c30000" Size="0x00025000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\setupapi.dll" BaseAddress="0x76360000" Size="0x0019d000" TimeStamp="07/13/2009 21:16:14" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\cfgmgr32.dll" BaseAddress="0x76500000" Size="0x00027000" TimeStamp="07/13/2009 21:15:02" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\oleaut32.dll" BaseAddress="0x75e90000" Size="0x0008f000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\devobj.dll" BaseAddress="0x75070000" Size="0x00012000" TimeStamp="07/13/2009 21:15:11" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\dinput8.dll" BaseAddress="0x6fed0000" Size="0x00030000" TimeStamp="07/13/2009 21:15:11" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\ddraw.dll" BaseAddress="0x6bd00000" Size="0x000e7000" TimeStamp="07/13/2009 21:15:10" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\dciman32.dll" BaseAddress="0x6f270000" Size="0x00006000" TimeStamp="07/13/2009 21:15:09" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\dwmapi.dll" BaseAddress="0x72df0000" Size="0x00013000" TimeStamp="07/13/2009 21:15:13" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\opengl32.dll" BaseAddress="0x6bc30000" Size="0x000c8000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\glu32.dll" BaseAddress="0x6bf90000" Size="0x00022000" TimeStamp="07/13/2009 21:15:22" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\ws2_32.dll" BaseAddress="0x76da0000" Size="0x00035000" TimeStamp="07/13/2009 21:16:20" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\nsi.dll" BaseAddress="0x76c50000" Size="0x00006000" TimeStamp="07/13/2009 21:16:11" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\imm32.dll" BaseAddress="0x76980000" Size="0x00060000" TimeStamp="07/13/2009 21:11:21" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\msctf.dll" BaseAddress="0x76080000" Size="0x000cc000" TimeStamp="07/13/2009 21:15:43" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="d:\Program Files (x86)\City of Heroes\dfengine.dll" BaseAddress="0x10000000" Size="0x000a6000" TimeStamp="04/14/2010 17:52:54" FileVersion="3.5.218.6" ProductVersion="3.5.218.6" />
<Module FullPath="C:\Windows\System32\version.dll" BaseAddress="0x72900000" Size="0x00009000" TimeStamp="07/13/2009 21:16:17" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\IPHLPAPI.DLL" BaseAddress="0x74aa0000" Size="0x0001c000" TimeStamp="07/13/2009 21:15:33" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\winnsi.dll" BaseAddress="0x74b00000" Size="0x00007000" TimeStamp="07/13/2009 21:16:19" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="d:\Program Files (x86)\City of Heroes\cg.dll" BaseAddress="0x6a000000" Size="0x0056d000" TimeStamp="04/14/2010 17:52:54" FileVersion="2.2.0.17" ProductVersion="2.2.0.17" />
<Module FullPath="d:\Program Files (x86)\City of Heroes\cggl.dll" BaseAddress="0x01700000" Size="0x00057000" TimeStamp="04/14/2010 17:52:54" FileVersion="2.2.0.17" ProductVersion="2.2.0.17" />
<Module FullPath="C:\Windows\SysWOW64\comdlg32.dll" BaseAddress="0x76900000" Size="0x0007b000" TimeStamp="07/13/2009 21:15:07" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\shlwapi.dll" BaseAddress="0x76300000" Size="0x00057000" TimeStamp="07/13/2009 21:16:14" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\winsxs\x86_microsoft.windows. common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf 82fc36c758ad5\comctl32.dll" BaseAddress="0x74fe0000" Size="0x00084000" TimeStamp="07/13/2009 21:15:07" FileVersion="5.82.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\shell32.dll" BaseAddress="0x751a0000" Size="0x00c49000" TimeStamp="02/18/2010 03:34:01" FileVersion="6.1.7600.16532" ProductVersion="6.1.7600.16532" />
<Module FullPath="d:\Program Files (x86)\City of Heroes\NxCooking.dll" BaseAddress="0x01760000" Size="0x000b9000" TimeStamp="04/14/2010 17:52:54" FileVersion="0.0.0.0" ProductVersion="0.0.0.0" />
<Module FullPath="C:\Windows\System32\wsock32.dll" BaseAddress="0x73630000" Size="0x00007000" TimeStamp="07/13/2009 21:16:20" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="d:\Program Files (x86)\City of Heroes\PhysXLoader.dll" BaseAddress="0x003d0000" Size="0x0001c000" TimeStamp="04/14/2010 17:52:54" FileVersion="0.0.0.0" ProductVersion="0.0.0.0" />
<Module FullPath="C:\Windows\System32\apphelp.dll" BaseAddress="0x729c0000" Size="0x0004b000" TimeStamp="07/13/2009 21:14:53" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\AppPatch\AcGenral.dll" BaseAddress="0x6f4f0000" Size="0x00218000" TimeStamp="07/13/2009 21:14:51" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\uxtheme.dll" BaseAddress="0x73360000" Size="0x00080000" TimeStamp="07/13/2009 21:11:24" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\samcli.dll" BaseAddress="0x732c0000" Size="0x0000f000" TimeStamp="07/13/2009 21:16:13" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\msacm32.dll" BaseAddress="0x732a0000" Size="0x00014000" TimeStamp="07/13/2009 21:15:42" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\sfc.dll" BaseAddress="0x6ee60000" Size="0x00003000" TimeStamp="07/13/2009 21:10:22" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\sfc_os.dll" BaseAddress="0x6ee40000" Size="0x0000d000" TimeStamp="07/13/2009 21:16:14" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\userenv.dll" BaseAddress="0x74bb0000" Size="0x00017000" TimeStamp="07/13/2009 21:16:17" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\profapi.dll" BaseAddress="0x74af0000" Size="0x0000b000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\urlmon.dll" BaseAddress="0x76610000" Size="0x00135000" TimeStamp="02/23/2010 03:55:56" FileVersion="8.0.7600.16535" ProductVersion="8.0.7600.16535" />
<Module FullPath="C:\Windows\SysWOW64\crypt32.dll" BaseAddress="0x76150000" Size="0x0011c000" TimeStamp="07/13/2009 21:15:07" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\msasn1.dll" BaseAddress="0x77200000" Size="0x0000c000" TimeStamp="04/25/2010 08:17:48" FileVersion="6.1.7600.16415" ProductVersion="6.1.7600.16415" />
<Module FullPath="C:\Windows\SysWOW64\iertutil.dll" BaseAddress="0x769e0000" Size="0x001f9000" TimeStamp="07/13/2009 21:15:28" FileVersion="8.0.7600.16385" ProductVersion="8.0.7600.16385" />
<Module FullPath="C:\Windows\System32\mpr.dll" BaseAddress="0x72fe0000" Size="0x00012000" TimeStamp="07/13/2009 21:15:41" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\AppPatch\AcLayers.dll" BaseAddress="0x6ff30000" Size="0x0008c000" TimeStamp="07/13/2009 21:14:51" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\winspool.drv" BaseAddress="0x72050000" Size="0x00051000" TimeStamp="07/13/2009 21:14:08" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\AppPatch\AcXtrnal.dll" BaseAddress="0x6df90000" Size="0x00259000" TimeStamp="07/13/2009 21:14:52" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\shunimpl.dll" BaseAddress="0x73290000" Size="0x00006000" TimeStamp="07/13/2009 21:16:14" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\SortWindows6Compat.d ll" BaseAddress="0x73230000" Size="0x00011000" TimeStamp="07/13/2009 21:16:14" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\SysWOW64\psapi.dll" BaseAddress="0x75190000" Size="0x00005000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\atioglxx.dll" BaseAddress="0x69030000" Size="0x00d11000" TimeStamp="12/17/2009 16:45:22" FileVersion="6.14.10.9236" ProductVersion="6.14.10.9236" />
<Module FullPath="C:\Windows\System32\atigktxx.dll" BaseAddress="0x73100000" Size="0x00007000" TimeStamp="04/06/2010 21:23:32" FileVersion="8.14.1.6105" ProductVersion="8.14.1.6105" />
<Module FullPath="C:\Windows\System32\atiadlxy.dll" BaseAddress="0x03e40000" Size="0x00037000" TimeStamp="12/17/2009 16:25:46" FileVersion="6.14.10.1053" ProductVersion="6.14.10.1053" />
<Module FullPath="C:\Windows\SysWOW64\wintrust.dll" BaseAddress="0x765e0000" Size="0x0002d000" TimeStamp="12/29/2009 02:55:34" FileVersion="6.1.7600.16493" ProductVersion="6.1.7600.16493" />
<Module FullPath="d:\Program Files (x86)\City of Heroes\crashrpt.dll" BaseAddress="0x09700000" Size="0x00176000" TimeStamp="02/13/2006 15:59:08" FileVersion="3.0.2.2" ProductVersion="3.0.2.2" />
<Module FullPath="d:\Program Files (x86)\City of Heroes\dbghelp.dll" BaseAddress="0x6bb10000" Size="0x00115000" TimeStamp="07/08/2006 17:12:34" FileVersion="6.6.7.5" ProductVersion="6.6.7.5" />
<Module FullPath="C:\Windows\System32\riched32.dll" BaseAddress="0x73040000" Size="0x00006000" TimeStamp="07/13/2009 21:16:13" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385" />
<Module FullPath="C:\Windows\System32\riched20.dll" BaseAddress="0x0be10000" Size="0x00076000" TimeStamp="07/13/2009 21:16:13" FileVersion="5.31.23.1229" ProductVersion="5.0.0.0" />
</Modules>
</CrashLog>